In-Demand client service officer Jobs in coffs harbour, nsw

Client Service Officer
Mission Australia —Coffs Harbour NSW
- $78,270 a year
- Full-time
- Customer service
- Administrative experience
Medical Laboratory Technician - Anatomical Pathology
NSW Health —Coffs Harbour NSW
- $68,594.99 - $98,799.60 a year
- Full-time
- Laboratory
- Laboratory experience
- Analysis skills
- Annual leave
- Employee assistance program
7d
Project Manager
Lipman —Coffs Harbour NSW
- Full-time
- Management
- Bachelor's degree
- Team management
- Work from home
- Parental leave

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Client Service Officer

Mission Australia -
Coffs Harbour NSW

Apply Now

Job Details

Full-time
$78,270 a year

Benefits

Salary packaging

Qualifications

Customer service
Administrative experience

Full Job Description

Max Term Full Time|35 hours per week
Location: Coffs Harbour, NSW
Salary: $78, 270 + Super + Salary Packaging
Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Your opportunity

This is an opportunity to work within a purpose-driven organisation committed to supporting vulnerable members of the community through integrated housing and support services.

This is an opportunity to make a meaningful difference by supporting people through daily living activities, case management, community engagement, and transition planning in a safe and supportive environment.

This vital role will be supporting people experiencing homelessness by delivering high quality customer service, assisting with housing allocations, responding to enquiries and liaising with both internal and external teams

Max term contract ends on 1st June 2027.

Your key responsibilities will be to:

Deliver high quality customer service either face to face or over the phone
Assist clients with housing applications and assessments
Maintain accurate records, reports and client documentation
Assist with housing allocations and application processes
Liaise with internal teams and external support agencies
Respond to enquiries professionally, sensitively and effectively
Contribute to effective operation and continuous improvement of the services
Build positive and sustainable relationships with clients, colleagues and internal and external stakeholders

Requirements for success

Experience working in the social service, community or housing sector
Experience in customer service and working with complex clients
Knowledge of housing pathways or crisis accommodation
Highly organised with strong administrative skills and attention to details
Ability to communicate effectively with people from diverse social background
Resilience and ability to work with complex environments

Before starting work with us, you will need to undertake a national police history check, qualifications, referee checks and WWCC.

Your benefits

Rewarding Work- every day you know you’re making a real difference
Not-for-profit salary packaging, reducing your tax
Free external, confidential counselling
Volunteering opportunities

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected]

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

Apply Now

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client service officer jobs in coffs harbour, nsw

Client Service Officer

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