Are you passionate about empowering people with disability to live meaningful, inclusive, and self-directed lives? Do you thrive in a leadership role where relationships, creativity, and person-centred practice are at the heart of everything you do?
At Gold Coast Community Lifestyles Ltd (GCCL), we believe disability is an attribute, not a deficit, and that every person has the right to dignity, choice, control, and self-determination.
We are currently seeking a compassionate, organised, and values-driven Service Delivery Coordinator to join our dedicated team and help deliver high-quality, flexible, and rights-based supports for people with disability and their families.
Our Approach
At GCCL, our supports are grounded in:
- Person-centred practice
- Human rights and safeguards
- Partnership with families and community
- Inclusion and community participation
- Quality service delivery aligned with the NDIS Practice Standards
- Social Role Valorisation (SRV) principles
We are committed to listening rather than “fixing,” recognising each person as a valued member of the community, and supporting individuals to contribute in ways that are meaningful to them.
Support Worker Opportunities – Children & Adults with Diverse Support Needs
We are currently seeking compassionate, patient, and engaging Support Workers to support a range of participants across GCCL services.
These rewarding roles include supporting:
- Twin 5-year-old girls with Autism Spectrum Disorder (Level 3), including one participant who is non-verbal.
- A 10-year-old boy with Autism Spectrum Disorder (Level 2), ADHD and Oppositional Defiant Disorder (ODD).
- A 41-year-old man living with a Spinal Cord Injury.
Successful applicants may support one or multiple participants depending on their skills, experience, availability, and participant compatibility.
Behaviour support, communication, and therapeutic strategies are guided by existing support plans and allied health recommendations, which will be provided and discussed with successful applicants.
These roles involve providing both home and community-based supports to assist participants in developing independence, emotional regulation, communication skills, community participation, and achieving their individual goals.
About the Participants:
Twin 5-Year-Old Girls
The participants are energetic young girls who thrive with routine, consistency, and positive engagement. They benefit from support workers who are playful, patient, and able to provide structured, predictable support while following their interests and individual needs.
Support focuses on communication development, social engagement, emotional regulation, daily routines, community participation, and implementing recommendations from allied health professionals. One participant is non-verbal and benefits from specialised communication supports and strategies.
10-Year-Old Boy
This participant is an affectionate, caring, and energetic young boy who enjoys animals, particularly reptiles, spending time with pets, visiting farms, swimming, and outdoor activities.
He benefits from support workers who can provide clear boundaries, consistent routines, emotional regulation support, and positive engagement strategies. He requires patient and confident support workers who can remain calm during periods of dysregulation and assist him to build positive coping strategies, increase community participation, and work towards educational goals.
Adult Participant – Spinal Cord Injury
This participant is an active and highly independent adult living with a spinal cord injury. He maintains strong family and social connections, participates actively within the community, attends university, and enjoys a range of recreational interests.
Support focuses on promoting independence while providing assistance with selected daily living activities, domestic tasks, transfers when required, community access, grocery shopping, meal preparation, medication preparation, and occasional support with specific health-related routines.
The participant independently drives a modified vehicle and manages many aspects of daily life. Support workers assist where required to help maintain independence and achieve personal goals.
Key Responsibilities
- Provide one-on-one and shared support to participants.
- Facilitate community access, recreational activities, and social participation.
- Engage participants in meaningful, age-appropriate activities.
- Support communication development using strategies outlined in allied health plans.
- Assist with daily living activities and domestic tasks where required.
- Support emotional regulation and behaviour support strategies.
- Promote independence, confidence, and participation in daily routines.
- Build positive, consistent relationships with participants, families, and therapy teams.
- Complete accurate progress notes and documentation following each shift.
Desired Skills & Experience
- Experience supporting children or adults with disabilities.
- Experience supporting participants with Autism Spectrum Disorder and/or physical disabilities.
- Experience supporting non-verbal or minimally verbal participants is highly regarded.
- Knowledge of communication supports, AAC, and allied health recommendations.
- Understanding of behaviour support practices and emotional regulation strategies.
- Patient, reliable, calm, and adaptable in a dynamic environment.
- Strong communication and interpersonal skills.
- Ability to work collaboratively with families, allied health professionals, and other support workers.
- A positive, energetic, and participant-centred approach.
Essential Requirements
- Current NDIS Worker Screening Check (or willingness to obtain).
- Current Blue Card/Working with Children Check.
- Current First Aid and CPR Certificate.
- Valid Driver's Licence and reliable vehicle.
- NDIS Worker Orientation Module.
- Right to work in Australia with no restrictions.
Why Join GCCL?
Competitive Pay
- $35–$45 per hour depending on qualifications and experience.
- Competitive rates compared with other disability support roles in Queensland.
Salary Packaging Benefits
- Access to salary sacrificing/salary packaging options.
- Reduce tax and increase long-term savings.
Ongoing Training & Career Development
You'll receive access to GCCL's online NGO training portal, including training in:
- Manual handling
- Medication management
- Epilepsy awareness
- Communication strategies
- Behaviour support
- Safety and risk management
- And more
Flexible Opportunities
- Opportunity for additional shifts with other participants across GCCL services.
- Supportive leadership team and consistent communication.
- Positive team culture focused on collaboration and participant outcomes.
What We're Looking For
We are looking for support workers with good values, who can confidently support children and adults with diverse support needs while providing person-centred, respectful, and empowering support.
The ideal candidates will be confident supporting autism, complex behaviours, and physical disabilities while remaining patient, consistent, and encouraging in their approach.
This is a rewarding opportunity to make a genuine difference in the lives of participants while being part of a supportive, collaborative, and purpose-driven team.
Pay: $35.00 – $45.00 per hour
Work Location: In person
