In-Demand It/software project services lead Jobs in Perth, Wa

IT/Software Project Services Lead
Acquire Technology Solutions —Perth WA
- Hybrid work
- Administrative experience
- Commuter assistance
- Employee assistance program
Technology Specialist II
Atwell, LLC —Atwell WA
- $32 - $42 an hour
- Customer service
- Bachelor's degree
- AI
- Tuition reimbursement
- Annual leave
IT Support Analyst
Northern Star Resources Limited —Subiaco WA
- Full-time
- Customer service
- Microsoft Office
- No degree
- Health insurance
- Parental leave
Project Controls Consultants - All levels
Assystem —Perth WA
- Bachelor's degree
- IT
Strategic Infrastructure Modernisation Consultant, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Perth WA
- Full-time
- AWS
- Machine learning
- AI
Technology Advisor - Perth
Acquire Technology Solutions —Perth WA
- Hybrid work
- Communication skills
- Commuter assistance
- Employee assistance program
Inventory & Supply Chain Manager
COERCO PTY LTD —Perth WA
- Full-time
- ERP systems
- Analysis skills
- Wellness program
Quick Apply
10d
AWS Technical Consultant/TAM - (MEC Team), ES - APJC - ANZ
Amazon Web Services Australia Pty Ltd —Perth WA
- Full-time
- Computer Science
- AWS
- Presentation skills
Implementation Consultant - Local Government
Civica —Perth WA
- Full-time
- Hybrid work
- Work from home
Quick Apply
Full Stack Tech Lead
CorePlan —Perth WA
- Full-time
- DevOps
- AWS
- Software development
- Parental leave
- Employee assistance program
Project Manager - Local Government
Civica —Perth WA
- Full-time
- Hybrid work
- PMP
- Bachelor's degree
- Agile
- Work from home
Quick Apply
Senior Integration Developer API
University of Sydney —Darlington WA
- $152 an hour
- Full-time
- Hybrid work
- Azure
- SQL
- University
- Parental leave
7d
Engineering Technician (Technical Author)
Babcock International —Henderson WA
- Engineering
- Microsoft Office
- Communication skills
- Annual leave
- Parental leave
Project Controls Consultants - Defence Sector
Assystem —Perth WA
- Bachelor's degree
- IT
Project Manager
Bravo Search —Perth WA
- $120,000 - $130,000 a year
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- Communication skills
Data Integration and Migration Consultant - Education
Civica —Perth WA
- Full-time
- Hybrid work
- Azure
- Salesforce
- No degree
- Work from home
Quick Apply
Project Manager (Water Project Exp. Preferred)
IPS (Infrastructure Project Solutions), a Sequana Group Company. —Perth WA
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Project Controls Consultants - Defence Sector
LogiKal —Perth WA
- Full-time
- Bachelor's degree
- IT
Quick Apply
ServiceNow Developer
Capgemini —Perth WA
- Full-time
- Hybrid work
- Administrative experience
- Scripting
- AI
Draftsperson
Fugro —Perth WA
- Full-time
- Hybrid work
- AutoCAD
- In-person
- Manufacturing
- Work from home
- Parental leave

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it/software project services lead jobs near perth, wa

IT/Software Project Services Lead

Acquire Technology Solutions -
Perth WA

Apply Now

Job Details

Subcontract

Benefits

Commuter assistance
Group activities
Employee assistance program
E-learning courses provided
Paid volunteer leave

Qualifications

Administrative experience

Full Job Description

You will report to the Operational Manager and be based at our Perth office in Western Australia. As a Project Services Lead (PSL) within the Geoscience Portfolio, you will be responsible for managing all services projects & engagements within the customer base. The PSL must ensure that the regional technical resources (TAs) are appropriately scheduled across all areas of direct customer interaction, which extends to technical support, certified learning workshops, learning marketing, sales support and product implementation. Where the schedule requirements exceed that of regional capacity (or technical capability), the PSL must engage cross-regionally with their peers or with the Product Specialist Team for assistance, or sub-contract Nova Network Partners where appropriate.

As the Team Lead for the regional Technology Advisors, the PSL must systematically build the TA team depth through application of the internal TA Learning Pathway, and in line with the regional business demands as agreed with the Operations Manager.

