Café Supervisor
Position is a full time 38-hour week.
About the Role:
Hunter Sports Centre (HSC) is seeking a dedicated and experienced Cafe Supervisor to join our team.
Our cafe services cater to a diverse community, including events, carnivals, birthday parties, and
corporate functions. As a vital member of our team, you will play a crucial role in overseeing our cafe
services catering to our vibrant sport and recreation community.
With the redevelopment of HSC, including the addition of a new health and wellness cafe, this is an
exciting opportunity to lead and develop our cafe services to new heights and contribute to creating
unforgettable food and beverage experiences for our customers .
Hours will vary over operational requirements with weekend work required.
Competitive wages $29.85 - $31.02 per hour
If you're passionate about health and wellbeing, customer interaction, and delivering exceptional
food and beverage experiences, we want to hear from you.
Purpose of the Role:
The Cafe Supervisor is responsible for delivering high-quality food and beverage services in a hands-
on capacity, ensuring excellent customer service and operational efficiency. This role requires
accurate rostering, staff supervision, stock ordering, and compliance with food safety regulations.
Responsibilities:
- Develop strategies, menus, and services for “HSC Eats” Health and Wellbeing Cafe.
- Oversee day-to-day operations, ensuring exceptional service delivery and customer satisfaction.
- Handle customer queries, feedback, and complaints professionally and promptly.
- Maintain a hygienic and presentable workplace, including overseeing weekly cleaning schedules.
- Collaborate with the Business Operations Manager and other cafe staff to maximize sales
opportunities while controlling costs.
- Lead, mentor, and train the Food & Beverage Operations team.
- Supervise and delegate duties, ensuring brand standards are maintained.
- Liaise with the kitchen to uphold the highest standards of food quality and visual appeal.
