In-Demand service agent Jobs in bankstown nsw

Customer Service Lead
Jivaro —Sydney NSW
- Up to $120,000 a year
- Full-time
- Hybrid work
- Customer service
- AI
Contract Administrator
KCM & ASSOCIATES —Haymarket NSW
- $75,000 - $90,000 a year
- Full-time
- In-person
Quick Apply
Rental Service Agent - Sydney (6-Month Full-Time Contract)
Indie Campers —Sydney NSW
- Weekend availability
- Hospitality
- English
- Referral program
Quick Apply
Customer Delivery Technology Applications Manager
King Living —Turrella NSW
- Full-time
- Microsoft Excel
- Management
- Administrative experience
- Employee discount
Quick Apply
Guest Service Agent
Infinity Hospitality —Sydney NSW
- $30 - $64 an hour
- Weekend availability
- Customer service
- First Aid Certification
- Front desk
Quick Apply
Guest Service Agent
AccorHotel —Mascot NSW
- Customer service
- Communication skills
Quick Apply
Guest Service Agent
Stamford Hotels & Resorts —Mascot NSW
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
12d
Observability SME
Tata Consultancy Services —Sydney NSW
Guest Service Agent - Rydges Bankstown
EVT Group —Bass Hill NSW
- Part-time
- Communication skills
- Hotel experience
- Resort
- Parental leave
Welcome Agent
Marriott International, Inc —Sydney NSW
- Part-time
- Employee assistance program
5d
Customer Experience Consultant
Maersk —Sydney NSW
- Full-time
- Parental leave
Tier 1 Support Specialist
Reapit ANZ —Sydney NSW
Quick Apply
Senior Service Desk Agent (ANZ)
Teletrac Navman —Sydney NSW
7d
Team Assistant
CBRE —Sydney NSW
- Full-time
- AI
- Parental leave
- Employee assistance program
Guest Service Agent (GSA)
APX Hotels Apartments —Rosehill NSW
Guest Service Agent
Accor Apartments & Realty —Parramatta NSW
- Weekend availability
- Hospitality
- Front desk
- Communication skills
Ramp and Baggage Agent
dnata —Sydney Kingsford Smith Airport NSW
- Part-time
- Customer service
- Computer skills
- Communication skills
- Annual leave
- On-the-job training
14d
Fund Services.Investor Relations Administrator
Citco —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Finance
Customer Service Agent
Boral —Sydney NSW
- Overtime
- Customer service
- Communication skills
13d
Solutions and Insights Specialist
Valocity Ltd —Sydney NSW
- $115,000 - $140,000 a year
- Full-time
- Computer Science
- Engineering
- SQL
- Travel reimbursement
- Parental leave
Quick Apply

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service agent jobs near bankstown nsw

Customer Service Lead

Jivaro
Sydney NSW

Apply Now

Job Details

Full-time
Up to $120,000 a year

Qualifications

Customer service
E-commerce
Scalability
AI

Full Job Description

Flexibility - 2 Days WFH
Opportunity to join a high-growth, digitally led consumer business
Full-time, permanent role

Customer Service Lead
Sydney, CBD
Up to $120K + Super

About the company:
Join a fast-growing Australian consumer brand group operating across beauty, wellness, and lifestyle categories, with a strong ecommerce and digital-first presence. Known for innovative products, engaged online communities, and rapid growth across local and international markets, the business is continuing to invest heavily in customer experience, digital capability, and scalable operations.

About the role:
Our client is seeking a Customer Service Lead to take ownership of the end-to-end customer experience function across multiple high-growth ecommerce brands. Reporting into senior digital leadership, this role will lead daily customer service operations, optimise support systems and processes, and deliver exceptional customer experiences across all digital and marketplace channels.
This is a hands-on leadership role suited to someone who thrives in a fast-paced ecommerce environment and is passionate about building scalable customer experience functions.

Responsibilities:

Lead and manage the end-to-end customer service function across multiple ecommerce brands
Oversee support operations across email, live chat, helpdesk, social, AI agents, and marketplace channels
Manage and optimise customer service platforms, workflows, automations, and operational processes
Develop scalable SOPs, improve response quality, and drive customer satisfaction outcomes
Lead, coach, and support a small customer service team while managing KPIs and performance metrics
Deliver customer insights and reporting to identify trends, improve experiences, and support business decisions

About you:

3–5+ years’ experience in customer service or customer experience roles within ecommerce or consumer brands
Previous experience leading or mentoring customer support teams in fast-paced environments
Strong understanding of DTC customer journeys and post-purchase experience
Hands-on experience using Gorgias or similar customer support platforms
Excellent communication, stakeholder management, and problem-solving skills
Highly organised with the ability to manage competing priorities and drive continuous improvement

Benefits:

Hybrid working arrangement with 2 Days WFH
Opportunity to join a high-growth, digitally led consumer business
Work across multiple exciting ecommerce and lifestyle brands
Fast-paced, collaborative culture with strong leadership support
High-impact role with ownership and autonomy across customer experience

Apply Now

Refine Your Search

service agent jobs in bankstown nsw

Customer Service Lead

Contract Administrator

Rental Service Agent - Sydney (6-Month Full-Time Contract)

Customer Delivery Technology Applications Manager

Guest Service Agent

Guest Service Agent

Guest Service Agent

Observability SME

Guest Service Agent - Rydges Bankstown

Welcome Agent

Customer Experience Consultant

Tier 1 Support Specialist

Senior Service Desk Agent (ANZ)

Team Assistant

Guest Service Agent (GSA)

Guest Service Agent

Ramp and Baggage Agent

Fund Services.Investor Relations Administrator

Customer Service Agent

Solutions and Insights Specialist

I want to receive the latest job alert for service agent in bankstown nsw

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