In-Demand Retail Jobs in Kwinana Wa

Customer Service Specialist - Call Centre
MyIntegra —Rockingham WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Store Team Member - Hammond Park
Woolworths Supermarkets —Hammond Park WA
14d
Casual Customer Assistant - Rockingham
dusk —Rockingham WA
- Employee assistance program
Retail Team Member
Supercheap Auto —Rockingham WA
- Part-time
- Customer service
- Merchandising
6h
Customer Assistant - Cockburn
dusk —Success WA
- Employee assistance program
Casual Sales Assistant | Prouds Kwinana
Prouds —Kwinana WA
- Sales
- Customer service
- Employee discount
Quick Apply
Retail Sales Assistant - Cockburn
Lorna Jane —Success WA
- On-the-job training
Quick Apply
Customer Service Team Member
Bunnings —Baldivis WA
- Part-time
- Café
- Parental leave
CONNOR Retail Assistant - Rockingham, WA
CONNOR —Rockingham WA
Retail Associate I Sunglass Hut I Part Time I Rockingham, WA
Sunglass Hut —Rockingham WA
- Part-time
- Sales
- Communication skills
Coles Merchandiser
BIG Brand Influence Group —Fremantle WA
- $32.79 an hour
- Urgently hiring
- Planograms
- POS
- Organisational skills
Quick Apply
3d
Retail Sales Assistant - Rockingham
Lorna Jane —Rockingham WA
- Weekend availability
- Customer service
- Retail sales
- Employee assistance program
Quick Apply
CONNOR Retail Assistant - Rockingham, WA
Connor Clothing —Rockingham WA
Casual Retail Team Member
Best & Less —Armadale WA
- Up to $33.45 an hour
- Weekend availability
- Customer service
- In-person
- Employee discount
Quick Apply
4h
Retail Manager
Atwell IGA —Atwell WA
- $75,000 - $95,000 a year
- Full-time
- Management
- Customer service
- Team management
- Employee assistance program
- Employee discount
Quick Apply
4d
Casual Sales Assistant | BRAS N THINGS | Rockingham
Bras N Things —Rockingham WA
- Weekend availability
- Communication skills
- Employee assistance program
- Referral program
Target Fremantle - Customer Service Assistant
Target Corporation —Fremantle WA
- Employee discount
11d
Volunteer Retail Assistant - Kwinana Salvos Stores (WA)
Salvos Stores Australia —Kwinana WA
- Part-time
Retail Team Member
rebel —Melville WA
- Customer service
- Merchandising
- Employee assistance program
Retail Buyer
Piara Waters IGA —Piara Waters WA
- $75,000 - $80,000 a year
- Full-time
- Analysis skills
- In-person
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
4d

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Customer Service Specialist - Call Centre

MyIntegra -
Rockingham WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Call centre
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

retail jobs in kwinana wa

Customer Service Specialist - Call Centre

Store Team Member - Hammond Park

Casual Customer Assistant - Rockingham

Retail Team Member

Customer Assistant - Cockburn

Casual Sales Assistant | Prouds Kwinana

Retail Sales Assistant - Cockburn

Customer Service Team Member

CONNOR Retail Assistant - Rockingham, WA

Retail Associate I Sunglass Hut I Part Time I Rockingham, WA

Coles Merchandiser

Retail Sales Assistant - Rockingham

CONNOR Retail Assistant - Rockingham, WA

Casual Retail Team Member

Retail Manager

Casual Sales Assistant | BRAS N THINGS | Rockingham

Target Fremantle - Customer Service Assistant

Volunteer Retail Assistant - Kwinana Salvos Stores (WA)

Retail Team Member

Retail Buyer

I want to receive the latest job alert for retail in kwinana wa

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