In-Demand Crm & retention specialist Jobs in New South Wales

CRM Specialist
Jivaro —Sydney NSW
- Full-time
- CRM software
Customer Experience (CX) Strategist Position
ALC Group —Strathfield South NSW
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Hospitality
- Salesforce
- Agile
- Employee discount
- Gym membership
Quick Apply
Customer Success Specialist
Standards Australia —Sydney NSW
- Full-time
- Microsoft Office
- Organisational skills
Quick Apply
2d
Email & Lifecycle Specialist
Big Red Group —The Rocks NSW
- Full-time
- Hybrid work
- CRM software
- Marketing
- Communication skills
Quick Apply
Member Support Specialist
Envoyage —New South Wales
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Health insurance
- Parental leave
CRM Specialist | Tapestry ANZ | Coach and Kate Spade
Tapestry —Sydney NSW
- Full-time
- CRM software
- Microsoft Excel
- Marketing
- Employee discount
5d
Sr. Specialist, Equality Communities, APAC
Salesforce —Sydney NSW
- Full-time
- Salesforce
- Research
- AI
10d
Customer Success Specialist - Agent Solutions
Domain Group —Pyrmont NSW
- Hybrid work
- CRM software
- Presentation skills
- Parental leave
3d
Associate Director- Sales Representative (Corporate Segment)
Moody's —Sydney NSW
- Finance
- Education
- Bachelor's degree
Key Account Manager
SoftwareOne —North Sydney NSW
- CRM software
- Communication skills
2d
Retention Manager
Lawpath —Surry Hills NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Parental leave
- Gym membership
Quick Apply
5d
Account Manager
KANTAR —Sydney NSW
- Full-time
- Hybrid work
- Management
- Analytics
Client Relationship Manager
Link Group —Sydney NSW
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Member Relations Specialist
Avant —Sydney NSW
- Full-time
- CRM software
- Sales
- Customer service
Marketing Specialist
Tiger Brokers —Sydney NSW
- $80,000 - $100,000 a year
- Full-time
- Marketing
- Salesforce
- Bachelor's degree
- Travel reimbursement
Quick Apply
Email & Lifecycle Marketing Specialist
Tesla —Alexandria NSW
- Full-time
- CRM software
- Microsoft Excel
- Marketing
Area Manager
Weir Group —Beresfield NSW
- Full-time
- Microsoft Excel
- Sales
Customer Success Specialist - Agent Solutions
CoStar Group —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Presentation skills
- Parental leave
Marketing Growth Lead
MONEYME —Sydney NSW
- Hybrid work
- CRM software
- Marketing
Business Development Manager -Service Sales, NSW
Vertiv —Sydney NSW
- Sales
- Business development
- Business

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crm & retention specialist jobs near new south wales

CRM Specialist

Jivaro
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

CRM software
Fashion retail
E-commerce

Full Job Description

1 day WFH per week - flexibility built into the role
Work across a well-loved fashion portfolio with genuine heritage
You'll contribute to strategic projects with business-wide impact

CRM Specialist | Sydney | Fashion & Retail

Join a well-established Australian fashion retailer and take ownership of CRM across a premium womenswear brand. This is a hands-on role with genuine scope - you'll manage the full email program, shape the loyalty and retention strategy, and work across a collaborative marketing team in a business that genuinely invests in its people.

The opportunity: A leading Australian fashion group is looking for a CRM Specialist to develop and execute their omni-channel CRM strategy across two distinct brands. Reporting to the Head of Marketing, you'll sit within a cross-functional team and touch everything from EDM scheduling and segmentation through to loyalty programs, database management and special projects.

What you'll be responsible for:

Developing and implementing a comprehensive omni-channel CRM strategy across both brands
Overseeing the full eDM calendar - weekly campaigns, promotions, events, store openings, loyalty and automated emails
Driving segmentation strategy and testing to optimise opens, revenue and engagement
Managing CRM databases and ensuring compliance with AU & NZ privacy laws
Owning reporting and analysis - weekly, monthly, quarterly and annual
Supporting loyalty program execution online and in-store, including terms, events and user journey improvements
Contributing to strategic projects including CRM re-platforming and website optimisation
Collaborating with Brand, Digital, Retail and Customer Care teams

What you'll bring:

Solid experience in a CRM, EDM or retention marketing role - ideally within retail, fashion or e-commerce
Proficiency with a major ESP and a strong grasp of segmentation, automation and testing
Analytical mindset with experience reporting on email and CRM performance
Excellent attention to detail and the ability to manage multiple workstreams at once
Comfortable working across both digital and retail environments

Why join:

1 day WFH per week - flexibility built into the role
Work across a well-loved fashion portfolio with genuine heritage
Collaborative team culture - cross-functional exposure across marketing, digital, brand and retail
Real scope - this isn't a BAU-only role. You'll contribute to strategic projects with business-wide impact
Based in the heart of one of Sydney's best creative precincts

If this sounds like you, apply today or email your resume straight to [email protected]

Please note, only shortlisted candidates will be contacted.
For a full list of our current vacancies please visit our website: www.jivaro.com.au

Apply Now

Refine Your Search

crm & retention specialist jobs in new south wales

CRM Specialist

Customer Experience (CX) Strategist Position

Customer Success Specialist

Email & Lifecycle Specialist

Member Support Specialist

CRM Specialist | Tapestry ANZ | Coach and Kate Spade

Sr. Specialist, Equality Communities, APAC

Customer Success Specialist - Agent Solutions

Associate Director- Sales Representative (Corporate Segment)

Key Account Manager

Retention Manager

Account Manager

Client Relationship Manager

Member Relations Specialist

Marketing Specialist

Email & Lifecycle Marketing Specialist

Area Manager

Customer Success Specialist - Agent Solutions

Marketing Growth Lead

Business Development Manager -Service Sales, NSW

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