Job Description
Posting Start Date: 29/06/2026
Req ID: 5800
Job Title: Private Patient Services Officer
Employment Status: Fixed Term Part Time
Job Location: Frankston
Job Description:
Limited Term Part Time - 30 hours per fortnight until 1 June 2027
Located in Frankston
Classification: HS2* (plus super)
Shift Roster: 5 hours shifts Monday, Thursday and Friday and one 7.5 hours shift one weekend per month
Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland.
We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between.
More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive.
Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.
The Team & Role
This role supports Peninsula Health’s Private and Compensable Patient Initiative by working directly with patients and their families to explain funding options, provide Informed Financial Consent, and promote the benefits of private health insurance. The position is responsible for identifying privately insured, compensable and overseas ineligible patients at admission, conducting health fund eligibility checks, assisting with administrative requirements and fee collection, and ensuring accurate patient classification and documentation. Through effective communication, data auditing, compliance with funding requirements and timely administrative processes, the role plays a key part in delivering a positive patient experience while maximising revenue opportunities for Peninsula Health.
Please click here to see the position description.
Skills & Experience Required
Previous experience working in a similar role
Excellent interpersonal and communication skills
Experience with computerised hospital admission systems and MS Office
Previously worked in health care environment
Benefits
Boost your take-home pay with generous salary packaging & novated leasing
Unlock exclusive discounts at top retailers and dining spots
Stay fit with access to premium gyms via Fitness Passport
Feel supported with our holistic Employee Assistance Program
Next Steps
For role specific information please contact Kim Sims (
[email protected])
If you experience any issues signing in or registering, please feel welcome to contact the Talent Acquisition Team at
[email protected] or 03 9784 2700 (option 1).
The role ceases advertising on 13th July 2026 : Please note that applications will be considered upon receipt and that this job posting may close early if a sufficient number of applications are received, so we encourage you to apply as soon as possible.
Thank you for your interest in this role. Bayside Health (Peninsula Health Care Group) is regularly advertising positions across the health service so please take the time to review other relevant opportunities by going to https://www.peninsulahealth.org.au/careers/
Additional Information
Bayside Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with all abilities.
To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit: https://www.peninsulahealth.org.au/careers/working-preparing-employment/
- Please refer to Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021 – 2025 salary circular for salary range. Sub-grading will be based on years of experience. For further information on salary range classifications and grading please refer to the following page: https://www.peninsulahealth.org.au/careers/working-with-us/salary-rates/
It is strongly recommended that individuals in this role remain up to date with their COVID-19 vaccinations.
Join Bayside Health and help us to deliver healthy lives for everyone, through sustainable, innovative, compassionate care.
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