In-Demand Call centre no Jobs in Charlestown, Nsw

Customer Service Representative (Inbound Contact Centre)
My NRMA —Newcastle NSW
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick Apply
Trainee Educator
Little Zaks —Newcastle NSW
- Full-time
- Childcare
- Management
- No experience needed
Quick Apply
General Hand (Lawn and Garden Maintenance)
Aruma —Lambton NSW
- Monday to Friday
- Maintenance
- Organisational skills
- Communication skills
- Employee assistance program
9d
Field Research Officer - NSW - Newcastle
Roy Morgan —Newcastle NSW
- $37.43 - $40.30 an hour
- Weekend availability
- English
10d
Security Officer - Targeted
Hunter New England Local Health District —Newcastle NSW
- $33.13 - $82.82 an hour
- Overtime
- First Aid Certification
- Communication skills
- Annual leave
- Parental leave
8d
Santa Photo Set Team Leaders - Newcastle
Scene to Believe - Australia —Newcastle NSW
- POS
- Communication skills
Quick Apply
3d
VR General Practitioner (GP) - Kurri Kurri, NSW
ForHealth —Kurri Kurri NSW
- Choose your own hours
- Relocation assistance
Staff Specialist in Obstetrics and Gynaecology - John Hunter Hospital
Hunter New England Local Health District —Newcastle NSW
- $186,241 - $229,825 a year
- Full-time
- Teaching
- Employee assistance program
Clinical Nurse Consultant Grade 3- District Lead Sexual Assault & Domestic & Family Violence
Hunter New England Local Health District —Newcastle NSW
- $158,236.73 - $161,174.38 a year
- Full-time
- Education
- Leadership
- Nursing
- Annual leave
- Parental leave
3d
Staff Specialist in Paediatric Palliative Medicine, John Hunter Children's Hospital
Hunter New England Local Health District —Newcastle NSW
- $186,241 - $229,825 a year
- Full-time
- Paediatrics
- Leadership
- Communication skills
- Employee assistance program

Related jobs to explore

Based on your search for call centre no

Retail Assistant - Hamilton (NSW)
ALDI Stores —Hamilton NSW
Keeping the store tidy, organised and looking great. Keeping shelves stocked with products so that our customers can find all their favourites.
$31.27 an hour
Quick Apply
Retail Assistant - Newcastle
ALDI Stores —Cooks Hill NSW
Keeping the store tidy, organised and looking great. Keeping shelves stocked with products so that our customers can find all their favourites.
$31.27 an hour
Quick Apply

I want to receive the latest job alert for call centre no in charlestown, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call centre no jobs near charlestown, nsw

Family Violence Intake jobs in Melbourne Vic

Team Leader Family Violence jobs in Melbourne Vic

Domestic Violence Advocate jobs in Redfern Nsw

Domestic Assistant jobs in Boambee Nsw

Domestic Violence Advocate jobs in Lake Macquarie Nsw

General Hand jobs in Sydney Nsw

General Hand jobs in Williamstown North Vic

Station Hand, Jackaroo No Experience jobs in Queensland

Casual Work, Cash In Hand jobs in Wollongong Nsw

General Hand jobs in Adelaide Sa

General Hand jobs in Sunnybank Qld

General Manager jobs in Perth Wa

Customer Service Representative jobs in Greater Adelaide Sa

Equipment Sales Representative jobs in Melbourne Vic

Service Tech jobs in Taylors Hill Vic

Customer Service Representative jobs in Colo Vale Nsw

Customer Service Representative jobs in Haberfield Nsw

Customer Service Representative jobs in Rosewood Qld

Service Desk jobs in Armadale Wa

Paediatric Specialist jobs in Armidale Nsw

Customer Service Representative (Inbound Contact Centre)

My NRMA -
Newcastle NSW

Quick Apply

Job Details

Full-time

Benefits

Annual leave

Qualifications

Customer service
Communication skills

Full Job Description

Company Description

We're one of Australia's most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle charging networks, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruising.

That's why a career with us means creating the future you want, while helping the NRMA Group to keep moving Australia forward. Together, we can make a difference.

