In-Demand business intelligence Jobs in queensland

Technology Support & Enablement - Team Member
Australian Federal Police (AFP) —Queensland
- $87,836 - $103,256 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Writing skills
- Microsoft Office
- Annual leave
- Parental leave
11d
Data Analyst
Mackay Regional Council —Mackay QLD
- $110,358.07 a year
- Temporary
- Communication skills
- Annual leave
- Employee assistance program
3d
Admin
Dynamic Sport Physiotherapy —Queensland
Senior Intelligence Officer
Queensland Government —Brisbane QLD
- Weekend availability
9d
Data Integrity and Performance Officer
Queensland Government —Sunshine Coast QLD
- Part-time
- Wellness program
14d
Senior Data Engineer, Business Intelligence
University of the Sunshine Coast —Buderim QLD
- $118,986 - $134,756 a year
- Full-time
- Analytics
- Employee assistance program
11h
Principal Business Intelligence Developer
Queensland Government —Brisbane QLD
- Azure
- SQL
- Analysis skills
17h
UX Designer
Accruent —Queensland
- Research
Principal Business Analyst
Queensland Government —Brisbane QLD
- Temporary
14d
Sr. Solutions Architect
Databricks —Queensland
6d
Principal Business Intelligence Analyst, AI Enablement- South Bank, QLD
Product and Technology —South Bank QLD
- Full-time
- SQL
- AI
- Business
- Health insurance
- Parental leave
10d
Capability Delivery Advisor - Technical Capability Unit, ACCCE
Australian Federal Police (AFP) —Queensland
- $103,256 - $111,861 a year
- Weekend availability
- Hybrid work
- Azure
- Microsoft Office
- SQL
- Annual leave
- Parental leave
International Business Development Coordinator
University of the Sunshine Coast —Buderim QLD
- $95,986 - $103,873 a year
- Full-time
- Business development
- Recruiting
- Business
- Employee assistance program
2d
Casper Test Rater (On-Demand Contract Work Remote in Australia)
Acuity Insights —Brisbane QLD
- Contract
- Remote
- Writing skills
- Master's degree
- University
Quick Apply
Solutions Architect
Databricks —Queensland
- AI
6d
Business Analyst
Auto Parts Group —Brendale QLD
- Full-time
- Microsoft Excel
- ERP systems
- Parental leave
- Employee assistance program
Quick Apply
7d
Junior Data Analyst
The Ville Resort Casino —Townsville QLD
- $75,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Free parking
- Health insurance
Quick Apply
Digital Forensic Investigator (DFIR Specialist)
Cybernetic Global Intelligence —Brisbane QLD
- Full-time
- Azure
- AWS
- Analysis skills
Technology Risk Analyst
Great Southern Bank —Brisbane QLD
- Data analysis skills
- Financial services
- AI
- Work from home
Data Analyst
Hitachi —Brisbane QLD
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree

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Technology Support & Enablement - Team Member

Australian Federal Police (AFP) -
Queensland

Apply Now

Job Details

Full-time
$87,836 - $103,256 a year
11 days ago

Benefits

Annual leave
Parental leave

Qualifications

Software troubleshooting
SCCM
Writing skills
Microsoft Exchange
Microsoft Office
ServiceNow
Communication skills

Full Job Description

EMPLOYMENT TYPE - Ongoing Full time

LOCATION - QLD

AFP BAND & SALARY - Band 04 ($87,836.00 - $103,256.00)

JOB REFERENCE NUMBER - 15963

This advertisement is to fill current vacancies and create a merit list for future ongoing or non-ongoing vacancies arising over the next 12 months.

Did you know?

The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.

Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia.

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down
4 extra days of mandatory rest leave per year
18 days of paid personal leave per year
Generous superannuation of 15.4%
18 weeks paid Parental Leave for Primary Caregiver (and 14 weeks for Secondary Caregiver) + additional unpaid leave entitlements for up until 24 months from the child’s date of birth or placement
Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement
Flexible and hybrid working arrangements that support work-life balance
Health & wellbeing services – with a focus on early intervention, education and prevention
Access to ongoing training and professional development opportunities

What is the role?

The AFP's Technology Support & Enablement team is seeking suitably experienced applicants to be considered for Team Member roles in TSE Support at our Queensland office. TSE team members provide critical integrated, secure and effective information and communications systems and services to the AFP. Working in a team environment you will be responsible for providing technical expertise in provisioning and servicing of end user devices such as laptops, desktops, mobile devices, other peripherals and licensed applications. Desktop Support, supports the management of the AFP appointees, resources and business activities.

