About us:
Founded by Jordan Cullen in 2018, Cullen Jewellery is an ethical fine jewellery brand focused on exceptional human experiences. As a digital-first business, we blend traditional craftsmanship with modern technology, using the best materials to create timeless pieces.
We’re committed to the environment, crafting every piece with sustainability in mind. Our lab grown diamonds are 100% carbon neutral, and we invest in replanting landscapes and supporting communities globally.
About the position:
As we continue to scale globally, we’re investing in elevating our digital experience and are excited to be hiring a UX/UI Designer to play a pivotal role in shaping how customers interact with Cullen across our website and digital platforms. This is a highly collaborative, hands-on role for someone who is deeply passionate about interface design, user experience, and systems thinking.
Key Responsibilities include:
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Own UX/UI design projects from discovery through to delivery, including user flows, task flows, wireframes, high-fidelity UI, and prototypes.
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Design intuitive, user-friendly digital experiences across web-based platforms, spanning both customer-facing journeys (e.g. landing pages, key conversion and discovery touchpoints) and internal tools that support business operations and customer experience delivery.
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Act as the UX/UI subject matter expert, confidently guiding decisions and challenging assumptions where needed.
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Collaborate cross-functionally with Brand & Marketing and Technology teams to translate customer, business, and technical requirements into clear, build-ready design solutions.
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Contribute to the development, evolution, and maintenance of a robust design system, ensuring consistency and scalability across all touchpoints.
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Use qualitative and quantitative insights to support design decisions and measure UX success against intent.
What are we seeking?
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Minimum 3 years in a UX/UI or product-focused design role, with a strong portfolio demonstrating end-to-end UX and interface design
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Proven experience working closely with developers and technical teams in a collaborative environment
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Experience using UI/UX tools such as Figma, Adobe XD or Sketch, Miro is a plus
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Strong capability in UI design, this role is hands-on and interface-heavy
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Solid understanding of UX principles, user journeys, decision-tree logic, prioritisation frameworks, and risk identification
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Confidence articulating design rationale and storytelling, especially when navigating competing opinions
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Demonstrated experience designing for web, mobile, and digital platforms including landing pages and interactive elements.
What we offer:
In addition to a competitive remuneration package, and the ability to work in a beautiful office location in the heart of Kew, we offer all our team members with a range of benefits including:
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A supportive and collaborative work environment;
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An Employee Assistance Program for you and a family member to utilise;
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Generous staff and family / friend discounts;
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Team events and initiatives included as part of our wellbeing program;
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Paid volunteer leave, and sponsorship of a child in South East Asia/Africa under your name;
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The opportunity to join a growing company with a global presence - you really can take your career anywhere!
If this full-time opportunity sounds like your next challenge, complete your application by clicking on the apply now button and we will be in touch.
If you also have a portfolio you would like to submit please feel free to send this to [email protected]
Agencies, thanks for thinking of us - but we have this one covered!
