JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this opportunity involves:
As the Account Administrative Assistant supporting JLL's global property services contract with the Australian Department of Foreign Affairs and Trade, you'll play a vital role in ensuring smooth operations across one of the most complex and geographically diverse property portfolios in Australia. Based in Canberra with our account leadership team, you'll coordinate essential contract management and governance functions while providing high-level administrative support to senior executives. Your work will directly contribute to successful service delivery across DFAT's 100+ diplomatic missions spanning approximately 90 countries, encompassing over 1,200 properties including embassies, chanceries, offices, and residences. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and this role offers the opportunity to be part of a collaborative, purpose-driven team managing a portfolio of significant national importance. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, empowering you to thrive in a role that combines administrative excellence with meaningful global impact.
This role is based in Canberra.
An Overview of the role:
Assist the Global Compliance Manager with technology administration, security coordination, and system access management to ensure seamless operations across the account.
Support the Contract Manager in meeting all contractual obligations, governance requirements, and performance standards, helping maintain JLL's reputation for excellence.
Provide executive-level administrative support to account leadership, including coordinating complex meeting schedules, organizing travel arrangements, and managing communications.
Draft meeting agendas, prepare comprehensive minutes, and follow up on action items to keep projects and initiatives moving forward effectively.
Maintain accurate records and documentation systems, ensuring information is organized, accessible, and compliant with both JLL and client requirements.
Coordinate team administration functions such as passport management, processing security clearance applications, and monitoring completion of mandatory training programs.
Handle sensitive and confidential information relating to diplomatic properties and operations with the highest level of discretion and professionalism.
Build and maintain positive relationships with team members across the globe and DFAT stakeholders, supporting what sets JLL apart — our culture of collaboration, locally and across the globe.
Sounds like you? This is what we are looking for:
Ability to obtain and maintain Australian government security clearance at NV1 level or higher.
Proven experience in an executive support, administration, or coordination role with demonstrated ability to manage multiple priorities.
Excellent organizational and time management skills with strong attention to detail.
Strong written and verbal communication skills with ability to draft professional correspondence.
High level of proficiency with Microsoft Office Suite (Word, Outlook, PowerPoint, Excel).
Demonstrated ability to handle confidential information with discretion and maintain professional integrity.
Capacity to work both independently and collaboratively as part of a team.
Existing Australian government security clearance at NV1 level or higher (preferred).
Previous experience in commercial property sector, facilities management, or Australian Public Service environment (preferred).
Experience supporting geographically dispersed teams or working in a global organization (preferred).
Understanding of contract management, governance frameworks, or compliance processes (preferred).
Benefits:
Great employee discounts off fitness, wellbeing & other renowned bands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ503106
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
