In-Demand Passenger services Jobs in Australia

Passenger Services Delivery Agent
dnata —Sydney Kingsford Smith Airport NSW
- Part-time
- Customer service
- Computer skills
- Annual leave
1h
Passenger Services Agent
dnata —Melbourne VIC
- Part-time
- Spanish
- Customer service
- Computer skills
General Manager Passenger Readiness
Metro Trains Melbourne —Melbourne VIC
- Full-time
- Analysis skills
6d
Taxi Driver - Professional Small Passenger
Des's Group —Port Lincoln SA
- Part-time
- Customer service
- Communication skills
Coach Drivers – Long Distance Passenger Services (FlixBus)
Deane's Coaches Group —Canberra ACT
- Overtime
Aviation Screening Officer
Certis Group —Whyalla SA
- Part-time
- Customer service
- Conflict management
- Communication skills
- Free parking
- On-the-job training
Passenger Experience Change Delivery Lead
Sydney Airport —Mascot NSW
- Full-time
- Hybrid work
Quick Apply
Services Officer - Seymour
V/Line —Seymour VIC
- $44 an hour
- Full-time
- Hospitality
- Customer service
- Recruiting
- Paid training
- Commuter assistance
3d
Bus & Coach Driver
Murrays —Queensland
- $40.91 - $63.67 an hour
- Overtime
- Employee discount
Passenger Service Agent
Swissport International AG —Marcoola QLD
- Part-time
- English
- Time management
- Paid training
- Opportunities for advancement
10d
Get a Bus Driver Job - We'll Train You
Transdev —Sydney NSW
- Overtime
- Paid training
- Commuter assistance
Part time Bus Drivers for Long Distance Driving
DONRIC PTY. LTD. —Sunbury VIC
- $37.99 - $54.99 an hour
- Overtime
- Customer service
- In-person
- Communication skills
- Travel reimbursement
- Free food
Quick Apply
9d
Bus and Coach Driver
Skylight Buslines —Campbellfield VIC
- From $40 an hour
- Call employer
- In-person
- Communication skills
Quick Apply
Senior Program Officer (Passenger Transport Integration)
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
13d
Limousine - Airline Crew Transport Drivers – Brisbane Airport
Ntl —Brisbane Airport QLD
- $40 - $50 an hour
- Part-time
- Customer service
- In-person
- Hotel experience
Quick Apply
16h
Transport Inspector
Queensland Government —Ipswich QLD
- No experience needed
- On-the-job training
11d
Monitoring Operator
Queensland Government —Brisbane QLD
- Rotating roster
- Communication skills
- Commuter assistance
- Parental leave
14d
Bus Driver
Kinetic —Dodges Ferry TAS
- Customer service
- Parental leave
- Employee assistance program
Bus Drivers - Region 3 - Route Services
Transit Systems NSW —Bankstown NSW
- Communication skills
- Paid training
- On-the-job training
23h
Bus Driver | DIDO | 2:1 | Darwin
Sodexo —Northern Territory
- $82,000 a year
- Full-time
- Senior Secondary Certificate of Education
Quick Apply

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Passenger Services Delivery Agent

dnata -
Sydney Kingsford Smith Airport NSW

Apply Now

Job Details

Permanent | Part-time
1 hour ago

Benefits

Annual leave
Uniform provided
Opportunities for promotion

Qualifications

Customer service
Computer skills

Full Job Description

Ever dreamed of working at the airport? This is your chance to join the world’s leading Ground Handler at Sydney International Airport!

As a Passenger Service Delivery Agent, you’ll work in a fast-paced team environment handling check-ins, passenger services, and gate duties while ensuring safety, compliance, and excellent customer service. You’ll also support smooth aircraft turnarounds and help deliver strong results for our airline clients.

The position available is Permanent Part time.

What You’ll Be Doing:

Deliver a high standard of customer service for all client airlines and ensure all customer service requirements are met in a timely, efficient and professional manner, at all times
Carry out passenger check in duties and other duties commensurate with the passenger service for customer airlines
Ensure that necessary paperwork is completed on time and that all reporting is completed as per service delivery agreements and company requirements
Assisting passengers
- During disrupted or delayed services
- That require special assistance
- In wheelchairs to and from aircrafts
Forwarding/delivering of baggage to passengers
Follow all OH&S requirements and report incidents immediately
Ensure all procedures are carried out within the regulations as set out by the individual requirements of client airlines
Promote and maintain a positive company image (including grooming, behaviours and service)
Follow direction during shift to achieve required timely aircraft scheduled departures (100% On Time Performance)
Liaise professionally with internal and external clients and stakeholders

What you will receive as an employee:

5 Weeks Annual Leave (accrued on all time worked);
Parking paid by dnata
Uniforms and ID cards supplied;
Minimum engagement of 20 hours per week;
Opportunities for career progression and ability to progress in the business;

What We’re Looking For:

1 - 2 years’ experience in customer service-oriented role
Experience in dealing with difficult situations with clients; and dealing with high volume, personalised customer service
Ability to handle baggage up to 32kg.
Ability to assist special needs passengers (including pushing wheelchairs to assist passengers)
Ability to work unsupervised at times and in a changing and fast paced team environment
High level computer skills
Motivated and capable of committing to rostered shifts spanning 24 hours / 7 days a week including morning, evenings and weekend

dnata is a leading global air services provider delivering safe, efficient and seamless ground handling services across Australia, including passenger services, ramp and baggage handling, and cargo operations across major airports nationwide. We support some of the world’s largest airlines, combining safety, efficiency, and teamwork to keep aircraft, freight, and passengers moving seamlessly.

Please note: Due to the high volume of applications received, only shortlisted candidates will be contacted. If you have not heard from us within two weeks of submitting your application, please consider your application unsuccessful on this occasion.

Apply Now

Refine Your Search

passenger services jobs in australia

Passenger Services Delivery Agent

Passenger Services Agent

General Manager Passenger Readiness

Taxi Driver - Professional Small Passenger

Coach Drivers – Long Distance Passenger Services (FlixBus)

Aviation Screening Officer

Passenger Experience Change Delivery Lead

Services Officer - Seymour

Bus & Coach Driver

Passenger Service Agent

Get a Bus Driver Job - We'll Train You

Part time Bus Drivers for Long Distance Driving

Bus and Coach Driver

Senior Program Officer (Passenger Transport Integration)

Limousine - Airline Crew Transport Drivers – Brisbane Airport

Transport Inspector

Monitoring Operator

Bus Driver

Bus Drivers - Region 3 - Route Services

Bus Driver | DIDO | 2:1 | Darwin

I want to receive the latest job alert for passenger services in australia

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