This work may include:

Providing a high level of customer service through accurate and timely advice and assistance to system users
Addressing customer support requests and following up to ensure timely and satisfactory resolution
Ability to travel interstate to national locations within the Australian Federal Police
Participating in equipment moves, adds and changes
Procuring, provisioning, configuring and setting up equipment; ensuring proper functionality and connectivity of all devices
Engage and collaborate with internal and external stakeholders on projects.

Your role will involve collaboration with other teams and external vendors. You must demonstrate excellent communication and interpersonal skills and be a team player, eager to work together and exchange information whilst providing quality service to AFP staff. Your experience working in a large and complex environment, along with your self-driven and highly motivated attitude, will help you to succeed in this role.

You will also be required to contribute to the achievement of outcomes in accordance with the regulatory framework, the AFP Code of Conduct and the AFP Governance Instruments. It is expected that the successful applicant will deliver on the core responsibilities and meet any requirements of the position as outlined below.

What will you do?

The successful applicant will be a highly motivated individual who is able to work effectively in a busy and demanding environment. Day to day you will:

Competently process incident management requests through to resolution as required
Use service management tools
Provide excellent service delivery to AFP customers
Undertake continual service improvement activities
Produce and update support documentation
Troubleshoot reported hardware, software and application issues (Windows 10, Desktop, Microsoft systems and applications) and utilize tools including Windows, Active Directory, SCCM, ServiceNow, MS Office and Exchange.

Essential Requirements

You must be an Australian Citizen at the time of application.
A Negative Vetting 1 (Secret) security clearance or the ability to obtain one.
Minimum of two (2) years· experience in a like or related field.
Formal IT qualification from a recognised tertiary institution and/or demonstrated equivalent skills and experience.
Ability to communicate clearly and concisely at all levels both face to face, within a group or in writing.
Problem solving skills to be able to investigate and resolve client issues.
Experience troubleshooting hardware and software issues.
Ability to travel interstate to national locations within the Australian Federal Police as required.

Desirable Requirements

The following skills and/or experience would be highly regarded:

Windows 10 & 11 desktop administration
Microsoft systems and tools (including Windows, Active Directory, Microsoft lntune, SCCM, M365 including MS Office, Exchange and Teams).

Additional Information

Domestic travel will be required for this role, depending on AFP business needs.
This role is located in Brisbane and applicants are expected to be based in Brisbane.

Selection Criteria

Organising your work, making sound decisions and achieving outcomes
Communicating and working effectively with other people
Applying technical knowledge, expertise and skills

Application

Please submit the following documents via our Jobs portal prior to the closing date and time:

Resume/CV - This will form the basis for determining your suitability against the position requirements and give the panel a clear outline of your current knowledge and qualifications along with previous experiences. Please include your work history, responsibilities and achievements.
Applicant pitch (maximum two pages). Ensure your pitch tells us why you are the best fit for the role, with examples that demonstrate your capabilities addressing the selection criteria, role requirements and work level standards for the role.

Only complete applications will be considered. Please review and ensure the uploaded documents are correct for this application after submitting your application.

Employment Suitability

Should you successfully progress from the application stage all applicants must:

Complete an Employment Suitability Questionnaire (ESQ) and provide a traffic history check and proof of Australian citizenship. This aids in the assessment of your character and your ability to comply with the AFP's professional standards both in an official and private capacity. Please review our AFP Character Standards to ensure that you meet our requirements before you submit your application. Applicants will not receive feedback if they are unsuccessful at this gateway.
Have your fingerprints taken if an offer of employment is made.
Undertake mandatory drug testing for illicit drugs. This sample could include; urine, saliva or hair.
Satisfactorily undertake a security clearance to the level specified for the position.

Recruitment Process

Applicants who have demonstrated their suitability for employment through their resume and application, may be asked to complete additional assessments or activities to determine suitability for the role. This may also include a formal interview. Using the relevant AFP work level standards as a guide, you may be asked a range of questions to demonstrate your skills and abilities. These could include behavioural based scenario questions. Read our guides for applicants to find out how to prepare for your interview.

Commitment to Diversity & Inclusion

We're all individuals and we love that. At the AFP we value the different perspectives, approaches and lived experiences of our people, and recognise that our collective intelligence and diversity is what makes us stronger. As such, we encourage applications from people from all walks of life, including people from culturally and linguistically diverse backgrounds, First Nations people, women, the LGBTQIA+ community and people with disability.

Contacts and Closing Information

Contact Officer: Kalendran Mahendrarajah

Contact Officer Phone: 02 51260698

Contact Officer Email: [email protected]

Applications Close: 11:59pm (AEST) 08/06/2026

To view other employment opportunities, please visit our career site.

www.afp.gov.au

Apply Now

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