In-Demand Call centre work from home Jobs in Adelaide, Sa

Customer Service Specialist
MyIntegra —Greater Adelaide SA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
4d
Admin Assistant - Edinburgh - K&B
Metcash —Edinburgh SA
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
Customer Relations Consultant
BT Financial Group —Greater Adelaide SA
- Full-time
- Customer service
- Communication skills
- Paid training
- Work from home
2d
Casual Educator - Precious Cargo
Mayfield —Westbourne Park SA
- First Aid Certification
- Communication skills
11d
Customer Service Concierge
Uniting Communities —Adelaide SA
- $15,900 a year
- Full-time
- Hospitality
- Microsoft Office
- Hotel experience
- Parental leave
Sales & Service Consultant
Insurance Australia Group —Greater Adelaide SA
- Full-time
- Hybrid work
- Sales
- Health insurance
- Annual leave
13d
Donor Service Consultant
Australian Red Cross Lifeblood —Adelaide SA
- $64,612 a year
- Full-time
- Hybrid work
- Customer service
- Paid training
- Health insurance
8d
Inside Sales Account Manager (SA)
The Good Guys —Adelaide SA
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
- Parental leave
- Employee assistance program
10d
Sales Advisor, Adelaide
Tesla —Adelaide Airport SA
- Weekend availability
- Sales
- Communication skills
12d
Manager, Rent Accounts
Believe Housing Australia —Regency Park SA
- Full-time
- Administrative experience
- Analysis skills
- Leadership
- Health insurance
- Parental leave
Quick Apply
Field Research Officer - SA - Adelaide
Roy Morgan —Greater Adelaide SA
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
ECC Veterinary Nurse - Greencross Vet Centre
Greencross Vet Centre —Norwood SA
- Weekend availability
- Blood sampling
- Patient care
- Communication skills
- Employee discount
Quick Apply
Network Engineer I
PlayStation Global —Greater Adelaide SA
- Weekend availability
- Scripting
Exercise Physiologist - Seaford/Noarlunga
Proactive Health —Noarlunga Centre SA
- $75,000 - $95,000 a year
- Full-time
- Private practice
- Clinic
- Bachelor's degree
- Employee discount
Quick Apply
22h
Mental Health Lead
Sonder —Elizabeth SA
- Full-time
- Case management
- Discharge planning
- Acute care
- Annual leave
- Parental leave
Enrolled Nurse
Serco Plc —Edinburgh SA
- Part-time
- CPR Certification
- Patient care
- Acute care
Registered Nurse
Serco Plc —Edinburgh SA
- Weekend availability
- CPR Certification
- Acute care
- Nursing
- Free parking
Mental Health RN
Serco Plc —Edinburgh SA
- Part-time
- CPR Certification
- Nursing
- Care plans
Crisis Stabilisation Centre - Psychiatry Registrar /Medical Officer
Sonder —Elizabeth SA
- Part-time
- Medicine
- Management
- Bachelor's degree
- Annual leave
- Parental leave
11d
Crisis Stabilisation Centre - Consultant Psychiatrist
Sonder —Elizabeth SA
- Part-time
- Medicine
- Discharge planning
- Annual leave
- Parental leave
11d

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call centre work from home jobs near adelaide, sa

Customer Service Specialist

MyIntegra -
Greater Adelaide SA

Quick Apply

Job Details

Full-time
4 days ago

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Quick Apply

Refine Your Search

call centre work from home jobs in adelaide, sa

Customer Service Specialist

Admin Assistant - Edinburgh - K&B

Customer Relations Consultant

Casual Educator - Precious Cargo

Customer Service Concierge

Sales & Service Consultant

Donor Service Consultant

Inside Sales Account Manager (SA)

Sales Advisor, Adelaide

Manager, Rent Accounts

Field Research Officer - SA - Adelaide

ECC Veterinary Nurse - Greencross Vet Centre

Network Engineer I

Exercise Physiologist - Seaford/Noarlunga

Mental Health Lead

Enrolled Nurse

Registered Nurse

Mental Health RN

Crisis Stabilisation Centre - Psychiatry Registrar /Medical Officer

Crisis Stabilisation Centre - Consultant Psychiatrist

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