In-Demand home service provider transformation Jobs in milton, qld

Home Service Provider Transformation Lead
Allianz —Brisbane QLD
- Full-time
- Construction
- Leadership
- Communication skills
5d
Coordinator, AI Transformation
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Organisational skills
- SharePoint
- Agile
- Work from home
5d
Website & Digital Experience Specialist
Mater Group —Newstead QLD
- Full-time
- Management
- Working with children
- Marketing
- Health insurance
- Employee assistance program
10d
People & Culture Business Partner
Australia Red Cross —Brisbane QLD
- Full-time
- Hybrid work
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance program
6d
Delivery Lead
Auto & General Holdings —Toowong QLD
- Computer Science
- PMP
- Bachelor's degree
- Work from home
- Parental leave
Quick Apply
6d
Head of Education Industry, ANZ Public Sector Industry Business Development Team
Amazon Web Services Australia Pty Ltd —Brisbane QLD
- Full-time
- Writing skills
- Research
- Business development
12d
Senior Business Analyst
Dovida —Toowong QLD
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Communication skills
- Work from home
Quick Apply
6d
Village Manager
Keyton —Keperra QLD
- Full-time
- Microsoft Office
- First Aid Certification
- Computer skills
- Annual leave
Power Systems Engineer
PHE —Fortitude Valley QLD
- Full-time
- AutoCAD
- In-person
Senior Business Analyst
Auto & General Holdings —Toowong QLD
- Data analysis skills
- Analysis skills
- Agile
- Work from home
- Parental leave
Quick Apply

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Home Service Provider Transformation Lead

Allianz -
Brisbane QLD

Apply Now

Job Details

Full-time
5 days ago

Qualifications

Construction
Leadership
Communication skills
Negotiation

Full Job Description

Location: Brisbane, Australia
12-Month Fixed Term Contract
Leadership Role

At Allianz, we are the home for those who dare — where innovation, care, and collaboration come together to shape the future of insurance. With 83 million customers globally and a strong culture of empowerment, we are redefining how services are delivered, experienced, and continuously improved.
We are now seeking aHome Service Provider Transformation Lead to drive the next phase of operational evolution across our Home Service Provider network.

The Opportunity

Reporting to the Head of Operations – Home, this role sits at the intersection of transformation, operations, and supplier performance.
You will play a critical role in modernising and optimising service delivery models, embedding scalable improvements, and enabling a more data-informed, insight-led operating environment.
This is a hands-on leadership role focused on ensuring transformation initiatives are not only designed — but successfully embedded, adopted, and sustained within day-to-day operations.

What You’ll Be Doing

Drive Transformation Operational Excellence

Lead and embed transformation initiatives across the Home Service Provider network
Translate strategic objectives into practical, implementable solutions within live environments
Champion continuous improvement through insight-driven decision making

Optimise Supplier Network Performance

Improve service provider outcomes across quality, timeliness, and consistency
Strengthen supplier accountability through clear performance frameworks
Leverage performance data to unlock efficiency and service uplift opportunities

Simplify Enhance Operating Models

Streamline workflows and reduce complexity through process optimisation and standardisation
Align operational policies with supplier capabilities for better decision-making outcomes
Support the evolution toward a more connected and responsive service ecosystem

Enable Data-Led Performance Management

Establish and monitor KPIs to track delivery performance and transformation success
Support a shift toward proactive, predictive performance management
Ensure initiatives align with regulatory requirements and governance frameworks

Influence Collaborate

Partner with senior stakeholders across Operations, Finance, Product, and Network teams
Build strong external relationships with service providers and business partners
Clearly communicate progress, risks, and insights to drive alignment and momentum

What You Bring

Technical Industry Expertise

Extensive experience in property insurance claims, including Complex Large Loss
Strong understanding of:
Building and construction practices
Scope validation and cost assessment
Policy interpretation
Experience working with loss adjusters, quantity surveyors, and major repair programs
Solid knowledge of compliance frameworks including GICOP and regulatory expectations

Commercial Analytical Capability

Strong commercial mindset with proven cost optimisation and negotiation skills
Ability to use data to inform decisions and identify improvement opportunities
High attention to detail across financial, operational, and compliance considerations

Communication Influence

Exceptional stakeholder engagement skills across technical and senior audiences
Ability to translate complex information into clear, actionable insights
Credibility when working with both operational teams and strategic leadership

Leadership Mindset

Proven experience leading transformation or large-scale change initiatives
Resilient, adaptable, and comfortable operating in dynamic environments
A collaborative leader who fosters accountability, innovation, and continuous improvement

Why Join Allianz?

At Allianz, we invest in the future — of our customers, our business, and our people. You’ll be part of a globally connected organisation that is:

Embracing innovation and smarter ways of working
Building future-ready, digitally enabled operations
Creating meaningful impact through better customer outcomes

This role offers a unique opportunity to shape how home service delivery evolves, while building capability in a high-impact, transformation-focused leadership position.

Ready to Dare?

If you're passionate about driving transformation, improving customer outcomes, and shaping modern service networks, we’d love to hear from you.
Apply now and be part of what’s next at Allianz.
95011 | Customer Services Claims | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

Apply Now

Refine Your Search

home service provider transformation jobs in milton, qld

Home Service Provider Transformation Lead

Coordinator, AI Transformation

Website & Digital Experience Specialist

People & Culture Business Partner

Delivery Lead

Head of Education Industry, ANZ Public Sector Industry Business Development Team

Senior Business Analyst

Village Manager

Power Systems Engineer

Senior Business Analyst

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