In-Demand technical service desk Jobs in canberra, act

Technical Service Desk
Unisys —Canberra ACT
- Customer service
Help Desk Engineer
Leidos —Canberra ACT
- Full-time
- Management
- Computer Science
- Annual leave
End User Support Technician (Field Desktop)
Kinetic IT —Canberra ACT
- Full-time
- Azure
- Customer service
- Microsoft Office
- Employee assistance program
2d
Technical IT Asset Management
Unisys —Canberra ACT
- Full-time
- Customer service
- Communication skills
- Time management
Expression of Interest - Service Desk Analyst
Fujitsu —Canberra ACT
- Customer service
- No experience needed
- Communication skills
Network Technical Specialist
Telstra —Canberra ACT
- Full-time
- Engineering
- Bachelor's degree
9d
Managed Service Desk Engineer
ASI Solutions —Belconnen ACT
- Full-time
- Hybrid work
- Azure
- Communication skills
- Parental leave
Quick Apply
ITSM Specialist
NTT DATA —Canberra ACT
- Full-time
- Microsoft Excel
- Communication skills
3d
Lead Technical Field Engineer
Unisys —Canberra ACT
- Full-time
- Customer service
- Communication skills
Network Technical Specialist
Telstra Business Technology Centre Perth South —Canberra ACT
- Full-time
- Engineering
- Bachelor's degree
9d
Endpoint Security Analyst
Accenture —Canberra ACT
- Full-time
- Analysis skills
- On-the-job training
- Parental leave
Senior Technical Field Engineer
Unisys —Canberra ACT
- Full-time
- Maintenance
- Associate degree
Software Support Analyst
Leidos —Canberra ACT
- Full-time
- Azure
- Management
- AWS
- Annual leave
Senior Network Integration Engineer
NTT Ltd —Canberra ACT
- Full-time
- Hybrid work
- Management
- Administrative experience
- Bachelor's degree
Senior Network Integration Engineer
NTT DATA —Canberra ACT
- Full-time
- Hybrid work
- Management
- Administrative experience
- Bachelor's degree
Director, Procurement Data and Business Systems | Full-time Temporary with a Possibility of Permanency
Chief Minister, Treasury and Economic Development —Canberra ACT
- $149,172 - $167,151 a year
- Temporary
- Microsoft Excel
- Data analysis skills
- Microsoft Office
10d
Business Analyst
Unisys —Canberra ACT
- Writing skills
- Analysis skills
- Software development
1d
Client Architect
Unisys —Canberra ACT
- Full-time
- Azure
- SharePoint
- AI
9d
Senior Facilities Manager
JLL —Canberra ACT
- Full-time
- Budgeting
- Communication skills
Director, Digital Architecture | Full-time Temporary
Justice and Community Safety —Canberra ACT
- $149,172 - $167,151 a year
- Temporary
- Hybrid work
- Azure
- Management
1d

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technical service desk jobs near canberra, act

Technical Service Desk

Unisys -
Canberra ACT

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Job Details

Benefits

Opportunities for promotion

Qualifications

Customer service

Full Job Description

What success looks like in this role:

Unisys is one of Canberra’s leading Service Desk providers, supporting a range of Federal Government clients. We have multiple openings in a new team for proactive, enthusiastic, and technically savvy level 1 support agents. Unisys offers industry best practice training, a collaborative work environment and opportunities for career progression that can kick-start your career in Information Technology.

What success looks like in this role:

Provide 1st Level IT Support.
Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.
Accurately document calls and incidents.
Manage time and workload to meet predetermined service levels.
Maintain data accuracy in our contact management system.
Assign incidents and requests to the correct support group.
Act as a single point of contact on incidents and problems logged.
Perform appropriate diagnostics to initiate problem management workflow process.
Provide clients with a reference number for their incident/request.
Understand various media sources that interface with the Service Desk.
Support multiple clients through customer service professionalism and insight.
Ability to comprehend and uphold Unisys Policies and Procedures (including time reporting, attendance, etc).

#LI-PB2

You will be successful in this role if you have:

Must be an Australian Citizen.
NV1 Security Clearance required.
Applicants with customer service experience preferred.
Education, training, and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology is desirable.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here .

Apply Now

Refine Your Search

technical service desk jobs in canberra, act

Technical Service Desk

Help Desk Engineer

End User Support Technician (Field Desktop)

Technical IT Asset Management

Expression of Interest - Service Desk Analyst

Network Technical Specialist

Managed Service Desk Engineer

ITSM Specialist

Lead Technical Field Engineer

Network Technical Specialist

Endpoint Security Analyst

Senior Technical Field Engineer

Software Support Analyst

Senior Network Integration Engineer

Senior Network Integration Engineer

Director, Procurement Data and Business Systems | Full-time Temporary with a Possibility of Permanency

Business Analyst

Client Architect

Senior Facilities Manager

Director, Digital Architecture | Full-time Temporary

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