In-Demand Capacity manager Jobs in Canberra, Act

Service Delivery Manager
Viasat, Inc. —Canberra ACT
- Full-time
- Communication skills
10d
Service Delivery Manager
Viasat —Canberra ACT
- Communication skills
10d
Office Manager
Haven Care Australia —Canberra ACT
- $70,000 - $95,000 a year
- Part-time
- CPR Certification
- Administrative experience
- First Aid Certification
- Travel reimbursement
Quick Apply
7d
Executive Branch Manager, Aboriginal and Torres Strait Islander Health and Wellbeing | Full-time Executive
Canberra Health Services —Canberra ACT
- $238,533 - $245,876 a year
- Full-time
14d
Project Manager
BAE Systems —Canberra ACT
- Administrative experience
- Bachelor's degree
- Negotiation
- On-the-job training
Technical Delivery Manager
First Focus —Canberra ACT
- $150,000 - $170,000 a year
- Full-time
- Hybrid work
- Management
- SharePoint
- AI
Quick Apply
Australian Alps Program Manager | Temporary
City and Environment —Canberra ACT
- $127,597 - $136,873 a year
- Temporary
- First Aid Certification
2d
Scrum Master
Downer Group —Canberra ACT
- Agile
Client Executive
Aon Corporation —Canberra ACT
- Bachelor's degree
- Organisational skills
- Communication skills
Sonder Responder - ACT
Sonder.io —Canberra ACT
- On call
Repair Centre Manager
SMART —Fyshwick ACT
- Full-time
- Management
- Leadership
- Employee assistance program
- Employee discount
7d
Retail Assistant Store Manager - Canberra
kikki.K —Canberra ACT
- Part-time
- Sales
- Supervising experience
- Referral program
Administration Assistant
MacKillop Family Services —Canberra ACT
- $38.65 - $41.45 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Employee assistance program
23h
Manager, Library Innovation & AI
Australian National University —Canberra ACT
- $138,182 - $144,783 a year
- Full-time
- Research
- Recruiting
- AI
Executive Assistant to the Deputy Directors | Full-time Temporary
Director of Public Prosecutions —Canberra ACT
- $95,722 - $100,956 a year
- Temporary
- Microsoft Outlook
- Microsoft Office
- Administrative experience
2d
Senior Director - Education Change Management | Full-time Temporary with a Possibility of Permanency
Education —Canberra ACT
- $172,246 a year
- Temporary
- Hybrid work
- Communication skills
8d
Head of Network Strategy, ANZ
Gridsight —Canberra ACT
- Full-time
- Hybrid work
- Presentation skills
Quick Apply
Mortgage Broker
Award Mortgage —Canberra ACT
- $110,000 - $160,000 a year
- Contract
- Hybrid work
- Sales
- Customer service
- Communication skills
- Work from home
- Professional development assistance
Quick Apply
4d
Support Coordinator – Contractor Opportunities
CoAbility —Canberra ACT
- Contract
- Remote
- Case management
- Leadership
Regional Transition Management Lead
Unisys —Canberra ACT
- Full-time
- PMP
- Agile
- AI

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capacity manager jobs near canberra, act

Service Delivery Manager

Viasat, Inc. -
Canberra ACT

Apply Now

Job Details

Full-time
10 days ago

Qualifications

Communication skills

Full Job Description

About us:

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do:

Serve as a key point of contact with key Australian Government customers.
Manage the end to end service delivery for key Australian Government customers, reporting on compliance with contractual requirements and key performance indicators.
Co-ordinate internal engineering, network operations, field services, project delivery, commercial and sales teams to maintain service continuity.
Lead incident, problem, and change management functions for customer facing services.
Drive service improvement initiatives focused on resilience, operational efficiency, reporting quality and customer satisfaction.
Monitor contractual performance, identify risks, and implement mitigation strategies.
Ensure compliance with Defence security requirements, company policies, and regulatory obligations.
Manage customer escalations professionally and proactively through to resolution.

The day-to-day:

The Service Delivery Manager oversees the daily operational performance of contracted services delivered to key Australian Customers, ensuring incidents, outages, maintenance activities and customer requests are managed effectively within agreed service levels.

They coordinate closely with engineering, sales, commercial, cyber security and Defence stakeholders to resolve issues, manage risks, and maintain continued service levels across the contract.

The role involves regular customer engagement, operation reporting, service review meetings and driving ongoing improvements to service quality, resilience and contractual performance.

What you'll need:

5+ years experience in Service Delivery, Operations Management, or Customer Success within the telecommunications, satellite, Defence or related industry.
Demonstrated experience managing complex government or Defence customer contracts.
Strong understanding of Service Management frameworks.
Excellent stakeholder engagement and communication skills, including executive level reporting.
Commercial understanding of contracts, KPIs, SLAs and service performance metrics.
Ability to work in a regulated and security-conscious environment.
Successful candidates must be eligible to obtain an Australian Government Secret Clearance (NV1)

What will help you on the job:

Success in this role requires strong operation leadership, clear communication, and the ability to coordinate technical and customer stakeholders in high-pressure environments.

Experience working with Defence customers, managing critical communications services and maintaining a disciplined, proactive approach to service delivery will be highly valuable.

EEO statement:

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

EEO AUSTRALIA: Viasat actively supports a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds.

Apply Now

Refine Your Search

capacity manager jobs in canberra, act

Service Delivery Manager

Service Delivery Manager

Office Manager

Executive Branch Manager, Aboriginal and Torres Strait Islander Health and Wellbeing | Full-time Executive

Project Manager

Technical Delivery Manager

Australian Alps Program Manager | Temporary

Scrum Master

Client Executive

Sonder Responder - ACT

Repair Centre Manager

Retail Assistant Store Manager - Canberra

Administration Assistant

Manager, Library Innovation & AI

Executive Assistant to the Deputy Directors | Full-time Temporary

Senior Director - Education Change Management | Full-time Temporary with a Possibility of Permanency

Head of Network Strategy, ANZ

Mortgage Broker

Support Coordinator – Contractor Opportunities

Regional Transition Management Lead

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