In-Demand Customer support officer Jobs in Hope Valley, Wa

Customer Service Officer
Serco Plc —Murdoch WA
- $34.43 an hour
- Part-time
- Management
- Customer service
- Data entry
Customer Liaison Officer
Department of Communities —Rockingham WA
- $76,912 - $82,464 a year
- Full-time
13d
Clinic Administration Officer/Medical Screener
Sonic HealthPlus —Naval Base WA
- Full-time
- Customer service
- Medical office experience
- Administrative experience
- Health insurance
- On-the-job training
Customer Support Officer
APM Communities —Cannington WA
- Full-time
- Hospitality
- Customer service
- Parental leave
Quick Apply
Library Officer
Department of Education —Wellard WA
- $72,562 - $77,741 a year
- Part-time
- Customer service
- Administrative experience
- Communication skills
8d
School Officer
Department of Education —Hammond Park WA
- $72,562 - $77,741 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Customer Service Officer
Western Australia Police Force —Cockburn WA
- $76,912 - $82,464 a year
- Full-time
- Leadership
9d
Employer Liaison Officer (IEA) Armadale
Wise Employment —Armadale WA
- From $77,502 a year
- Full-time
- Sales
- Administrative experience
- Organisational skills
Inventory Procurement Officer
Raytheon —Henderson WA
- Full-time
Technical Support Officer
City of Gosnells —Gosnells WA
- $44.06 - $46.72 an hour
- Part-time
- Customer service
- Research
- Microsoft Office
- Wellness program
- Annual leave
6d
Configuration Management Officer
Austal —Henderson WA
- Full-time
- Microsoft Office
- Communication skills
- Opportunities for advancement
Quick Apply
17h
Production Quality Control Technical Officer
ASC Pty Ltd —Henderson WA
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Parental leave
Supply Officer
Ramsay Health Care —Nedlands WA
- $32.30 - $32.85 an hour
- Weekend availability
- Customer service
- Time management
- Referral program
Quick Apply
10d
Child Protection Talent Register
Department of Communities —Armadale WA
- $76,912 - $111,000 a year
- Full-time
- Bachelor's degree
- Psychology
- Social Work
Patient Services Officer (Medical Receptionist)
GenesisCare —Murdoch WA
- Part-time
- Customer service
- Patient care
- Organisational skills
TML Officer
Babcock International —Henderson WA
- Contract
- Microsoft Office
- Communication skills
- Negotiation
- Parental leave
Manager (PRIS)
Department of Communities —Fremantle WA
- $139,860 - $149,485 a year
- Full-time
7d
Certification Officer
Babcock International —Henderson WA
- Parental leave
Payroll Officer Senior
Civmec —Henderson WA
- Call employer
- Microsoft Excel
- Customer service
- Construction
Contract Administration Officer – Cleaning & Facilities Services
BrightMark Group Pty Ltd —Nedlands WA
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Administrative experience
Quick Apply
13d

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customer support officer jobs near hope valley, wa

Customer Service Officer

Serco Plc -
Murdoch WA

Apply Now

Job Details

Part-time
$34.43 an hour

Qualifications

Management
Customer service
Call centre
Data entry
Communication skills

Full Job Description

Customer Service Officer – Helpdesk / Switchboard

Part time - 2 shifts a week (38 hours a fortnight)

$34.43 an hour / $68,025.41 a year + super (penalty rates apply)

Fiona Stanley Hospital – Murdoch

24/7 operations, rotating roster to support work/life balance
Rewarding role with career growth opportunities

Job Summary

Be a part of our dedicated team of customer service professionals, making a positive difference by supporting the Hospital and broader healthcare community.

Serco is a place where you can grow

Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

Meaningful work supporting healthcare operations at Fiona Stanley Hospital
Opportunities to grow within a government-backed contract
Supportive and inclusive team culture
Flexible work options that support your lifestyle
Comprehensive onboarding and ongoing training
Access to employee wellbeing and benefits programs

Make an impact at Serco

We’re looking for a warm, resilient and detail-oriented Customer Service Officer to join our Helpdesk and Communications team at Fiona Stanley Hospital. In this role, you’ll be the first point of contact for a wide range of internal and external stakeholders, supporting essential services in a fast-paced hospital environment. You’ll be answering and actioning requests across multiple channels—while keeping calm under pressure and ensuring patients and staff receive outstanding service.

As a Customer Service Officer in the Helpdesk and Communications team, you’ll make a positive impact by:

Responding promptly and courteously to requests via phone, email and in-person
Coordinating and monitoring service requests to ensure efficient workflows
Managing hospital emergencies and escalating issues as needed
Recording and updating data in line with policies and procedures
Supporting work order scheduling and tracking to ensure seamless FM delivery
Collaborating with colleagues across Facility Management to provide an exceptional experience

Serco is a place for you

To be successful in this role you’ll have:

Exceptional customer service and communication skills
Strong ability to prioritise tasks and work under pressure
A calm, professional approach during high-stress or emergency situations
Demonstrated experience in a customer-focused environment
High attention to detail and accurate data entry skills
Desirable: experience in healthcare, call centre, or KPI-driven environments

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Working with Serco at Fiona Stanley Hospital is more than just a job – it’s an opportunity to partner with the clinical workforce and make a positive impact to the experience of patients and visitors in our care. Our employees are our greatest asset and we are committed to fostering an environment where every individual can thrive, grow and contribute to our collective success.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.

Apply Now

Refine Your Search

customer support officer jobs in hope valley, wa

Customer Service Officer

Customer Liaison Officer

Clinic Administration Officer/Medical Screener

Customer Support Officer

Library Officer

School Officer

Customer Service Officer

Employer Liaison Officer (IEA) Armadale

Inventory Procurement Officer

Technical Support Officer

Configuration Management Officer

Production Quality Control Technical Officer

Supply Officer

Child Protection Talent Register

Patient Services Officer (Medical Receptionist)

TML Officer

Manager (PRIS)

Certification Officer

Payroll Officer Senior

Contract Administration Officer – Cleaning & Facilities Services

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