Employment Type: Casual
Position Classification: Administration Officer Level 2
Remuneration: $33.59 - $34.70 Per Hour + Superannuation
Hours Per Week: 0
Requisition ID: REQ655498
Location: Armidale Hospital
Closing Date: Sunday 14 June 2026
At Hunter New England Health, enjoy a career where you're challenged by interesting work and supported by a team committed to enriching health in millions of ways every day.
About the Role
As a Casual Administration Officer, you'll provide flexible administrative and clerical support across a range of hospital departments. No two days are the same, with opportunities to work in diverse clinical environments while building valuable healthcare administration experience.
Key responsibilities include:
- Providing professional reception and customer service support
- Managing telephone, email and face-to-face enquiries
- Assisting with patient admissions and registrations
- Maintaining accurate records and data entry
- Supporting clinical teams with administrative tasks
- Coordinating documentation and filing systems
- Ensuring confidentiality and compliance with NSW Health procedures
About You
We're looking for someone who:
- Thrives in a fast-paced and dynamic environment
- Has excellent communication and customer service skills
- Demonstrates strong organisational abilities and attention to detail
- Can prioritise tasks and adapt to changing demands
- Works effectively both independently and as part of a team
- Maintains a professional, patient-focused approach at all times
- Is reliable, flexible and committed to delivering quality service
Previous administration or customer service experience is essential, while experience within a healthcare setting will be highly regarded.
Essential Requirements
- Demonstrated administration and/or customer service experience
- Strong computer literacy and data entry skills
- Excellent communication and interpersonal skills
- Ability to work flexibly across different departments
- Completion of all NSW Health onboarding requirements, including relevant checks and mandatory training prior to commencement
Join a team that values collaboration, professionalism and exceptional patient care while enjoying the unique lifestyle benefits of regional New South Wales.
Training and Support
You'll be supported from day one through a structured orientation program, mandatory NSW Health training, and guidance from experienced administrative and clinical staff. Additional department-specific training will be provided as required, ensuring you have the tools and confidence to succeed.
What We Can Offer
- Flexible casual shifts to suit your lifestyle
- Exposure to a variety of hospital departments and clinical services
- Comprehensive orientation and on-the-job training
- Ongoing learning and development opportunities
- Supportive and collaborative team environment
- Valuable healthcare administration experience within NSW Health
Opportunities to expand your skills across multiple clinical areas
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Why join Hunter New England Health?
- Be part of one of the largest and most diverse Local Health Districts in NSW
- Influence digital solutions that directly support patient care and clinical outcomes
- Salary packaging options
- Work collaboratively with passionate clinicians and digital health professionals
- Enjoy career development opportunities within NSW Health
- Make a real difference across a large, complex health service
Fitness Passport for you and your family
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What you'll be doing
Provide high quality administration and customer service to support the services of Organisational Development & Learning to effectively work across the district. This role is responsible for being the first point of contact for enquiries, managing the ODL inbox and supporting all staff with My Health Learning.
Need more information?
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For role related queries or questions contact Melissa Hanson on
[email protected]
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via [email protected] or 1300 40 25 23.
To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [email protected] for confidential support to ensure an equitable, barrier-free application process.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
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