In-Demand health liaison Jobs in queensland

We are seeking a passionate and compassionate Liaison Officer to support workers recruited through the Pacific Australia Labour Mobility Scheme (PALMS) across a range of industries and host employers.

This is a rewarding, people-focused role where you’ll provide pastoral care, practical support, and advocacy to ensure workers feel safe, supported, and connected while living and working in Australia.

About the Role

As a Liaison Officer, you’ll be the key point of contact for PALMS workers and play an important role in supporting their wellbeing both inside and outside the workplace.

This is a full-time role, however flexibility is essential as some duties and worker support may occur outside standard business hours.

Key Responsibilities

Develop strong and trusted relationships with PALMS workers
Provide pastoral care and practical support including:
- Medical appointments and wellbeing support
- Accommodation and transport assistance
- Workplace and community advocacy
- Family and community connection support
Assist with worker arrivals, inductions, transfers, and departures
Conduct regular worker check-ins and accommodation inspections
Respond to urgent worker matters and after-hours situations where required
Support workers to settle into the local community and workplace
Liaise with internal teams, host employers, accommodation providers, and external services
Promote and support workplace health and safety practices
Facilitate safety discussions and maintain required documentation

What We’re Looking For

You are someone who:

Has a genuine passion for helping and supporting people
Builds rapport easily with people from diverse cultural backgrounds
Is calm under pressure and able to navigate sensitive situations professionally
Can work independently while also being part of a wider team
Has strong communication, organisation, and problem-solving skills

Experience working with culturally and linguistically diverse communities or in a support-based role will be highly regarded.

Essential Requirements

Current National Police Check
Working with Children Check (or willingness to obtain)
Current Driver’s Licence
Ability to work flexibly, including occasional after-hours support

Who we are

MADEC is a not for profit organisation operating in South Australia, Victoria, Queensland, New South Wales and Tasmania. We believe a job can change a life and we are driven to help people in financial or social disadvantage. Through employment services, vocational training, labour hire, and other services and programs, we empower people; connect with support; enhance skills and confidence; and provide opportunities to reach the goal of employment.

Why Join MADEC?

At MADEC, we’re proud to create opportunities that change lives. You’ll join a supportive and values-driven organisation that genuinely cares about its people, communities, and the workers we support.

In return, you’ll enjoy:

A meaningful and rewarding career
A diverse and people-focused role
Supportive team culture
The opportunity to make a real difference every day

At MADEC, diversity and inclusion are at the heart of who we are. We welcome people from all backgrounds and are committed to creating a respectful and supportive workplace for all.

Apply now and help support workers to thrive in Australia.

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