In-Demand Service agent Jobs in Parafield, Sa

Customer Service Specialist
MyIntegra —Greater Adelaide SA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
CSA (Delivery Driver)
Coles Supermarkets —Salisbury SA
- Weekend availability
- Employee assistance program
- Gym membership
HR & HC Drivers - Adelaide
Heidelberg Materials —Port Adelaide SA
- Overtime
- Annual leave
- Parental leave
Guest Service Agent (Full time)
Crowne Plaza Hotels & Resorts —Greater Adelaide SA
- Weekend availability
- Hospitality
- Guest services
- Office experience
- Parental leave
Guest Service Agent
Marriott International, Inc —Adelaide SA
- Part-time
- Hotel experience
- Resort
- Annual leave
- Employee assistance program
Rental Sales Agent
Europcar —Greater Adelaide SA
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Parental leave
Guest Service Agent - Atura Adelaide
EVT Group —Adelaide Airport SA
- Customer service
- Hotel experience
- Resort
- Parental leave
L1 Network and Desktop Support
MNL Technologies —Greater Adelaide SA
- Part-time
- Azure
- Microsoft Outlook
- Customer service
Quick Apply
Customer Service Agent
Boral —Greater Adelaide SA
- Full-time
- Communication skills
13d
Guest Service Agent
Accor Apartments & Realty —Adelaide SA
- Weekend availability
- Hospitality
- Front desk
- Communication skills
MIGRATION AGENT
Doconade Lawyers —Salisbury SA
- Full-time
- Analysis skills
- Communication skills
- Office experience
Front Desk Agent
Hotel Indigo —Greater Adelaide SA
- Part-time
- Customer service
- Communication skills
- Parental leave
1d
International Education Global Engagement Manager
Australian Trade and Investment Commission (Austrade) —Greater Adelaide SA
- $121,755 - $136,267 a year
- AI
- Communication skills
6d
Guest Service Agent - Rydges Adelaide
EVT Group —Adelaide SA
Education Counsellor / Recruitment Officer
AUG Student Services —Greater Adelaide SA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Guest Experience Agent
Accor Apartments & Realty —Walkerville SA
- Part-time
- Hospitality
- Customer service
- Front desk
Guest Service Agent/Housekeeping Porter
TFE Hotels —Adelaide SA
Operations Coordinator
UPS —Athol Park SA
- Microsoft Word
- Microsoft Excel
- Customer service
Finance Advisor
Buyers Choice —Blair Athol SA
- $80,000 - $100,000 a year
- Full-time
- CRM software
- Microsoft Office
- Finance
Quick Apply
5d
Porter
PULLMAN —Greater Adelaide SA
- Part-time
- Hospitality
- Communication skills
- Hotel experience
Quick Apply

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Customer Service Specialist

MyIntegra -
Greater Adelaide SA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Quick Apply

Refine Your Search

service agent jobs in parafield, sa

Customer Service Specialist

CSA (Delivery Driver)

HR & HC Drivers - Adelaide

Guest Service Agent (Full time)

Guest Service Agent

Rental Sales Agent

Guest Service Agent - Atura Adelaide

L1 Network and Desktop Support

Customer Service Agent

Guest Service Agent

MIGRATION AGENT

Front Desk Agent

International Education Global Engagement Manager

Guest Service Agent - Rydges Adelaide

Education Counsellor / Recruitment Officer

Guest Experience Agent

Guest Service Agent/Housekeeping Porter

Operations Coordinator

Finance Advisor

Porter

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