In-Demand Senior client executive Jobs in Canberra, Act

Senior Client Delivery Executive
Unisys —Canberra ACT
- Communication skills
Senior Client Executive
NetApp —Canberra ACT
- Full-time
- Hybrid work
- Azure
- Business development
- Analysis skills
- Annual leave
- Employee assistance program
Client Delivery Executive
Unisys —Canberra ACT
- Communication skills
Governance and Communications Manager
JLL —Canberra ACT
- Microsoft Office
- No degree
- Business Administration
- Health insurance
- Parental leave
Governance and Communications Manager
DAG-Jones Lang LaSalle (ACT) Pty Ltd —Canberra ACT
- Full-time
- Microsoft Office
- No degree
- Business Administration
- Health insurance
- Parental leave
Quick Apply
Senior Executive | Agribusiness Transaction Services
Colliers —Canberra ACT
- Full-time
- In-person
- Communication skills
Quick Apply
Senior Legal Officer, Trade & Investment Law Disputes & Advisory - Executive Level 1
Australian Government —Canberra ACT
- $123,193 - $149,893 a year
- Hybrid work
5d
People & Culture Business Partner
Australia Red Cross —Canberra ACT
- Full-time
- Hybrid work
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance program
12d
Manager - Technology Advisory
KPMG —Canberra ACT
- Full-time
- AI
- Communication skills
- Parental leave
Project Manager
Downer Group —Canberra ACT
Executive Partner, ANZ
Gartner —Canberra ACT
- Full-time
- Hybrid work
- Sales
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Senior Leader – S/4HANA Order to Cash implementation
Accenture —Canberra ACT
- Full-time
- Leadership
- Communication skills
- On-the-job training
- Parental leave
Program Manager
Unisys —Canberra ACT
- Full-time
- Management
- Master's degree
- Education
Sales Specialist - Client Solutions Group
Dell Technologies —Canberra ACT
- Full-time
- Hybrid work
- Sales
- AI
- Leadership
ACT Policing - Statistician, Performance Statistics
Australian Federal Police (AFP) —Canberra ACT
- $111,861 - $123,420 a year
- Hybrid work
- Annual leave
- Parental leave
3d
Client CTO
Unisys —Canberra ACT
- Full-time
- Azure
- AWS
- Leadership
Manager - Technology Advisory
KPMG Australia —Canberra ACT
- Full-time
- AI
- Communication skills
- Parental leave
Quick Apply
Project Coordinator
Leidos —Canberra ACT
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Senior Project Manager
Objective —Canberra ACT
- Full-time
- Microsoft Excel
- AI
- SDLC
Senior Analyst | Infrastructure Advisory | Capital Projects
Deloitte —Canberra ACT
- Business development
- Communication skills
- Parental leave

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Senior Client Delivery Executive

Unisys -
Canberra ACT

Apply Now

Job Details

Qualifications

IT service management
Communication skills

Full Job Description

What success looks like in this role:

Client Delivery Executive – Government

Location: Canberra – Client Site

Role Summary

The Client Delivery Executive is responsible for the day‑to‑day delivery, governance, and financial performance of managed services for a government client, with a primary focus on Service Desk operations . Working closely with the Client Executive, delivery teams, and service line leadership, this role ensures services are delivered in line with contractual commitments, service levels, governance requirements, and financial targets.

The role combines operational leadership, account governance, and P&L discipline , with clear accountability for Service Desk performance, margin protection, and continuous improvement.

Key Responsibilities

Service Delivery Ownership
Manage day‑to‑day service delivery across the account, acting as the primary operational contact for the client and internal teams.
Service Desk Leadership & Oversight
Provide direct oversight of Service Desk performance, working closely with the Service Desk Lead to manage SLAs, incident and request trends, backlog health, workforce effectiveness, and customer satisfaction.
Account Governance & Controls
Support account‑level governance forums, ensuring service performance, risks, issues, and actions are tracked, reported, and managed in line with contractual and internal governance requirements.
Delivery & Service Line Coordination
Coordinate with delivery managers and service line leads to ensure services are executed consistently, responsibilities are clear, and delivery activities are not duplicated across teams or business units.
P&L & Cost Control
Support management of account financial performance, including cost control, margin protection, and visibility of key cost drivers—particularly within Service Desk operations. Identify and escalate risks to margin and support corrective actions.
Operational Performance Management
Monitor service metrics, risks, and issues, ensuring corrective actions are identified, tracked, and driven to closure.
Continuous Improvement
Identify and deliver service improvement initiatives, particularly within the Service Desk, to improve stability, efficiency, user experience, and cost effectiveness.
Client Communication & Reporting
Provide clear, regular operational updates to the client, including service performance reporting, issues, risks, and improvement actions.
Ad Hoc Demand & Workflow Management
Manage intake, prioritization, and scheduling of ad hoc requests and changes, ensuring delivery and financial impacts are understood and controlled.

You will be successful in this role if you have:

Security Clearance: NV2
Experience managing Service Desk or IT service delivery in a managed services or government environment
Strong understanding of ITSM processes, Service Desk operations, and service performance reporting
Experience supporting account governance and financial performance (cost, margin, and risk)
Ability to work effectively with service line leads and delivery teams in a matrix environment
Clear communication skills and a practical, outcomes‑focused mindset

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] . US job seekers can find more information about Unisys’ EEO commitment here .

Apply Now

Refine Your Search

senior client executive jobs in canberra, act

Senior Client Delivery Executive

Senior Client Executive

Client Delivery Executive

Governance and Communications Manager

Governance and Communications Manager

Senior Executive | Agribusiness Transaction Services

Senior Legal Officer, Trade & Investment Law Disputes & Advisory - Executive Level 1

People & Culture Business Partner

Manager - Technology Advisory

Project Manager

Executive Partner, ANZ

Senior Leader – S/4HANA Order to Cash implementation

Program Manager

Sales Specialist - Client Solutions Group

ACT Policing - Statistician, Performance Statistics

Client CTO

Manager - Technology Advisory

Project Coordinator

Senior Project Manager

Senior Analyst | Infrastructure Advisory | Capital Projects

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