In-Demand contact centre officer Jobs in melbourne vic

Customer Contact Officer
Serco Plc —Melbourne VIC
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
Contact Centre Officer
SS&C Technologies —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Health insurance
- Parental leave
Customer Service Officer
Safe Transport Victoria —Melbourne VIC
- $79,000 - $85,000 a year
- Customer service
- Databases
- Organisational skills
Authorised Officer - North West Victoria Region
Victorian Early Childhood Regulatory Authority —Melbourne Northern Suburbs VIC
- $100,894 - $114,476 a year
- Full-time
- Office
- Organisational skills
4d
Indoor Leisure Duty Officer
Knox City Council —City of Knox VIC
- $43.03 an hour
- Communication skills
- Annual leave
- Employee assistance program
1d
Community Safety Officer
City of Melbourne —Melbourne VIC
- $85,415 a year
- 12 hour shift
- Hybrid work
- Parental leave
9d
Administration Officer
Victorian School Building Authority —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Communication skills
1d
Justice Officer Offender Services
Department of Justice and Community Safety —Melbourne VIC
- $62,104 - $79,753 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Transcription Officer
Victoria Police —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Customer service
1d
Finance Officer
Victoria Police —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Communication skills
5d
Finance Officer
Department of Education —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Microsoft Excel
- Construction
10d
Senior Postal Delivery Officer
Australia Post —St Kilda VIC
- Full-time
- Recruiting
2d
Senior Customer Experience Officer
Building and Plumbing Commission —Melbourne VIC
- $91,971 - $98,955 a year
- Full-time
- Customer service
- Communication skills
1d
Defence Security Officer
RMIT University —Melbourne VIC
- $121,213 - $136,507 a year
- Full-time
- Administrative experience
- University
- Working with children
2d
Authorised Officer - North West Victoria Region
Department of Education —Melbourne VIC
- Full-time
- Office
- Organisational skills
4d
Project Support Officer
Department of Education —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
8d
Administrative Officer
The Royal Melbourne Hospital —Parkville VIC
- Part-time
- Microsoft Office
- Senior Secondary Certificate of Education
- Communication skills
- Annual leave
1d
Business Support Officer - Finance & Risk
Department of Justice and Community Safety —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Administrative/Property Officer
Victoria Police —Melbourne VIC
- $62,104 - $79,753 a year
- Full-time
- Administrative experience
- Computer skills
- Communication skills
Business Support Officer
Department of Justice and Community Safety —Melbourne Northern Suburbs VIC
- $81,496 - $98,955 a year
- Full-time
- Microsoft Office
- Employee assistance program
2d

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contact centre officer jobs near melbourne vic

Customer Contact Officer

Serco Plc -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

100% work from home or the potential to work from our Dandenong contact centre (VIC)
Access to our extensive benefits including our rewards and discounts program
A friendly and diverse team with inclusivity and care at the heart of everything we do
Support from a dedicated team of trainers, coaches and team leaders, with comprehensive training and ongoing development to build your skills and confidence
Access to Sonder, our 24/7 Employee Assistance Program, for you and your family.

Make an impact at Serco
Join our team representing a Federal Government agency that supports more than 600,000 Australians, including people living with disability.

You’ll be part of an organisation delivering meaningful services in an environment that values challenge, opportunity and reward.

We’re proud to foster an inclusive workplace where everyone, including individuals with disabilities, can thrive and contribute their unique skills.

As a Customer Contact Officer, you’ll make a real difference in the lives of people with disability by:

Responding to inbound calls and email inquiries regarding support and services associated with our client’s public service
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service
Summarising customers interactions in writing in our operating systems

Serco is a place for you
If you’re passionate about delivering great customer service and keen to grow in a supportive environment, this could be the role for you!

You could be a great fit if you have:

Clear written and verbal communication skills
Empathy, resilience and a genuine desire to help others
A willingness to learn how to navigate multiple screens and information systems… we support your development, so you’ll be ready and confident from day 1
Comfort working within structured procedures and guidelines
To be eligible, you must be an Australian citizen and be willing to:
Complete pre-employment checks, including security and police clearance
Provide evidence of a safe, private workspace at home (photo required)
Complete a short skills assessment and attend an information session about working in a virtual contact centre

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We actively welcome and advocate for people with disabilities and are committed to providing a comfortable, accessible and supportive work environment for everyone.

If you require any modifications or reasonable adjustments to complete this stage of the recruitment process, please contact us at [email protected] or call 1300 306 120. A member of our team will be in touch to assist you.

Impact a better future at Serco.

Apply Now

Refine Your Search

contact centre officer jobs in melbourne vic

Customer Contact Officer

Contact Centre Officer

Customer Service Officer

Authorised Officer - North West Victoria Region

Indoor Leisure Duty Officer

Community Safety Officer

Administration Officer

Justice Officer Offender Services

Transcription Officer

Finance Officer

Finance Officer

Senior Postal Delivery Officer

Senior Customer Experience Officer

Defence Security Officer

Authorised Officer - North West Victoria Region

Project Support Officer

Administrative Officer

Business Support Officer - Finance & Risk

Administrative/Property Officer

Business Support Officer

I want to receive the latest job alert for contact centre officer in melbourne vic

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