Please note that this role does not offer visa sponsorship. Only applicants who hold unrestricted and ongoing work rights in Australia for the full duration of employment will be considered.

Job Requirements

Must have qualification in IT or Software Project Management and/or Project Administration
Must have 3+ years’ experience in delivering enterprise IT software projects
Must have Experience in working for a software company
Experience in leading a technical team is desirable
Experience in being a hiring manager is required
Understanding of the mining industry is desirable

The position activities are summarized below. In keeping with our company values, employees are expected to be flexible enough to assist in tasks outside of those listed, if required by the company.

Project Management

Overall responsibility for the successful planning and execution of Geoscience Portfolio-related projects through applying our project management methodologies. This includes, but is not limited to, gathering project status information, generating metrics, preparing reports and liaising with customers.
As part of the administration tasks associated with all the above, resource scheduling will be a key part of this role. Effective use of our Project Management system is essential to this role.
Effective communication regarding project status with key stakeholders for all projects is a requirement.
Deliverables-based project management, in the form of final project sign-off, milestone invoicing, along with any project deviations are documented and accepted by the customer. Preparing monthly accruals on services actuals to be delivered and prepared for internal revenue reporting.
Focus on the delivery of customer value, in the form of executing Acquire implementations, services, and training that meet (or exceed) the customer's needs

Key Responsibilities & Tasks

Oversee the daily support traffic and determine issues that should be resolved. This, in part, will contribute to the various product technology roadmaps.
Ensure tickets are triaged, assigned and have ownership throughout the time the ticket is open.
Follow up with critical tickets that have been assigned to Deep Support.
Response times and closure of tickets are followed as per Acquire’s support process.
Release Management. When a new release is to be delivered, a large amount of coordination is required with the customer base. This will be done in conjunction with the Commercial and Technical Support teams.
Responsible for all Team Lead duties for the regional Technology Advisor (TA) team.
Schedule quarterly TA Learning days through collaboration with the Technical Product Group and fellow PSL’s from other regions.
Ensure TAs follow the appropriate internal processes with regard to Solution Design and Implementation, and all other service engagements for all relevant geoscience products.
Collaborate across regions and into other functions of the business with relevant counterparts and peers
Continuously up-skill and maintain the necessary technology and industry knowledge, skills, and capabilities through channels provided, i.e., learning weeks, product release cycles, technology roadmap, training plans & levy, etc.
Develop and maintain a thorough understanding of Acquire’s philosophy, value proposition, and product offerings.

Benefits we offer

Flexible hybrid work model (3 days in office / 2 days remote)
Employee Assistance Program (EAP)
Dedicated training levy and training leave to support ongoing professional development
Specialized leave for community engagement and volunteer work
Commuter benefits designed to incentivize sustainable and green transport options
Participation in Acquire’s Social Club events and functions
Opportunities to grow with our ever-expanding global footprint across APAC, EMEA, and NAM

About Us

Acquire provides strategic software solutions so when the right information is available to the right people, they can make business decisions with confidence.

We work with the world’s leading organisations to tackle increasingly complex data challenges impacting Environmental, Social and Governance (ESG), as it relates to the earth’s resources, the natural environment, and their communities.

Founded in 1996, acQuire originated in Perth, Western Australia, and since 2018 has been a part of Constellation Software, Inc via its operating group, Vela Software. acQuire currently has six offices around the globe, with customer support centres operating in each major time zone.

Please include a cover letter explaining why you’re the best person for the role. Your application cannot be considered if a cover letter is not included.

Apply Now

Refine Your Search

it/software project services lead jobs in perth, wa

IT/Software Project Services Lead

Technology Specialist II

IT Support Analyst

Project Controls Consultants - All levels

Strategic Infrastructure Modernisation Consultant, AWS Professional Services

Technology Advisor - Perth

Inventory & Supply Chain Manager

AWS Technical Consultant/TAM - (MEC Team), ES - APJC - ANZ

Implementation Consultant - Local Government

Full Stack Tech Lead

Project Manager - Local Government

Senior Integration Developer API

Engineering Technician (Technical Author)

Project Controls Consultants - Defence Sector

Project Manager

Data Integration and Migration Consultant - Education

Project Manager (Water Project Exp. Preferred)

Project Controls Consultants - Defence Sector

ServiceNow Developer

Draftsperson

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