Local Laws Officer
- Join a dynamic, investigations team that supports each other to succeed
- Deliver meaningful outcomes to the community in safety and amenity
- $91,334 - $98,476 per annum (plus Super)
- Tool of trade vehicle provided (non-hybrid position)
Join us in building a professional investigations team and help deliver a responsive, community-focused Local Laws service. In this role, you will contribute to a safe, liveable and well-maintained municipality while providing high-quality regulatory service to residents and stakeholders.
About the role
At City of Boroondara, our Local Laws directly contributes to our purpose of protecting the health, safety, amenity and assets of the municipality. Based within the large and busy department of Civic Services, the team works as part of five field-based teams and many others within the Urban Living Directorate.
You will respond to reported breaches of the Amenity Local Law and the Environment Protection Act, using education, investigation and enforcement to achieve compliance. The role involves managing a varied caseload, gathering evidence, preparing clear records and working within established procedures to resolve matters fairly and effectively.
The position includes investigating issues such as illegally dumped rubbish under the EPA, unsightly properties, overhanging vegetation, illegally advertising and the occupation of Council land, while providing courteous and timely service to community members. From time to time, you will also support the Animal Management team with park patrols, and work with external stakeholders including Victoria Police, the Magistrates’ Court and Council prosecutors.
Hours are allocated over a 16-week roster (42-hours per week) and rotating weekend work is required every 4 weeks with penalty rates that convert into an annualised salary. A fully maintained vehicle is provided as a ‘tool of trade’ to perform necessary duties and commute to and from work. This is a non-hybrid role as our ‘office’ is in the community, every day and our success comes from working together with other officers, as a team!
About you
We are looking for someone who brings sound judgement, a strong customer focus and a collaborative approach. You will be supported to build your knowledge and succeed in the role.
You will have experience delivering customer service in a complex regulatory environment or another fast-paced setting, with the ability to communicate clearly, build rapport and respond professionally in a range of situations under pressure. Experience in areas such as retail, hospitality, community services or other enforcement role can provide a strong foundation for success in this role.
You will be able to investigate issues methodically, collect information accurately and prepare clear notes and reports. Knowledge of compliance, local laws or related legislation will be well regarded, as will the ability to interpret policy and apply it in practical situations. If you are still developing in these areas, a willingness to learn will be equally valued.
Success in this role also requires respectful negotiation skills, sound problem-solving and judgement skills, de-escalating interpersonal situations with members of the community, and the capacity to work across the community each day, including walking for extended periods and assisting with animal handling when required. A qualification in enforcement, local laws, justice or a related field is desirable, but not essential.
Want to know more?
Please refer to the Position description
What sets us apart?
- An investment in your ongoing professional and personal development
- You will be part of a team that makes a real difference. Working at Boroondara means contributing to creating positive change in the world. Join us in a role where your work matters, and you contribute to meaningful outcomes.
- A supportive and friendly workplace culture that values diversity, collaboration and continuous improvement.
- We offer many staff benefits such as flexible working arrangements, study support, wellbeing programs, gym and pool memberships
Employment requirements
- Applicants must have the right to work in Australia.
- Preferred applicants will be required to undergo a National Police Record Check.
- All City of Boroondara employees must be fully vaccinated. Appointment of the successful candidate will be subject to provision of evidence of vaccination status or medical exemption prior to commencement.
How to Apply
Follow these steps, carefully:
- Please submit your application online by Sunday 5 July 2026 11:59pm.
- Ensure you address your cover letter to Natasha Curmi and answer the following questions:
- What about the Local Laws Officer role motivates you?
- Why is this the next logical step in your career?
- All applications must be made via the online portal; no applications direct to the hiring manager will be considered.
- No calls or applications from agencies please.
For any confidential discussion please contact Natasha Curmi, Team Leader Compliance (during business hours) on 0459 854 662.
We understand that this portal may not meet the needs of people who rely on Assistive Technology or have other diverse requirements. If you have any difficulty using our recruitment system, please do not hesitate to contact People Culture and Development on (03) 9278 4401 or [email protected] to allow us to help in any way we can.
Who are we?
The City of Boroondara is a metropolitan council, representing more than 170,000 people in the inner-eastern suburbs of Melbourne. A leader in the local government sector, with a reputation for innovation and excellence, we believe in providing an environment where our staff thrive, both in the work they do and in how they learn and develop as people and professionals.
We like to challenge the norm and we are investing significantly in innovation and technology improvements in order to provide our customers with an even greater experience and engagement. We are putting our customers at the forefront of what we do with our organisation wide initiative, Transforming Boroondara Program.
You will be instrumental in driving this change across the organisation using best practice approaches to successfully support us from the now to our desired future state.
With so much going on it’s a great time to join Boroondara!
#S-DNI
