In-Demand customer experience leader Jobs in maitland, nsw

Customer Experience Leader
O'Brien Glass Industries Limited —Rutherford NSW
- Overtime
- Microsoft Office
- Organisational skills
- IT
4d
Customer Relationship Managers
Motion Asia Pacific Services Pty Ltd —Rutherford NSW
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
4d
Administration Assistant
Challenge Community Services —Maitland NSW
- $34.58 - $37.73 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Office
10d
Customer Experience Officer
Port Stephens Council —Raymond Terrace NSW
- $37.16 - $41.00 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Parental leave
- Employee assistance program
10d
Junior Store Assistant - Rutherford
ALDI Stores —Rutherford NSW
- $17.92 - $21.48 an hour
- Weekend availability
- Employee assistance program
Quick Apply
Sales Manager - Hunter and MNC
NEX Building Group —Thornton NSW
- Weekend availability
- Management
- Negotiation
- Health insurance
- Parental leave
4d
Branch Manager
Instant Windscreens and Tinting —Rutherford NSW
- Full-time
- Computer skills
- Leadership
Quick Apply
8d
Senior Sales Consultant - Plush
Plush Think Sofas —Rutherford NSW
- $70,000 - $80,000 a year
- Full-time
- Sales
- Customer service
- Merchandising
Quick Apply
The Athlete’s Foot Store Manager | Maitland
The Athletes Foot —Maitland NSW
- Full-time
Quick Apply
Accounts Receivable Assistant
MCA Engineering —Thornton NSW
- $37 - $40 an hour
- Part-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
Quick Apply
Procurement Officer
NEX Building Group —Thornton NSW
- Microsoft Excel
- Health insurance
- Parental leave
12d
Conveyancing Assistant
NEX Building Group —Thornton NSW
- Microsoft Office
- Communication skills
- Time management
- Health insurance
- Parental leave
10d
Rydges Resort Hunter Valley - Reservations Manager
EVT Group —Lovedale NSW
- Full-time
- Leadership
- Hotel experience
- Resort
12d
Store Support Manager
Coles Supermarkets —Waratah NSW
- Full-time
- Leadership
- Employee stock purchase plan
- Parental leave
RIGID DRIVER
Ampol —Rutherford NSW
- Full-time
- Communication skills
- Parental leave
- Fuel discount
Showroom Sales Consultant
Stratco —Thornton NSW
- Urgently hiring
- Customer service
- Communication skills
- Parental leave
- Referral program
Full-time Store Manager - Rutherford
Starbucks —Rutherford NSW
- Weekend availability
- Hospitality
- Supervising experience
- Leadership
- Annual leave
- Employee discount
Quick Apply
Trades Assistant - Window Tinter
WesTrac —Tomago NSW
- From $38.84 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Health insurance
Kathmandu Full Time Store Manager: Green Hills
KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz —East Maitland NSW
- Full-time
- Employee discount
Branch Supervisor
Buildsafe —Beresfield NSW
- Full-time
- Management
- Customer service
- Supervising experience
Quick Apply

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Customer Experience Leader

O'Brien Glass Industries Limited -
Rutherford NSW

Apply Now

Job Details

Full-time
4 days ago

Benefits

Uniform provided

Qualifications

Microsoft Office
Organisational skills
IT
Leadership
Communication skills
Time management
Information Technology

Full Job Description

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

Full Time | Monday–Friday + Occasional Saturdays (Overtime Paid)
Monthly Pay | Career Growth | Supportive Team

Grow your leadership skills with Australia’s leading glass specialist!

Ready to take the next step in your automotive career?

O’Brien® is seeking a motivated and customer‑focused Customer Experience Leader to support the Service Centre Manager and help drive exceptional face to face customer service within our Rutherford Automotive Glass Service Centre.

If you’re passionate about people, thrive in a fast‑paced environment, and are looking to grow your career with an industry leader, this is the opportunity for you.

Why Join O’Brien®?

O’Brien® Glass is a trusted household name, known for delivering high‑quality service and genuine care. We invest in our people through ongoing development, recognition programs and a supportive team culture — giving you the platform to grow your career.

About the Role

As the Customer Experience Leader, you’ll play a key role in the day‑to‑day operations of the Service Centre. You’ll lead customer service delivery, support the team, and ensure every customer receives a first‑class experience.

This role is ideal for someone who is career‑driven , confident, and eager to step up into leadership. Automotive industry experience is highly regarded but not essential.

Key Responsibilities

Lead customer service and support the daily running of the Service Centre
Deliver exceptional service to new and existing customers
Communicate clearly with customers regarding lead times and job progress
Conduct repair inspections and convert repair opportunities into sales
Raise Job Authorities and invoices using our Service Centre systems
Support the Service Centre Manager with operational tasks as required

What You’ll Bring

A genuine passion for delivering outstanding customer experiences
Experience leading or managing teams in a busy environment
Strong communication skills with a confident, engaging approach
Resilience and adaptability in a fast‑changing environment
Excellent time management and organisational skills
Strong stakeholder engagement and influencing skills
Solid IT skills, particularly with MS Office
Automotive industry experience (highly desirable but not essential)
Demonstrated leadership and coaching capability

The Perks

Ongoing learning and development opportunities
Incentive programs and recognition
Supportive team and leadership
Uniform provided
Career progression within a respected national brand

Work Requirements

Full‑time hours: Monday–Friday, 9am–5pm
Ability to work Saturdays when required (overtime paid)
Full Australian work rights required

If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!

At O'Brien® , we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron ® , worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use .

Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.

Apply Now

Refine Your Search

customer experience leader jobs in maitland, nsw

Customer Experience Leader

Customer Relationship Managers

Administration Assistant

Customer Experience Officer

Junior Store Assistant - Rutherford

Sales Manager - Hunter and MNC

Branch Manager

Senior Sales Consultant - Plush

The Athlete’s Foot Store Manager | Maitland

Accounts Receivable Assistant

Procurement Officer

Conveyancing Assistant

Rydges Resort Hunter Valley - Reservations Manager

Store Support Manager

RIGID DRIVER

Showroom Sales Consultant

Full-time Store Manager - Rutherford

Trades Assistant - Window Tinter

Kathmandu Full Time Store Manager: Green Hills

Branch Supervisor

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