In-Demand Assistant front office manager Jobs in Hamilton, Qld

Assistant Front Office Manager
The Calile Hotel —Bowen Hills QLD
- Weekend availability
- First Aid Certification
- Leadership
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Assistant Front Office Manager
Marriott International, Inc —Brisbane QLD
- Full-time
- Hotel experience
- Resort
- Annual leave
- Employee assistance program
5d
Assistant Manager - Mercure Brisbane Garden City
MERCURE —Upper Mount Gravatt QLD
- Weekend availability
- Hospitality
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- In-person
- Employee discount
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Assistant Front Office Manager

The Calile Hotel -
Bowen Hills QLD

Apply Now

Job Details

Benefits

On-site parking

Qualifications

RSA
Driver Licence
First Aid Certification
Hospitality Management
Payroll
Diploma
Leadership
Communication skills
Hotel experience
Office experience

Full Job Description

The Calile, a family-owned luxury hotel operated by TFE Hotels, has been a benchmark for outstanding hospitality since its opening in 2018. Now entering its seventh year, we are proud to be ranked No. 34 in The World’s 50 Best Hotels 2025, marking our third year on the list. This achievement, along with earning a One Michelin Guide key and being listed among Tatler Asia’s Best Hotels 2025, reflects the dedication of our passionate team.

The Mission Statement for The Calile Hotel is simple yet ambitious – to deliver the best hotel experience in Australia. From large gestures to the finest details, we are driven to continually delight our guests. We strive to deliver an experience that is authentic and unpretentious, building a genuine relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Australia.

The Position

Due to an internal promotion, we are seeking an experienced and motivated Assistant Front Office Manager to support the daily operation of our Front Office team. This role is pivotal to delivering refined, memorable guest experiences while leading the team and ensuring seamless hotel operations across reception and guest services.

A highly visible leadership position, this role suits a hospitality professional who leads with presence, professionalism, and a genuine passion for service excellence.

Key duties would include, but are not limited to:

Support the leadership and daily operation of the Front Office, ensuring seamless, polished service delivery
Lead with confidence on the floor, actively supporting guest arrivals, departures, and personalised service interactions
Oversee VIP arrivals and service recovery, managing sensitive situations with discretion and care
Drive service excellence by reviewing guest feedback, procedures, and front office standards
Support team performance through coaching, training, rostering, and clear communication
Contribute to commercial and operational outcomes through reporting, cost control, and payroll compliance

About you

Proven experience in a Front Office leadership or supervisory role, ideally within an upscale or luxury hotel environment
A degree or diploma in Hotel or Hospitality Management is desirable but not essential
A refined service style with strong attention to detail and the ability to anticipate guest needs
Confident, calm, and approachable, with a collaborative leadership style
Excellent written and verbal communication skills
Organised and adaptable, with the ability to manage competing priorities
Full availability over a rotating flexible roster, including weekends and public holidays
Holds a current RSA, First Aid Certificate and Drivers Licence.

Benefits

Growth and Development opportunities with an expanding global brand
Discounted on-site parking – $7 flat rate
Discounted food and beverage at all TFE outlets
Unlimited complimentary barista coffee whilst on duty
Global TFE-wide discounted accommodation for staff members, friends, and family (including The Calile Hotel)
Complimentary stay at The Calile Hotel
James Street Precinct retailer discounts
Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

Opportunity for Growth

As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customer’s needs with honesty, integrity and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay, and work.

A Glimpse of The Calile: https://www.instagram.com/thecalilehotel

Apply Now

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assistant front office manager jobs in hamilton, qld

Assistant Front Office Manager

Assistant Front Office Manager

Assistant Manager - Mercure Brisbane Garden City

Automotive Service Administrative Assistant

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