Step into a fast-paced, high-impact role where every shift you manage supports lifesaving decisions and patient care.
Employment Type: Permanent Full Time
Position Classification: Admin Officer Level 4
Remuneration: $75,176.80 - $76,897.65 per annum + super + salary packaging
Hours Per Week: 38
Location: John Hunter Hospital | Awabakal Country
Requisition ID: REQ673522
Applications Close: Sunday, 5th July 2026
Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.
Where you'll be working:
The Emergency Department at John Hunter Hospital is one of the busiest and most dynamic tertiary services in New South Wales. Operating 24/7, the department provides comprehensive adult and paediatric emergency care and is the major trauma referral centre for the Hunter New England region. Located in New Lambton Heights, Newcastle, the hospital offers a collaborative, multidisciplinary environment within a leading teaching and research facility, currently undergoing significant redevelopment as part of the John Hunter Health and Innovation Precinct.
About the role:
Review the 24/7 roster for the coming days and weeks to identify unfilled shifts, leave clashes, or potential on-call coverage risks. Liaise with clinical leads to determine suitable coverage options, contact locum agencies or internal relief pools if urgent backfill is required, and review overnight sick leave notifications to make any necessary roster adjustments.
Review and manage the Medical Director’s diary, ensuring meetings are appropriately prioritised and supported with relevant briefing notes (e.g. credentialing committee, workforce review, and performance meetings). Triage or draft confidential correspondence as required and respond to urgent enquiries from HR, payroll, or department heads.
About you:
We are seeking a highly organised and proactive professional with demonstrated experience in medical workforce coordination and executive administrative support within a complex healthcare environment. You will bring strong rostering expertise, excellent communication skills, advanced proficiency in Microsoft Office and workforce systems, and the ability to manage competing priorities in a fast-paced 24/7 setting.
You exercise sound judgement, maintain strict confidentiality, and build effective working relationships with clinicians, executives, HR and payroll stakeholders. Resilient, detail-focused and solution-oriented, you are committed to supporting safe, high-quality patient care through effective workforce management.
How you'll be supported:
The successful applicant will be supported by an experienced and collaborative leadership team. Structured orientation and handover will be provided, along with access to established workforce systems, policies and procedural guidelines.
Ongoing support includes regular engagement with the critical Care Administration Manager, Emergency Medical Director, senior clinicians, Human Resources, Payroll, as well as access to professional development opportunities.
You will be part of a multidisciplinary team committed to shared problem-solving, operational continuity and continuous improvement in a dynamic 24/7 healthcare setting.
What we can offer you:
At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer:
- Sustainable Healthcare: Together towards zero
- Proximity to shopping and other services
- Monthly Allocated Days Off (for full-time employees)
- 4 weeks annual leave (pro-rata for part time employees)
- Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
- Salary packaging options - up to $11,600 plus novated leasing
- Fitness Passport for health and well-being - discounted gym options for you and your family
- Employee Assistance Program (EAP) for staff and family members
Additional information:
- An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
- To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
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For role related queries or questions contact Jo-Anne Hiles on
[email protected]
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [email protected] for confidential support.
