In-Demand customer operations manager (voice team) Jobs in chadstone, vic

Assistant Manager, Pre-employment Security Screening
Department of Justice and Community Safety —Melbourne City Centre VIC
- $116,413 - $140,849 a year
- Full-time
- Customer service
- Administrative experience
- Working with children
9d
Senior Customer Service Officer
Safe Transport Victoria —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
13d
Sales and Operations Support
Compnow —Notting Hill VIC
- Full-time
- Organisational skills
- Communication skills
- Employee discount
Quick Apply
13d
HOKA Chadstone | Store Manager
HOKA —Malvern East VIC
- Full-time
- Merchandising
Quick Apply
National Contracts Implementation Manager
REXEL —Moorabbin VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
Quick Apply
6d
Complaints Governance & Initiatives Manager
Insurance Australia Group —Melbourne VIC
- Full-time
- Financial services
- Communication skills
- Health insurance
- Annual leave
7d
Logistics Specialist L3, MEL Logistics
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
Logistics Specialist , MEL Logistics
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
Administration
Government schools —Melbourne Eastern Suburbs VIC
- Full-time
- Office
- Administrative experience
- Senior Secondary Certificate of Education
7d
Customer Experience Manager - Mid Market
Axsys —Melbourne VIC
- Analysis skills
- AI
- Leadership
- Parental leave
3d
State Distribution Manager - VIC, SA & TAS
Bunnings —Dandenong VIC
- Full-time
- Leadership
- Café
- Parental leave
Onboarding Success Manager
Henry Schein One —South Yarra VIC
- Hybrid work
- PMP
- Sales
- Microsoft Office
Security Officer - Gatehouse
Certis Group —Port Melbourne VIC
- Night shift
- Customer service
- First Aid Certification
- Communication skills
- Employee assistance program
- Employee discount
Marketing Manager
Valeo Construction Group —South Melbourne VIC
- $125,000 a year
- Contract
- Construction
- Communication skills
- Marketing
Quick Apply
9d
Customer Experience Manager - Mid Market
MYOB —Melbourne VIC
- Hybrid work
- Analysis skills
- AI
- Leadership
- Parental leave
3d
Digital Marketing Specialist - Supre Global Support Centre
Cotton On —Chadstone VIC
- Full-time
- Leadership
8d
Client Services Manager
ACS Property Services —South Melbourne VIC
- $70,000 - $85,000 a year
- Full-time
- CRM software
- Microsoft Office
- In-person
7d
Delivery Lead
Ippon Technologies —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Computer Science
- PMP
Quick Apply
Customer Experience Specialist (Voice Team)
Amber Electric —Melbourne VIC
- $38 an hour
- Hybrid work
- Sales
- Microsoft Office
- AI
- Employee assistance program
Quick Apply
Data Centre Logistics Manager, MEL Cluster
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Management
- AWS
- Leadership

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customer operations manager (voice team) jobs near chadstone, vic

Assistant Manager, Pre-employment Security Screening

Department of Justice and Community Safety -
Melbourne City Centre VIC

Apply Now

Job Details

Full-time
$116,413 - $140,849 a year
9 days ago

Qualifications

Customer service
Administrative experience
Working with children
Driver Licence

Full Job Description

Lead a team of security and safety staff and oversee the efficient, accurate and effective delivery of security screening administration
Ongoing role within the Recruitment Services branch
VPS5 salary: $116,413 to $140,849 plus superannuation

About Us:

The Recruitment Services branch within People, Safety and Culture provides expert advice and support to the department on all recruitment related matters, including attraction, selection, redeployment and other recruitment and retention practices.

Working within the department's vision for a justice and community safety system that works together to build a safer, fairer and stronger Victoria, Recruitment Services delivers consultative, progressive, innovative, fair and ethical recruitment solutions.

About the Role:

The Assistant Manager, Pre-employment Security Screening is responsible for leadership, direction, to provide authoritative advice, administrative and customer service support to hiring managers, candidates and other stakeholders on a wide range of pre-employment screening related matters.

Some of your other duties will include:

Leading and motivating the Security & Safety Team to deliver accurate and efficient preemployment screening processes in a high output environment.
Coordinating and supporting the operation of the Declaration of Misconduct Consideration Panel, ensuring independence from hiring panels and adherence to policy.
Assisting in the review of misconduct declarations arising from pre-employment screening checks.
Ensuring the department's legislative, industrial environment and policy position as it relates to Safety and Security processes is at the forefront of delivery and advice.

About You:

To be successful in this role, you will be able to demonstrate:

Experience leading an administrative support or customer service team, ideally within a large or complex organisation, and in working with sensitive and confidential information.
The ability to work in a time sensitive, fast-paced and dynamic environment with high volume processing activity.
Expert subject matter knowledge in probity checks and or pre-employment screening and experience in coordinating pre employment screening review, assessments and approvals.
Ability to prepare regular and ad-hoc qualitative and quantitative reports on team and departmental activity to inform strategy.

How to Apply:

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

Apply Now

Refine Your Search

customer operations manager (voice team) jobs in chadstone, vic

Assistant Manager, Pre-employment Security Screening

Senior Customer Service Officer

Sales and Operations Support

HOKA Chadstone | Store Manager

National Contracts Implementation Manager

Complaints Governance & Initiatives Manager

Logistics Specialist L3, MEL Logistics

Logistics Specialist , MEL Logistics

Administration

Customer Experience Manager - Mid Market

State Distribution Manager - VIC, SA & TAS

Onboarding Success Manager

Security Officer - Gatehouse

Marketing Manager

Customer Experience Manager - Mid Market

Digital Marketing Specialist - Supre Global Support Centre

Client Services Manager

Delivery Lead

Customer Experience Specialist (Voice Team)

Data Centre Logistics Manager, MEL Cluster

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