In-Demand clinical support administrator Jobs in east melbourne, vic

Clinical Support Administrator
Clarity Health Care —Fitzroy VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick Apply
9d
Patient Navigator Haematology and Oncology
Monash Health —Clayton VIC
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
5d
Clinical Placement Administrator
Keypath Education —Melbourne VIC
- Part-time
- Remote
- Microsoft Office
- Administrative experience
- Communication skills
12d
Medical Administration Registrar
Cabrini Health —Malvern VIC
- Full-time
- Administrative experience
- In-person
- Commuter assistance
3d
Intake and Assesment Officer
North Western Melbourne Primary Health Network (NWMPHN) —Docklands VIC
- $102,392.16 a year
- Part-time
- Communication skills
- Parental leave
- Employee assistance program
6d
Contracts Administrator
John Holland —Melbourne VIC
- Contract
- Microsoft Excel
- Engineering
- Microsoft Office
- Parental leave
Theatre Bookings Clerk
Ramsay Health Care —Parkville VIC
- Customer service
- Microsoft Office
- Administrative experience
- Referral program
Quick Apply
11d
Purchasing Administrator
Western Health —Melbourne VIC
- $65,000 - $75,000 a year
- Full-time
- Microsoft Office
- Education
- Communication skills
5d
Office Administrator
BioNTech AG —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Patient Services Administrator - IVF
City Fertility —Notting Hill VIC
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
10d
Finance Systems Administrator
Peter MacCallum Cancer Centre —Melbourne VIC
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- EMR systems
- Annual leave
6d
Adoption Specialist
Solventum —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Pulmonary Hypertension Fellow
Austin Health —Heidelberg VIC
- $119,876 - $158,878 a year
- Part-time
- Communication skills
- Health insurance
Sr. CRA (Level II)
Thermo Fisher Scientific —Melbourne VIC
- Full-time
- Laboratory
- Microsoft Excel
- Patient monitoring
- Parental leave
- Employee assistance program
Medical Secretary
Ramsay Health Care —Melbourne VIC
- Full-time
- Microsoft Office
- Administrative experience
- Medical terminology
- Employee assistance program
Quick Apply
9d
CT/Xray Radiographer
Imaging Associates —Keilor East VIC
- Full-time
- Communication skills
Administrative Officer - Statements
Royal Australian and New Zealand College of Obstetricians and Gynaecologists —Melbourne VIC
- Contract
- Microsoft Word
- Microsoft Excel
- Writing skills
- Health insurance
- Work from home
Quick Apply
Cloud Platform Engineer - Systems Administrator
Leidos —Scoresby VIC
- Full-time
- Management
- AWS
- Communication skills
- Annual leave
9d
Site Reliability Engineering and Platform Lead
Leidos —Scoresby VIC
- Full-time
- Leadership
- Annual leave
9d

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Clinical Support Administrator

Clarity Health Care -
Fitzroy VIC

Quick Apply

Job Details

Full-time
9 days ago

Benefits

Employee assistance program

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Medical scheduling
Administrative experience
Working with Children Check
Communication skills

Full Job Description

About Clarity Health Care

Clarity Health Care is an accredited mental health service providing multidisciplinary, evidence-based care to individuals experiencing mental health concerns or diagnosed mental illness.

Our team includes psychiatrists, psychologists, social workers, occupational therapists, and registered nurses who work collaboratively under recovery-oriented and bio-psycho-social models of care.

Care is delivered through clinic appointments, telehealth, outreach, and structured group programs. Collaboration, continuity of care, and evidence-based practice are central to Clarity’s model, ensuring every client receives safe, person-centred, and effective treatment.

You can learn all about our work by visiting our website.

Role overview

The Clinic Support Outbound team plays a critical role in maintaining the efficiency and responsiveness of our busy mental health clinic through proactive communication and administration support. This role ensures referrals are actioned promptly, follow up tasks are completed, and client engagement remains consistent throughout the client journey.

The Outbound team supports clinicians, partnerships, and internal workflows through proactive administration processes that help ensure timely access to care and efficient clinic operations. This role requires an understanding of mental health presentations and a compassionate approach when supporting clients, families, clinicians, and service providers

Key Responsibilities

Deliver exceptional client service and act as the first point of contact for clients and referrals.
Manage referral intake, client bookings, appointment scheduling, and clinician allocation.
Support clients throughout their care journey with professional, empathetic communication.
Provide administrative support for clinical programs, including data entry, billing, reporting, Medicare processing, and payment follow-up.
Maintain accurate client records and referral information across clinical systems.
Manage clinician diaries, cancellations, waitlists, and rescheduling to optimise occupancy and service delivery.
Support daily clinic operations, including reception, scheduling, payments, meetings, and general administration.
Collaborate effectively with clinicians, team members, and external stakeholders across multiple locations.
Ensure compliance with privacy, confidentiality, safety, and organisational policies.
Contribute to a positive team culture through strong organisation, accountability, and attention to detail.

About you

Minimum 3+ years experience in a customer service or administration role
Strong verbal and written communication skills with a friendly, empathetic, and professional approach
Ability to work effectively in a fast-paced clinic environment while managing multiple tasks and competing priorities
High level of attention to detail and organisation
Confidence in handling challenging conversations
Strong administration and problem-solving skills
Ability to work both independently and collaboratively within a team across locations
Willingness to learn, ask questions, and seek support when needed
Experience using different computer systems – Microsoft 365, Word, Excel, Powerpoint, Teams, knowledge of Halaxy is an advantage
You will hold a current Working With Children Check and Police Check (or be willing to obtain both prior to commencement).

What We Offer:

A value driven organisation, where our team have chosen our values: integrity and honesty; inclusive and person centred; continuous learning; accountability; respect
We are deeply passionate about a supportive work environment and looking after your mental wellbeing, which include Employee Assistance Program, Workplace wellness initiatives One on one wellbeing support as part of supervision
A workplace that is fun and exciting to be a part of, working with a team that doesn’t take ourselves too seriously, and think we have a sense of humour, bi-monthly group social events
We value diversity, equity, and inclusion at Clarity Health Care. We aim to continue building a team with a variety of backgrounds, identities, and life experiences
Career development opportunities as part of our growing and diversified business.

If this role sounds like you and you're passionate about delivering exceptional client experiences in a fast-paced, supportive healthcare environment, we'd love to hear from you.

Quick Apply

Refine Your Search

clinical support administrator jobs in east melbourne, vic

Clinical Support Administrator

Patient Navigator Haematology and Oncology

Clinical Placement Administrator

Medical Administration Registrar

Intake and Assesment Officer

Contracts Administrator

Theatre Bookings Clerk

Purchasing Administrator

Office Administrator

Patient Services Administrator - IVF

Finance Systems Administrator

Adoption Specialist

Pulmonary Hypertension Fellow

Sr. CRA (Level II)

Medical Secretary

CT/Xray Radiographer

Administrative Officer - Statements

Cloud Platform Engineer - Systems Administrator

Site Reliability Engineering and Platform Lead

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