In-Demand Senior desktop support engineer Jobs in Edinburgh, Sa

Senior Desktop Support Engineer
Brennan IT —Greater Adelaide SA
- Full-time
- Azure
- Customer service
- Microsoft Office
IT Onsite Support Engineer, Level 2 - Concept Data
Lyra Technology Group —Eastwood SA
- Full-time
- Azure
- Management
- Software troubleshooting
Quick Apply
19h
Software Engineer I
Flywire —Greater Adelaide SA
- Full-time
- Hybrid work
- Computer science
- Computer Science
- English
- Employee stock purchase plan
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5d
Senior Electrical Engineer (Water)
WSP —Greater Adelaide SA
- Hybrid work
- Management
- Bachelor's degree
- In-person
- Employee stock purchase plan
- Parental leave

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Senior Desktop Support Engineer

Brennan IT -
Greater Adelaide SA

Apply Now

Job Details

Permanent | Full-time

Qualifications

TCP
Azure
Customer service
Microsoft Office
IT infrastructure
DHCP
ITIL
DNS
IT
VMWare
Communication skills
Help desk

Full Job Description

Brennan. Where true performance thrives.
At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.
It’s a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology.

Why join Brennan
True performance for our customers starts with a true belief in our people.
It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members.

True rewards
In addition to competitive remuneration, Brennan offers extensive benefits, including:

Training and certification bonuses
Culture Awards that recognise excellence
Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors
Vibrant, fun social activities
Discounted hardware and software
An environment that embraces learning and development

The Role
As part of our continued growth, Brennan is seeking a dynamic, energetic and customer-facing Senior Desktop Support Engineer (Managed Services Consultant L1) in Adelaide.

As a key member of the Managed Services team, you will be providing onsite and remote 1st-level support to our Managed Services client in Adelaide. This role requires the candidate to be on-site so they will have to be very flexible with travel across the Adelaide region. The candidate must have their own license and car with a strong willingness to talk to customers face to face. The role requires a reasonable degree of technical skill across a broad range of areas in IT infrastructure and a good understanding of ITIL processes.

Due to the nature of the role, you must be eligible and willing to obatain a NV1 Clearance.

Your day-to-day responsibilities:

Provide L1 support for service delivery teams and resolve technical issues
Provide monthly rotational onsite support at client locations on behalf of service delivery teams and resolve technical issues
Maintain and administer systems, which includes Desktops (Windows OS), Microsoft Office suite, basic printing and Windows server support. Also includes end user support and liaising with 3rd party vendors as needed.
Ensure service quality through technical competence and attention to detail
Assist with network configuration and troubleshooting (switches, routers, VPNs)
Maintain effective communications with your clients

What skills and experience we are looking for:

Minimum of 3 years IT experience
Strong knowledge of Networking fundamentals (TCP/IP, VLANs, routing, switching), Windows Server, Active Directory, DNS, DHCP
Experience with: Microsoft 365 and Azure environments, Virtualisation (VMware / Hyper-V) and Firewalls and network security concepts
Strong troubleshooting and problem-solving skills
Good understanding of ITIL processes and service delivery
Ability to manage multiple priorities and meet SLA targets
Strong communication and customer service skills
Customer-focused with strong attention to detail
Proactive and accountable for outcomes

Note: As part of our hiring process, you will be required to undertake a technical test and a National Criminal History Check.

Brennan is an equal opportunity employer.

Apply Now

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senior desktop support engineer jobs in edinburgh, sa

Senior Desktop Support Engineer

IT Onsite Support Engineer, Level 2 - Concept Data

Software Engineer I

Senior Electrical Engineer (Water)

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