Job Description

Start date 24th August 2026 | Full-time Permanent role, Shift work: 5am-midnight Monday to Sunday | Hybrid (Gosford or Sydney Olympic Park and Working from Home)

As an Inbound Customer Service Representative, you’ll be the first point of contact for roadside assistance calls - helping people feel safe, supported, and back on the road quickly. Become the reassuring voice our members rely on. Build meaningful skills, grow your career, and make a real impact every day!

Qualifications

The important details!

Start Date: 24th August 2026
Hours: Full time Permanent position (35 hours per week)
Roster: Full commitment to a 3-week rotational roster between the hours of 5am midday-12am midnight, Monday to Sunday (including public holidays). Please note the rosters and/or hours are not negotiable.
Hybrid working: Working from home with collaboration & engagement days each month within our offices at either Sydney Olympic Park or Gosford. Training will be hybrid for 5 weeks with one day at the Sydney Olympic Park office and the rest from home. Must live within 100km from Sydney Olympic Park or central Gosford to fulfil these regular requirements (no further than Newcastle or Wollongong).
Holiday/Leave Requests: Please note unfortunately we are unlikely able to support any leave requests between mid-November until end of Feb 2027, due to peak period.

What You’ll Do

Customer Empathy: Handle inbound roadside assistance calls calmly, professionally, and accurately.
Clear Communication: Reassure members and provide concise guidance in line with quality standards.
Data Integrity: Maintain accurate records and handle member information confidentially.
Critical Thinking: Assess member needs and coordinate the appropriate service efficiently.
Collaboration: Work with internal teams to deliver timely outcomes.
Systems Proficiency: Navigate multiple systems while following processes and procedures.
Problem Solving: Use sound judgement under pressure to deliver positive member experiences.

What You’ll Bring

Customer Service Experience and Passion: Proven experience working in customer service and a passion to help people. Previous contact centre experience is welcomed but not essential – we will provide you training!
Resilience & Composure: Perform effectively in fast‑paced, high‑volume environments while remaining calm under pressure.
Emotional Resilience: Maintain focus through challenges, quickly recovering with a positive, can‑do attitude.
Adaptability: Embrace change and confidently adopt new systems, processes, and responsibilities.
Empathy & Member Focus: Deliver empathetic, solutions‑driven support so every member feels heard and supported.
Communication & Professionalism: Apply strong listening and communication skills with discretion and professionalism.
Technical Confidence & Accuracy: Navigate multiple systems efficiently with strong attention to detail.
Self‑Motivation: Work independently and proactively within a remote team environment.
Team Connection: Value teamwork and actively build strong relationships both virtually and in person.

Why You’ll Love This Role

Great pay + shift loadings for early, late, weekend and public holiday shifts
5 weeks annual leave + a “Me Day” after your first year of service
Eligibility for KPI bonuses (after passing training and eligible 1st full quarter after passing induction training)
Huge discounts on travel, holidays, groceries, movies, fitness, insurance & more
Career pathways across NRMA - many leaders started here
Hybrid working: Working from home with collaboration & engagement days each month within our offices at either Olympic Park or Gosford

Ready to Keep Australia Moving?

Apply today! You’ll complete a few screening questions and an online assessment as the first step. If your application is shortlisted further to this, you will receive access to a link to a recorded information session and further interview processes.

If you require any adjustments during the recruitment process, please contact our Talent Acquisition Specialist as part of the information session.

All successful applicants will be subject to full ongoing Australian work rights and required to complete satisfactory pre-employment checks.

We’re for inclusion, diversity and representing the members, guests, customers and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.

Quick Apply

Refine Your Search

call centre no jobs in charlestown, nsw

Customer Service Representative (Inbound Contact Centre)

Trainee Educator

General Hand (Lawn and Garden Maintenance)

Field Research Officer - NSW - Newcastle

Security Officer - Targeted

Santa Photo Set Team Leaders - Newcastle

VR General Practitioner (GP) - Kurri Kurri, NSW

Staff Specialist in Obstetrics and Gynaecology - John Hunter Hospital

Clinical Nurse Consultant Grade 3- District Lead Sexual Assault & Domestic & Family Violence

Staff Specialist in Paediatric Palliative Medicine, John Hunter Children's Hospital

Related jobs to explore

I want to receive the latest job alert for call centre no in charlestown, nsw

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected