Please note - This is an active recruitment campaign and applications are being reviewed and shortlisted for interview as they are received. This means that the advertisement may be withdrawn prior to the end date.
Who is Windermere?
Windermere improves lives by working closely with individuals and families to find solutions for complex situations.
Since 1992 we have operated across Victoria and each year we assist over 20,000 people to live the lives they dream of. We provide support and guidance in the areas of family and parenting, homelessness, disability services, early childhood intervention and education, community strengthening and victims of crime, assault and trauma. Read more about our services here - https://www.windermere.org.au/services/
What are the specifics of the role?
As a skilled leader in the criminal justice system, (over a minimum of 6 years’), you will be experienced in crisis response and trauma-informed practice and policy. You will be managing a large team, with 6 Team Leaders as direct reports and approximately 70 indirect reports. Under the guidance of the Director Services, Growth & Impact, you will play a strategic role in the ongoing development and expansion of Windermere services.
You will work closely with your teams to ensure a high level of consumer focus and enhance the consumer outcomes and will drive and inspire this thinking in your teams. You will have mastery skills in leadership and service delivery, and strong strategic thinking and analysis abilities.
You will be highly resilient and experienced in fostering psychological safety, emotional regulation and structured debriefing to maintain performance in a complex environment.
A significant component of this role is external stakeholder engagement, developing positive relationships with State and Federal Governments and relevant bodies within the sector. Therefore, you will have excellent interpersonal skills, expert at building trust and influencing others.
This is a full time, permanent, hybrid role (work from the office and home), the salary will range from $147,104 to $163,606 plus superannuation, plus salary packaging*.
- As Windermere is a not-for-profit organisation, employees are able to claim everyday living expenses up to $15,900 against their annual Pre-Tax Salary. Use the salary packaging calculator available here - Salary Packaging Calculator | Accesspay - (https://calculator.accesspay.com.au/salary-packaging-calculator)
E.g. Annual Salary - $147,104 Without Salary Packaging, this is the equivalent comparative salary in the job market to $156,600 (including $15,900 Salary Packaging)
If this sounds like the role for you, refer to Key Selection Criteria below.
Why work for Windermere?
We are an organisation with a big heart; we care about our people and strive for continuous improvement; we are committed to a culture of individualised flexibility and support.
In our November 2025 employee survey - 85.4% of our employees would recommend Windermere as a place to work and 85.1% felt we are committed to diversity, equity and inclusion, view the results here - https://link.windermere.org.au/Pulse-Survey-November-20-2025
Staff Benefits and Entitlements
This is where we stand out from the crowd and Windermere offers a wide range of unique benefits such as:
Key Selection Criteria
How to Apply
If this job excites you, then click the “Apply” button to view the detailed Position Description and submit your application. Please also ensure you address the Key Selection Criteria in your application letter.
If you require any specific access adjustments or support within the Windermere recruitment, interview or onboarding process please contact our Recruitment Team via phone +613 8794 1349 or email [email protected]. Please do not email applications, instead click the "Apply" button.
Windermere is committed to creating equitable environments for consumers and employees. We do this by building diverse and inclusive services and workspaces, where all peoples from Aboriginal & Torres Strait Islander, CALD, LGBTIQ+ Communities and those living with disability will know and feel accepted, affirmed, safe and celebrated. Windermere is delivering this through the continued development and implementation of our Welcoming and Inclusion Strategy as we seek to provide a diverse workforce at all levels.
We are proud of our Rainbow Tick accreditation and our Reflect Reconciliation Action Plan which has been endorsed by Reconciliation Australia.
Don't meet the key selection criteria but interested in future roles? Visit our website to sign up to our mailing list and stay up to date with our current vacancies.
