In-Demand Part time customer experience specialist Jobs in Gold Coast, Qld

Part Time Customer Experience Specialist
Kinetic —Molendinar QLD
- Part-time
- Salesforce
- Analysis skills
- Communication skills
ASSISTANT STORE MANAGER - PACIFIC FAIR
Shaver Shop —Broadbeach QLD
- Weekend availability
- Management
- Sales
- Team management
- Employee discount
Quick Apply
6d
Retail Sales Assistant - Pimpama
Pillow Talk Australia —Pimpama QLD
- $33 - $39 a year
- Evening shift
Quick Apply
6d
Service Advisor / Customer Service Officer
Smart AVR —Nerang QLD
- Full-time
- CRM software
- Management
- Customer service
Operator Onboarding Specialist - Hybrid
G'day Group —Southport QLD
- Full-time
- Hybrid work
- Salesforce
- Communication skills
- Employee assistance program
- Employee discount
13d
Customer Experience & Social Media Specialist
Green Life Clinics —Gold Coast QLD
- Full-time
- Writing skills
- Office
- Marketing
Quick Apply
Claims Advisor
EML —Tweed Heads NSW
- Full-time
- Remote
- Customer service
- Microsoft Office
- In-person
- Work from home
- Parental leave
3h
Customer Service Officer - Nerang
Bank of Queensland —Nerang QLD
- Full-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
6d
Claims Consultant
EML —Tweed Heads NSW
- Full-time
- Remote
- Customer service
- Organisational skills
- In-person
- Work from home
- Parental leave
Personal Care Worker - Community
Superior Home Health Services —Palm Beach QLD
- $40 - $43 an hour
- Part-time
- In-person
Quick Apply
Case Manager
EML —Tweed Heads NSW
- Full-time
- Remote
- Customer service
- Organisational skills
- In-person
- Work from home
- Parental leave
Clinical Informatics Specialist - Remote
HealthCare Logic Pty Ltd —Southport QLD
- Full-time
- Remote
- SQL
- Patient care
- EMR systems
Quick Apply
11d
Speech Therapist
Adapt and Learn —Ashmore QLD
- $90,000 - $120,000 a year
- Full-time
- Clinic
- Working with children
- First Aid Certification
- Health insurance
Quick Apply
8d
Retail Sales Assistant - Full-Time - Pimpama
Nutrition Warehouse —Pimpama QLD
- Full-time
- Sales
- Warehouse
- Communication skills
- Profit sharing
3d
Optical Dispenser - Helensvale & Coomera
Specsavers Pty. Ltd. —Helensvale QLD
- Full-time
- Customer service
- Paid training
Senior Partner Specialist
HubSpot —Gold Coast QLD
- Hybrid work
- Sales
- AI
- Communication skills
Quick Apply
Mobile Case Manager
EML —Tweed Heads NSW
- Full-time
- Organisational skills
- Medical terminology
- Work from home
- Parental leave
Assistant Batch & Furnace Manager
Visy —Gold Coast QLD
- Full-time
- Supervising experience
- No degree
- Manufacturing
- Employee discount
2d
Control Room Operator / Security Officer / Security Guard
Assetlink —Broadbeach QLD
- Full-time
- First Aid Certification
- Leadership
- Communication skills
Gold Coast Cleaning Campaign
ISS —Gold Coast QLD
- Part-time
- Cleaning
- Communication skills
- Employee discount

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Part Time Customer Experience Specialist

Kinetic -
Molendinar QLD

Apply Now

Job Details

Permanent | Part-time

Qualifications

Salesforce
Analysis skills
Communication skills

Full Job Description

Flexible roster choose your day off
Ongoing support and mentoring
Make real impact improving customer experiences

The Opportunity

Part time role working 9am - 5pm, with your choice of which day you have off!

As a Customer Experience Specialist, you will be at the forefront of delivering exceptional service to our clients and stakeholders. Your role will involve managing inbound and outbound communications, resolving customer issues, and ensuring high levels of satisfaction through efficient and empathetic interactions. You will also play a key role in identifying opportunities for improvement and supporting continuous enhancement of the customer journey.

Location: Molendinar

About the role

Provide professional and empathetic customer service through inbound and outbound calls, ensuring customer satisfaction is at the core of every interaction.
Respond to stakeholder requests, collate and disseminate relevant information, and resolve issues or escalate as required.
Conduct assessments and investigations into customer complaints, adhering to contractual obligations.
Identify trends in customer feedback and collaborate with internal teams to implement solutions and initiatives.
Manage and maintain core systems, including TIMS, and analyse data from ticketing and tracking systems.
Handle customer information with accuracy and confidentiality in line with privacy legislation and organisational policies.
Contribute to organisational safety and wellbeing by adhering to Kinetic’s Child Safety National Principles and other compliance requirements.
Ensure timely delivery of tasks to meet KPIs and contractual obligations.

About You

To thrive in this role, you’ll have:

Exceptional communication skills and a friendly, approachable demeanour.
Demonstrated experience in building customer relationships and resolving issues with empathy and professionalism.
A detail-oriented approach with strong problem-solving and analytical skills.
Proficiency in customer management systems such as Salesforce, Resolve, and TIMS.
A proactive mindset, with a positive attitude towards continuous improvement in a dynamic work environment.
High ethical standards and the ability to handle sensitive information responsibly.

About us:

Kinetic is Australia and New Zealand’s largest and most diverse bus operator, moving more than 100 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our team of over 7300 people and fleet of over 4900 buses.

As a business who genuinely cares about our customers, our people, and our environment, we are industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve.

How to Apply

Kinetic is proud to be an Equal Opportunity Employer and reflect the community we serve. We invite all suitably qualified persons of all sexualities, genders and cultures, including Aboriginal and Torres Strait Islander Peoples, to apply.

If you’re ready for a challenging and rewarding career with us then click the 'Apply' button now!

Video

Apply Now

Refine Your Search

part time customer experience specialist jobs in gold coast, qld

Part Time Customer Experience Specialist

ASSISTANT STORE MANAGER - PACIFIC FAIR

Retail Sales Assistant - Pimpama

Service Advisor / Customer Service Officer

Operator Onboarding Specialist - Hybrid

Customer Experience & Social Media Specialist

Claims Advisor

Customer Service Officer - Nerang

Claims Consultant

Personal Care Worker - Community

Case Manager

Clinical Informatics Specialist - Remote

Speech Therapist

Retail Sales Assistant - Full-Time - Pimpama

Optical Dispenser - Helensvale & Coomera

Senior Partner Specialist

Mobile Case Manager

Assistant Batch & Furnace Manager

Control Room Operator / Security Officer / Security Guard

Gold Coast Cleaning Campaign

I want to receive the latest job alert for part time customer experience specialist in gold coast, qld

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