In-Demand Prevention officer Jobs in Brisbane, Qld

Client Service Officer
Queensland Government —Brisbane QLD
- Customer service
- Analysis skills
- Employee assistance program
1d
Chief Information Officer
Queensland Government —Brisbane QLD
- Contract
- Leadership
- Communication skills
- Negotiation
8d
Operations and Compliance Officer
Sniip —Brisbane QLD
- From $6,250 a month
- Full-time
- Financial services
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Child Safety Support Officer
Queensland Government —Brisbane QLD
- Temporary
1d
Senior Health Promotion Officer - Physical Activity
Queensland Government —Brisbane QLD
- Recruiting
8d
Security Officer
Wilson Group —Brisbane QLD
- 12 hour shift
- CPR Certification
- Customer service
- First Aid Certification
- Health insurance
- Employee assistance program
Security Officer
Queensland Government —Brisbane QLD
5d
Security Officer - Casual
Queensland Government —Brisbane QLD
Public Health Officer - Advanced or Public Health Nurse (Identified)
Queensland Government —Brisbane QLD
- Nursing
Corporate Services Officer
Queensland Government —Brisbane QLD
- Temporary
- Recruiting
5d
Security Officer- Casual
Queensland Government —Brisbane QLD
WHS & Injury Management Officer
DCC Industry Group —Spring Hill QLD
- $80,000 - $90,000 a year
- Full-time
- CPR Certification
- Administrative experience
- Education
Quick Apply
5d
Financial Crimes Officer (Contact Centre)
Cuscal —South Brisbane QLD
- Weekend availability
- Hybrid work
- Communication skills
Quick Apply
Senior Medical Officer - Nephrology
Queensland Government —Brisbane QLD
- On call
- Wellness program
Graduate Dentist - Oral Health Service
Queensland Government —Brisbane QLD
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
8d

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Client Service Officer

Queensland Government -
Brisbane QLD

Apply Now

Job Details

1 day ago

Benefits

Training program
Employee assistance program

Qualifications

Customer service
Analysis skills

Full Job Description

Your key accountabilities

The core capability requirements for this role are:

- Provide prompt, consistent and courteous client service via telephone, email and intranet in line with Service and Policelink policies and standards.
- Be an agile communicator and apply critical thinking to ensure each call is directed to the correct resolution type and assigned the correct priority code.
- Identify and manage client needs in a timely manner via effective questioning, negotiation, and conflict management in accordance with relevant service benchmarks.
- Support the QPS Prevention Together Strategy through accurate recording of offence and intelligence reports and dissemination to the relevant Districts.
- Application of the Queensland Police Service demand management framework (SOLVE) to request allocation of Police resources for incident response.
- Adhere to information security procedures to safeguard the confidentiality and integrity of sensitive information.
- Develop effective working relationships with internal and external stakeholders and contribute to a positive workplace culture.
- Apply problem solving and analytical skills to maintain and improve customer service standards and to contribute to Policelink business improvement and business goals.
- Contribute to the development and implementation of improved work practices.

Role Requirements

Mandatory

- Appointees will be expected to participate in a 24-hour,7-day roster with work equating to 36.25 hours per week. Shift penalties apply. Initial appointment will be on a temporary basis whilst the appointee undergoes a training course of 20 weeks duration. Subject to satisfactory completion of the training program, including assessment of performance, behaviour and conduct. The appointment will then then be affirmed.

Other

- Through the nature of your work in this role, you may be exposed directly or indirectly to sensitive matters and materials which could lead to vicarious trauma. We support employees who are impacted by their work through the availability of the Employee Assistance Program (EAP).

You should consider the above information and your personal resilience and coping strategies to sustain working in environments that may expose you to traumatic events and/or material. Please refer to the Policelink Applicant Kit for further information on how to apply for the Client Service Officer role.

Applications to remain current for 12 months.<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.

Apply Now

Refine Your Search

prevention officer jobs in brisbane, qld

Client Service Officer

Chief Information Officer

Operations and Compliance Officer

Child Safety Support Officer

Senior Health Promotion Officer - Physical Activity

Security Officer

Security Officer

Security Officer - Casual

Public Health Officer - Advanced or Public Health Nurse (Identified)

Corporate Services Officer

Security Officer- Casual

WHS & Injury Management Officer

Financial Crimes Officer (Contact Centre)

Senior Medical Officer - Nephrology

Graduate Dentist - Oral Health Service

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