In-Demand it service delivery & technical operations manager Jobs in brisbane qld

IT Service Delivery & Technical Operations Manager
Affinity Education Group —Brisbane QLD
- Full-time
- Azure
- Management
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- Work from home
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- $50,000 - $52,500 a year
- Monday to Friday
- In-person
Quick Apply
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Verbrec Limited —Brisbane QLD
- Full-time
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System Administrator
PKCG —Brisbane QLD
- $75,086.28 - $85,000.00 a year
- Full-time
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Service Delivery Manager | Brisbane
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Systems Administrator - APAC Operations
GHD —Brisbane QLD
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Unisys —Brisbane QLD
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Broadcom —Brisbane QLD
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Facilities Coordinator
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Brisbane QLD
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Ausenco —Brisbane QLD
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Technical Operations Coordinator
Legends Global —Brisbane QLD
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Software Engineering Manager
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IT Service Delivery & Technical Operations Manager

Affinity Education Group -
Brisbane QLD

Apply Now

Job Details

Full-time

Benefits

Work from home

Qualifications

Azure
Management
Microsoft Exchange
AWS
Systems engineering
DNS
Vulnerability management
Cybersecurity
Communication skills
Intune

Full Job Description

Keep systems secure. Keep things running. Keep people connected.

At Affinity Education Group (AEG), we know that great technology underpins everything we do. We’re looking for an experienced IT Service Delivery & Technical Operations Manager to ensure our IT services run reliably, securely and efficiently — empowering our teams to deliver outstanding experiences every day.

In this full-time role, you'll combine technical hands-on expertise, service management, and vendor coordination to maintain a secure and high-performing IT environment. You’ll be part of a values-driven organisation that thrives on collaboration, continuous improvement and real impact.

What You’ll Do

Oversee daily IT service delivery — keeping systems stable, secure and fit for purpose.
Provide level 2/3 technical support and perform hands-on administration across servers, networks, cloud platforms and endpoints.
Manage backups, patching, monitoring and incident resolution while driving automation and simplification.
Lead day-to-day cybersecurity operations, implement security controls, and respond to incidents.
Collaborate with business leaders to translate needs into practical, secure technical solutions.
Manage third-party providers and ensure vendors meet service and security expectations.
Contribute to disaster recovery planning, operational documentation and continuous improvement initiatives.

What You’ll Bring

5+ years’ experience in IT operations, service delivery or systems engineering.
Strong technical background across Microsoft 365 (Entra, Exchange, Intune, Defender), Azure or AWS, networking (firewalls, VPNs, DNS, routing), and endpoint management.
Hands-on cybersecurity experience, including vulnerability management and implementation of security controls.
Solid problem-solving, documentation and communication skills — with the ability to explain complex concepts clearly.
Proven ability to manage competing priorities, support projects, and improve systems and processes.
Calm, analytical approach with a focus on reliability, performance and safety.

Why Choose Affinity?

When you join AEG, you become part of a community united by shared values — collaboration, professionalism and “serious fun.” At Affinity, we go above and beyond to create spaces where people can shine and grow.

Here’s what you’ll enjoy:

Work From Home one day a week for better balance and flexibility.
A collaborative team culture where your expertise genuinely matters.
Opportunities for professional growth and advancement.
The chance to make a real impact in a national organisation that values innovation and people.

Our Commitment

At Affinity Education, child safety is everyone’s responsibility. We’re deeply committed to the safety, rights and wellbeing of all children and operate with a zero-tolerance approach to harm and abuse.

Ready to Lead From the Front?

If you’re ready to take ownership of service delivery, elevate technical operations and build a strong, secure IT environment, we’d love to hear from you. Apply today and grow with Affinity Education Group.

BACK TO JOB LISTING

Apply Now

Refine Your Search

it service delivery & technical operations manager jobs in brisbane qld

IT Service Delivery & Technical Operations Manager

Network Manager

Desktop Support Engineer

E&I Program Manager

System Administrator

Major Projects & Innovation Manager

Service Delivery Manager | Brisbane

Digital Executive

Industrial & Commercial Manager - Type B & LPG Installations

Head of Product - Datascape

IT Support Officer (Fixed-term contract)

Systems Administrator - APAC Operations

Field Services Manager

Customer Success Technical Adoption Manager (Australia, Canberra, Remote)

Field Service Technician

Facilities Coordinator

Contracts Administrator

Technical Operations Coordinator

Software Engineering Manager

Senior Product Manager

I want to receive the latest job alert for it service delivery & technical operations manager in brisbane qld

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