In-Demand Guest service Jobs in Kingscliff, Nsw

Guest Service Agent
Oaks Hotels —Kingscliff NSW
- $26.70 - $40.05 an hour
- Weekend availability
- Resort
- Parental leave
- Employee assistance program
Quick Apply
Guest Experience Officer - Kingscliff Holiday Park
Ingenia Communities —Kingscliff NSW
- Remote
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
3d
Guest Service Agent
Accor Apartments & Realty —Tweed Heads NSW
- Part-time
- Hospitality
- Front desk
- Communication skills
3d
Reservations Agent
Accor Apartments & Realty —Kingscliff NSW
- Part-time
- Hospitality
- Customer service
- Communication skills
Team Member
KFC Australia —Tweed Heads South NSW
- No experience needed
- Communication skills
- On-the-job training
Quick Apply
Sandwich Artist
Subway —Kingscliff NSW
- Retail sales
Quick Apply
Team Member - Coolangatta
Grill'd —Coolangatta QLD
- Part-time
- No experience needed
- Employee discount
Quick Apply
Full-Time Team Members
Zambrero —Coolangatta QLD
- Full-time
- Cleaning
- Restaurant
Quick Apply
10d
Team Member - Tweed Heads
Grill'd —Tweed Heads NSW
- Part-time
- No experience needed
- Employee discount
Quick Apply
Room Attendant
Accor Apartments & Realty —Kingscliff NSW
- Weekend availability
- Hospitality
- Cleaning
- Resort
Future Leaders - Tweed
Grill'd —Tweed Heads NSW
- Part-time
- Leadership
- Kitchen experience
Quick Apply
Public Area Attendant
Accor Apartments & Realty —Kingscliff NSW
- Part-time
- Hospitality
- Outdoor work
- Resort
Food & Beverage Attendant
Accor Apartments & Realty —Kingscliff NSW
- Weekend availability
- Hospitality
- Customer service
- Food service
Customer Service Assistant - Coolangatta
BEEFY'S —Coolangatta QLD
- $32 - $34 an hour
- Part-time
- Customer service
- Food service
- In-person
Quick Apply
7d
Houseperson
Accor Apartments & Realty —Kingscliff NSW
- Weekend availability
- Hospitality
- Resort
OTR Hastings Point - Console Operator
OTR —Hastings Point NSW
- Weekend availability
- Customer service
1d
Wildlife Officer | Lost Valley Aviary Liaison
Wildlife Currumbin Sanctuary —Currumbin QLD
- Part-time
- Customer service
- Communication skills
- Outdoor work
11h
Bartender
Burleigh Pavilion —Burleigh Heads QLD
Casual Team Member
Baskin-Robbins —Coolangatta QLD
- On-the-job training
Hospitality Duty Manager / Shift Supervisor
Cinebar Licensed Cinemas —Coolangatta QLD
- $33 - $37 an hour
- Part-time
- Hospitality
- Customer service
- Food service
- Employee discount
Quick Apply
6d

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Guest Service Agent

Oaks Hotels -
Kingscliff NSW

Quick Apply

Job Details

Full-time
$26.70 - $40.05 an hour

Benefits

Birthday leave
Parental leave
Employee assistance program
Insurance services

Full Job Description

Company Description

Joining Minor means you become a partner in a diverse, expanding global organisation with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle.
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Job Description

Oaks Casuarina Santai Resort are looking for a full time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

Rotating roster across Monday to Sunday
Shift times scheduled within 7:00am to 11:00pm
Immediate start available

Hourly Rates (excluding superannuation):

Monday - Friday: $26.70 per hour

Saturday: $33.38 per hour

Sunday: $40.05 per hour

Qualifications

Successful candidates will have:

Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Passionate about creating positive guest experiences, with a focus on attentive service and resolving issues efficiently.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits:

50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
Access to Minor Hotels ANZ paid parental leave benefits
Additional paid leave including Birthday and Study leave.
Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.
NIB Insurance discounts
Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
Discount on Furniture
50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
Wellbeing programs with Uprise (EAP)
Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults.

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

Refine Your Search

guest service jobs in kingscliff, nsw

Guest Service Agent

Guest Experience Officer - Kingscliff Holiday Park

Guest Service Agent

Reservations Agent

Team Member

Sandwich Artist

Team Member - Coolangatta

Full-Time Team Members

Team Member - Tweed Heads

Room Attendant

Future Leaders - Tweed

Public Area Attendant

Food & Beverage Attendant

Customer Service Assistant - Coolangatta

Houseperson

OTR Hastings Point - Console Operator

Wildlife Officer | Lost Valley Aviary Liaison

Bartender

Casual Team Member

Hospitality Duty Manager / Shift Supervisor

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