In-Demand Guest service agent Jobs in Glenwood Nsw

Guest Service Agent - Atura Blacktown
EVT Group —Prospect NSW
- Resort
- Parental leave
Guest Service Agent
Accor Apartments & Realty —Parramatta NSW
- Weekend availability
- Hospitality
- Front desk
- Communication skills
Guest Service Agent
Ramada Hotel & Suites Cabramatta —Cabramatta NSW
- $32.31 - $64.63 an hour
- Weekend availability
- Microsoft Word
- Bar
- Microsoft Excel
Quick Apply
4h
Guest Service Agent - Rydges Bankstown
EVT Group —Bass Hill NSW
- Part-time
- Communication skills
- Hotel experience
- Resort
- Parental leave
Casual Guest Service Agents & Night Guest Service Agents
Oaks Hotels —North Ryde NSW
- $32.31 - $45.24 an hour
- 8 hour shift
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
6d
Guest Service Agent (GSA)
APX Hotels Apartments —Rosehill NSW
Reservation Sales Agent (RSA)
APX Hotels Apartments —Rosehill NSW
- Night shift
- Sales
- Customer service
- Communication skills
Senior Hotel Receptionist
APX Hotels Apartments —Rosehill NSW
- Hospitality
- Microsoft Office
- Computer skills

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Casual Houseperson/ Public Area Cleaner/ Room Attendant
The Great Southern Hotel —Haymarket NSW
Working as a House Person conducting House Person duties such as the delivery of linen/towels/roll away beds to room/s. Have a keen eye for detail.
$32.31 an hour
Quick Apply
Hotel Services Assistant - Food Service/Catering
Carrington Centennial Care —Grasmere NSW
Willingness to complete a pre-employment assessment and an NDIS Worker check. Flexible to work a variety of shifts - early/late shifts & weekend work.
$35.95 an hour

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Guest Service Agent - Atura Blacktown

EVT Group
Prospect NSW

Apply Now

Job Details

Casual

Benefits

Parental leave
Paid volunteer leave

Qualifications

Dayforce

Full Job Description

About EVT: Atura Blacktown is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

At Atura, we’re a people place - unconventional, social and full of energy. Our hotels are designed for connection, comfort and community. Whether you’re pouring drinks, sharing local tips or welcoming guests with a warm smile, you’ll be part of a team that’s Always Open to possibility. Join us and help create the kind of place people never want to leave.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.

Key Responsibilities

Anticipate and attend to the guest’s needs and desires immediately.
Offer a warm and friendly salutation to hotel guests as they enter and depart from the Hotel.
Check guests in and out with efficiency and friendliness and in accordance with the established Hotel procedural guidelines.
Process daily guest transactions and accounts accurately and efficiently.
Work with the Housekeeping, Reservations, and Maintenance departments, to ensure that the Hotel’s rooms are properly prepared for arriving guests.
Communicate any guest special request to the appropriate department(s) and follow up to make certain the request has been fulfilled in accordance with the guest’s wishes.
Promptly action all guest messages and facsimiles.
Communicate any pertinent guest comments, particularly guest complaints, to the Hotel management.
Be fully conversant with regard to all information on the area as a destination, the services available at and through the hotel, any special events taking place in the area.
Have a full working knowledge of all current room rates and packages available at the Hotel.
Book, update, amend and file all reservations accurately and in a timely manner.
Participate in all rostered theoretical and on-the-job training sessions.
Comply with all of the hotel’s operational policies & procedures.
Maintain a clean & safe working environment.
Have a full knowledge of, and practice all of the hotel’s established workplace health and safety guidelines (WH&S).
Adhere to all established cashiering policies and procedures.
Ensure the protection and maintenance of all operating equipment
Complete all assigned opening and closing duties.
Give assistance to the telephonists and back office personnel when required.
Attend all scheduled meetings.

How You Work

Daymaker ethos — no one’s too big for the small things.
Hands-on and non-hierarchical — leads from the front.
Resilient and solutions-focused — stays calm, moves fast.
Growth mindset — learns, shares, and levels up others.

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.
50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
$2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
Seasonal perks at Thredbo.
Rapid career growth across our hotel & entertainment network.
Paid parental leave; community & volunteering opportunities.

Police Check Acknowledgement
Please note that the successful candidate for this position will be required to undergo and satisfactorily pass a criminal record check as part of the recruitment process.

Apply Now
Join Atura Blacktown and become an EVT experience creator, opportunity taker, the ultimate Daymaker.
Join and make a positive impact on our people, communities, and environment every day.
Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don’t wait! We can’t wait to see the places your career will go with EVT.

When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.

Apply Now

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guest service agent jobs in glenwood nsw

Guest Service Agent - Atura Blacktown

Guest Service Agent

Guest Service Agent

Guest Service Agent - Rydges Bankstown

Casual Guest Service Agents & Night Guest Service Agents

Guest Service Agent (GSA)

Reservation Sales Agent (RSA)

Senior Hotel Receptionist

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