In-Demand senior software engineer, network security, ggi security Jobs in chatswood nsw

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National Patrols Centre Response Operator

Certis Group -
Macquarie Park NSW

Apply Now

Job Details

Benefits

Employee assistance program
Employee discount
Opportunities for advancement

Qualifications

Incident response
First Aid Certification
Security
Security Licence
LMS

Full Job Description

At Certis Australia, we deliver innovative and integrated security solutions to create safer environments. With expertise in healthcare security, we work closely with our clients to ensure the protection of people and property.

Our commitment is to a Safer, Smarter and Better workplace that ensures every employee is supported, respected, and empowered.

Step into a critical, fast‑paced security operations role where your decisions directly protect clients, assets, and frontline officers across Australia.

Job Impact

As a National Patrols Response & Alarm Monitoring Operator, you will be at the heart of Certis’ protective services network. You’ll monitor live alarm systems, assess security incidents in real time, and coordinate rapid, compliant responses with patrol officers and emergency services.

This role suits someone who thrives under pressure, has sharp judgement, and takes pride in being the calm, decisive link between detection and response. If you enjoy dynamic work, problem‑solving, and knowing your actions genuinely make a difference — this is a role where your impact is immediate and real.

As part of the National Protective Services Division, you will operate in a high‑trust control room environment, ensuring all alarm responses and security incidents are handled professionally, safely and in line with Australian Standards.

You will work collaboratively with field officers, clients and internal stakeholders while maintaining strict compliance, accuracy and confidentiality.

What You’ll Be Doing

Monitoring alarms, alerts and live CCTV across multiple customer security systems
Assessing incidents and determining appropriate response actions
Dispatching patrol officers and coordinating alarm responses in line with established protocols
Prioritising critical events and escalating incidents where required
Liaising with emergency services when necessary
Managing and documenting incidents with accuracy and attention to detail
Preparing clear, timely and compliant incident and briefing reports
Maintaining accurate system records and comprehensive event notes
Supporting continuous improvement through training, drills and system development
Upholding Certis’ high standards of quality, compliance and confidentiality

About You

You remain calm and decisive in high‑pressure situations
You have a strong risk‑assessment mindset and excellent attention to detail
You communicate clearly and professionally, both written and verbal
You can work independently while contributing positively to a team environment
You are organised, reliable, and confident managing competing priorities
You take accountability seriously and understand the importance of compliance

Key Requirements

Mandatory

Current & valid NSW Unarmed or Monitoring Centre Operator Security Licence
Current First Aid Certificate

Desirable

Experience in alarm monitoring or security operations
Familiarity with electronic security monitoring systems
Knowledge of mobile patrol or response operations
Understanding of Australian security standards and legislation

What’s In It for You?

A stable, long‑term career with a nationally respected security provider
Work in a central, high‑impact role supporting frontline security operations
Ongoing training and development across advanced security platforms
Opportunities for growth within Certis’ broader security and protective services network
A role where precision, professionalism and accountability are genuinely valued
Employee Assistance Program (EAP) and wellbeing initiatives

Benefits & Culture

Friendly, inclusive and professional team environment
Strong emphasis on learning, development and internal progression
Access to a national employee discount program (400+ retailers Australia‑wide)
Wellbeing support covering mental, physical and financial health
EAP available to employees and their immediate family members
A culture that values diversity, respect and teamwork
Access to a state‑of‑the‑art Learning Management System (LMS)

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd

NSW 400674602
ACT 17501220
QLD 41315
WA SA48240
NT 345
SA ISL 178143
TAS 3020

Certis Security Australia Pty Ltd

NSW 405149073
ACT 17501742
QLD 3158254
WA SA 72311
SA ISL 235794
VIC Z05 798 61S
VIC Z05 798 40S
NT 1093
TAS 458596293

Video

Apply Now

Refine Your Search

senior software engineer, network security, ggi security jobs in chatswood nsw

National Patrols Centre Response Operator

Senior Software Engineer, Network Security, GGI Security

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I want to receive the latest job alert for senior software engineer, network security, ggi security in chatswood nsw

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