In-Demand Customer relations Jobs in Belconnen, Act

Customer Resolutions Officer
Evoenergy —Greenway ACT
- $105,418 a year
- Contract
- Management
- Customer service
- Writing skills
- Free parking
- Gym membership
7d
Administration Assistant
MacKillop Family Services —Canberra ACT
- $38.65 - $41.45 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Employee assistance program
1d
Transcript Coordinator
Epiq Systems, Inc. —Canberra ACT
- Full-time
- Remote
- Administrative experience
- Senior Secondary Certificate of Education
- No degree
Technical Service Desk
Unisys —Canberra ACT
- Customer service
Client Financial Management Specialist
Accenture —Canberra ACT
- Full-time
Restaurant Manager - Charnwood
Red Rooster —Charnwood ACT
- Hospitality
- Management
4d
Expressions of Interest - First Nations Careers at Accenture
Accenture —Canberra ACT
- Full-time
- On-the-job training
Manager Ground and Zone Assets Delivery
Evoenergy —Greenway ACT
- Full-time
- Leadership
9d
Expression of interest_Penetration Tester
Fujitsu —Canberra ACT
- Hybrid work
- Communication skills
Referrals for AWS
Accenture —Canberra ACT
- Full-time
- AWS
- Referral program
Service Designer (AU Citizen with Security Clearance)
Accenture —Canberra ACT
- Full-time
- Azure
- Master's degree
- Bachelor's degree
- On-the-job training
Expressions of Interest - Veteran Careers at Accenture
Accenture —Canberra ACT
- Full-time
- AI
- On-the-job training
- Parental leave
Services Account Manager
Hitachi —Canberra ACT
- Full-time
- Computer Science
- Sales
- Customer service
Salesforce Administrator (AU Citizen with NV1 Security Clearance)
Accenture —Canberra ACT
- Full-time
- Salesforce
- Writing skills
- Data analysis skills
Contract Manager
Systematic —Parkes ACT
- Contract
- Organisational skills
- In-person
- Communication skills
- Health insurance
- Employee assistance program
7d
Cafe/Kiosk Attendant
Belgravia Health & Leisure Group Pty Ltd —Greenway ACT
- Weekend availability
- CPR Certification
- Customer service
- First Aid Certification
AWS Data Engineer
Accenture —Canberra ACT
- Full-time
- DevOps
- SQL
- AWS
Senior Leader – S/4HANA Project System (PS) Implementation
Accenture —Canberra ACT
- Full-time
- Management
- Leadership
- Communication skills
- On-the-job training
- Parental leave
Explosive Ordnance Engineer - EMB
QinetiQ —Canberra ACT
- Full-time
- Parental leave
Integration Architect (AU Citizen with Security Clearance)
Accenture —Canberra ACT
- Full-time
- Systems design
- Master's degree
- Bachelor's degree
- On-the-job training

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customer relations jobs near belconnen, act

Customer Resolutions Officer

Evoenergy -
Greenway ACT

Apply Now

Job Details

Contract
$105,418 a year
7 days ago

Benefits

Free parking
Gym membership

Qualifications

Management
Customer service
Writing skills
Microsoft Office
Administrative experience
Communication skills

Full Job Description

Customer Resolutions Officer

Fixed Term, Full Time (2 year Opportunity)
$105,418 + 16% Superannuation
Free parking and gym membership

About the role:

Evoenergy has an exciting opportunity for a Customer Resolutions Officer within our Customer Delivery team.

This role involves a dynamic combination of customer interaction, compliance management, and stakeholder collaboration to ensure effective resolution of customer feedback and claims. The Customer Resolutions Officer will play a key role in managing customer relations and maintaining the company's reputation by providing efficient and effective resolutions.

This position requires a proactive individual who can handle complex issues with ease, maintain a strong focus on customer satisfaction, and uphold compliance standards. Working closely with various teams and stakeholders, the ideal candidate will demonstrate excellent problem-solving skills and the ability to negotiate favourable outcomes.

Key responsibilities:

Manage the registering, tracking, investigation, and resolution of customer feedback and keeping customers informed within designated compliance timeframes.
Maintain complaint handling procedures to ensure compliance to legislative requirements.
Investigate and manage general Evoenergy claims to ensure balanced outcomes for the customer and the organisation.
Develop and maintain key stakeholder relationships both internal and external to influence and negotiate the best possible outcomes for customers and Evoenergy.
Access customer and property data to produce formalised customer notification letters.
Other duties within the employee's skill, competence and training.

Our ideal candidate:

Relevant experience in customer service management, communications, business administration or similar is essential.
An understanding or the ability to quickly learn the application of legislation in a utility environment.
Significant experience balancing priorities whilst continuing to meet the expectations of our customers.
You are IT savvy, with experience in Microsoft Office suite.
You have well developed communication skills both verbally and in writing as well as a high level of attention to detail.
Takes active steps to ensure the safety of colleagues and our community, championing a safe, inclusive, and respectful environment.

About Evoenergy

We own, maintain and operate the electricity distribution network in the ACT and the gas network in the ACT and parts of NSW. We supply safe, reliable and cost-effective electricity to over 200,000 residential and business electricity customers, and over 140,000 gas customers.

At Evoenergy, we’re focused on safety, reliability, innovation and sustainability. We boast a positive safety culture that encourages and inspires, because the work we do matters to thousands of Canberrans.

We’re an Equal Opportunity Employer and embrace a diverse, inclusive, and respective culture, where people are empowered to fulfil their potential. We welcome people with diverse skills, experiences, perspectives and backgrounds – and encourage applications regardless of gender, age, ethnicity, sexual orientation, disability.

Thinking of moving in Canberra?

The ACT is Australia's best kept secret. Canberra’s location offers easy access to the South Coast and snowfields, making it perfect for an outdoor and adventure-based lifestyle. We will support your cost to relocate. Learn more about the territory here.

Apply now

Apply through our Recruitment Portal by submitting your resume and a cover letter that clearly outlines the key skills, knowledge and experience you can bring to the role. You should also address the ‘Ideal Candidate’ criteria above.

Applications Close: 8/6/2026

Please Note we anticipate a large number of applicants for this role and may close this advertisement earlier than the planned close date.

For guidance with the application process, please contact Lucy Bate at [email protected].

Apply Now

Refine Your Search

customer relations jobs in belconnen, act

Customer Resolutions Officer

Administration Assistant

Transcript Coordinator

Technical Service Desk

Client Financial Management Specialist

Restaurant Manager - Charnwood

Expressions of Interest - First Nations Careers at Accenture

Manager Ground and Zone Assets Delivery

Expression of interest_Penetration Tester

Referrals for AWS

Service Designer (AU Citizen with Security Clearance)

Expressions of Interest - Veteran Careers at Accenture

Services Account Manager

Salesforce Administrator (AU Citizen with NV1 Security Clearance)

Contract Manager

Cafe/Kiosk Attendant

AWS Data Engineer

Senior Leader – S/4HANA Project System (PS) Implementation

Explosive Ordnance Engineer - EMB

Integration Architect (AU Citizen with Security Clearance)

I want to receive the latest job alert for customer relations in belconnen, act

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