In-Demand Service desk engineer Jobs in Broadmeadows, Vic

ICT Support Technician
TechInnovate Pty Ltd —Williamstown North VIC
- $75,000 - $85,000 a year
- Full-time
- Management
- Administrative experience
- SharePoint
- Professional development assistance
Quick Apply
Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- Customer service
- Work from home
- Free food
Quick Apply
5d
Network Support Level 1
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
IT Support/System Engineer
Johns Lyng Group —Melbourne VIC
- Urgently hiring
- Azure
- Customer service
- Administrative experience
- Free parking
Level 1 Windows Network Support
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
Senior Service Desk Engineer
Starboard IT —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Communication skills
Quick Apply
Technology Delivery Engineer
Mecca Brands Pty Ltd —Richmond VIC
- Full-time
- AWS
- POS
- Analytics
Senior Workplace Engineer
Link Group —Docklands VIC
- On call
- Management
- Communication skills
10d
Senior Digital Support Engineer
Service Stream —Melbourne VIC
- Full-time
- Computer science
- Management
- Computer Science
10d
Endpoint Security Analyst
Accenture —Melbourne VIC
- Full-time
- Analysis skills
- On-the-job training
- Parental leave
IT Infrastructure Engineer
Vix Technology —Melbourne VIC
- $100,000 - $125,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
Quick Apply
End User Services Engineer VIC (Intune MDM, Kandji, PaperCut)
Canon —Melbourne VIC
- Azure
- Management
- Microsoft Office
IT Support Administrator - 0.5 FTE
FrankieOne —Melbourne VIC
- Part-time
- Hybrid work
- Management
- Sales
- Administrative experience
End User Computing Engineer
Imaging Associates —Box Hill VIC
- Full-time
- Management
- Customer service
- Communication skills
Quick Apply
3d
TIM Engineer / Desktop Support Engineer
Pyramid Global Technologies —Melbourne VIC
- Microsoft Office
Systems Engineer
Wesfarmers —Melbourne VIC
- Full-time
- Azure
- AWS
- Communication skills
2d
Senior IT Systems Engineer
Stile Education —Melbourne VIC
- On call
- Azure
- Management
- Customer service
Network and Security Engineer
BluBiz Solutions —Melbourne VIC
- Full-time
- AWS
- Organisational skills
- Communication skills
Sr Security Engineer, Region Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Scripting
- AI
- Health insurance
- Employee assistance program
2d
Senior IT Engineer, LRC
Airwallex —Melbourne VIC
- Full-time
- Hybrid work
- Computer Science
- Salesforce
- AWS

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service desk engineer jobs near broadmeadows, vic

ICT Support Technician

TechInnovate Pty Ltd
Williamstown North VIC

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year

Benefits

Employee mentoring program
Professional development assistance

Qualifications

Management
Technical support
Administrative experience
DHCP
Driver Licence
IT support
DNS
SharePoint
Cybersecurity
Communication skills
VPN

Full Job Description

JOB TITLE: ICT Support Technician

WORK TYPE: Full Time

About us

TechInnovate is a Managed Service Provider specialising in cybersecurity, Microsoft 365, and solution architecture for Australian SMBs. We run a tight, technically strong team and pride ourselves on doing MSP work properly - clean documentation, mature processes, and clients who actually trust us. We're growing, and we're looking for an ICT Support Technician to join the service delivery team.

The role

You'll be the first point of contact for client support requests, operating in a helpdesk environment and handling inquiries via phone, email, and our ticketing system. You'll determine the software and hardware requirements needed to diagnose and resolve user issues, escalate cleanly to senior engineers when needed, and build out your skills across Microsoft 365, endpoint management, networking, and security tooling.

This isn't a script-reading help desk. We expect technicians to think, troubleshoot properly, and document their work so the next person doesn't have to start from scratch.

What you'll do

Respond to client inquiries about software and hardware problems via phone, email, and our ticketing system, working in a helpdesk/call-centre style environment
Determine software and hardware requirements to provide solutions to user issues
Install, download, configure, and update software on user devices, and ensure efficient use of applications and equipment
Adapt and configure existing applications and programs to meet client business requirements
Administer Microsoft 365 tenants - user lifecycle, mailbox config, Teams, SharePoint, licensing
Manage Windows and macOS endpoints through MDM and respond to security alerts
Implement and support business computer networks, including firewalls, switches, and Wi-Fi
Repair and replace peripheral equipment such as laptops, monitors, printers, docking stations, and network devices
Assist with designing and maintaining client-facing websites and web services
Document client environments and resolutions clearly in our knowledge base
Contribute to onboarding new clients and small project work as you grow into it

About you

1-3 years in an MSP or internal IT support role
Solid hands-on experience with Microsoft 365 administration
Comfortable troubleshooting Windows 10/11, basic macOS, and common business applications
Familiarity with Active Directory / Entra ID, MDM platforms, and endpoint security tools
Networking fundamentals - DNS, DHCP, VPN, basic firewall rules
Clear written and verbal communication - you can explain technical issues to non-technical users
Australian working rights, full driver's licence, and own reliable transport
Police check (or willingness to obtain)

Nice to have

Microsoft certifications (MS-900, AZ-900, MS-102, or similar)
Exposure to enterprise endpoint security, firewall, and PSA platforms
Scripting basics (PowerShell)
Essential Eight or ISO 27001 awareness

What we offer

$75,000 - $85,000 + super, based on experience
A clear pathway into Level 2 / engineering / cybersecurity specialisation
Training budget and time to study certifications
Small, capable team with no corporate fluff

To apply

If you're interested in this role or know of someone that may be, please click 'Apply Now'

Job Types: Full-time, Permanent

Pay: $75,000.00 – $85,000.00 per year

Benefits:

Employee mentoring program
Professional development assistance

Application Question(s):

Are you an Australian / New Zealand Citizen or a Permanent Resident? If not, what visa you currently hold.
Do you have a valid driver's license and access to a reliable vehicle for work-related travel?
What is your salary package expectation?

Experience:

Technical support: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

service desk engineer jobs in broadmeadows, vic

ICT Support Technician

Service Desk / Onsite Engineer (MSP)

Network Support Level 1

IT Support/System Engineer

Level 1 Windows Network Support

Senior Service Desk Engineer

Technology Delivery Engineer

Senior Workplace Engineer

Senior Digital Support Engineer

Endpoint Security Analyst

IT Infrastructure Engineer

End User Services Engineer VIC (Intune MDM, Kandji, PaperCut)

IT Support Administrator - 0.5 FTE

End User Computing Engineer

TIM Engineer / Desktop Support Engineer

Systems Engineer

Senior IT Systems Engineer

Network and Security Engineer

Sr Security Engineer, Region Services

Senior IT Engineer, LRC

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