Company Description
The Sebel Parramatta, a sophisticated 51-room hotel offering studio rooms and one-bedroom apartments, as well as a ground floor café, rooftop functions bar, and boardroom, is seeking a passionate Assistant Manager with a strong commitment to operational excellence and guest satisfaction. This role will support the leadership team in guiding operations through the pre-opening phase and into ongoing success.
Nestled in the vibrant heart of Parramatta, The Sebel Parramatta will offer stylish and comfortable accommodation, catering to both business and leisure travellers. Today, Parramatta is often referred to as Sydney's second central business district (CBD). It serves as a major commercial center, housing numerous government agencies, businesses, and cultural institutions. The area is known for its diverse population, which enriches its cultural landscape. Our Food & Beverage offerings, including a vibrant Ground Floor Cafe and a sophisticated Roof Top Functions Bar, will provide diverse dining and event experiences, with a strong focus on delivering outstanding service. Opening its first hotel doors in 1963, The Sebel Brand developed a reputation as the destination to mingle with the likes of Elton John, Zsa Zsa Gabor, or Bette Davis, a legacy of sophistication and service we aim to continue.
Job Description
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Take the helm and guide the hotel's day-to-day operations with expertise
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Lead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphere
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Process guest check ins on arrivals and settle guests accounts on check outs
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Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
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Contribute to roster planning and preparation
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Embrace authenticity and let your unique self-shine in every shift
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Conduct guest room quality checks to ensure high standards of cleanliness
Qualifications
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Demonstrated expertise in hotel Front Office operations, with a proven track record in leadership roles such as Team Leader or Supervisor
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Proficiency in reservation and property management systems is highly regarded
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Strong organisational and time management skills, with the ability to multitask and perform effectively under pressure
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Proven ability to develop and implement robust standard operating procedures
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Excellent written and verbal communication skills
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Flexibility to work a rotating roster, including evenings, weekends, and public holidays
Additional Information
Why work for Accor?
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ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
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Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
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Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
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Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
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Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
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Worldwide Opportunities - We are a world leading hotel operator! With over 400hotels in the Pacific and more than 5,400 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
