JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this opportunity involves:
Deliver assets to JLL standards while achieving KPIs and Service Level Agreement targets.
An overview of the role:
This role manages four commercial assets for Growthpoint Properties Australia, serving as the off-site key contact for facilities and building management while ensuring operational excellence across multiple domains.
Sound like you? This is what we’re looking for:
People & Team Leadership - Foster teamwork and performance excellence, ensuring contractors align with JLL's values of collaboration, communication, and strong work ethics.
Client Relations - Proactively manage stakeholder relationships across organizational levels, attend monthly/quarterly meetings and client events, prepare recommendations with the property team, and develop leasing strategies for timely tenancy delivery.
Procurement & Vendor Oversight - Manage vendor performance to ensure on-time, on-budget service delivery while maintaining compliance with client procurement guidelines and JLL best practices. Process invoices efficiently.
Contract Administration - Plan and deliver contracts cost-effectively, monitor expirations for timely re-procurement, conduct monthly KPI meetings with contractors, maintain accurate meeting minutes, and manage the tender process. Ensure all safety requirements including inductions, CM3 registration, safety plans, and SWMS documentation remain current.
Financial Stewardship - Meet or exceed financial targets while adhering to JLL's Code of Ethics. Follow financial processes consistently, manage budgets with variance commentary, and collaborate on annual operating and capital expenditure budgets.
Health & Safety Compliance - Provide safe working environments, ensure statutory fire/health/safety compliance, implement the JLL Permit to Work program with regular security staff training, and drive operational safety improvements.
Operations Management - Implement industry best practices and continuous improvement, maintain building procedures and performance measures, conduct routine site inspections, provide 24/7 emergency support, manage tenant lease issues, maintain property/tenant registers, and ensure consistent security of building systems.
Risk Mitigation - Implement property risk management programs including audits, maintain disaster recovery and business continuity plans, establish escalation and incident reporting procedures, and engage third-party specialists for operational/engineering audits (façade, lifts, etc.).
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ509181
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
