Practice Coordinator/ Senior Receptionist
Full Time | Chatswood NSW
We are seeking an experienced Senior Receptionist or Practice Coordinator to join our growing team at TranscenDental Chatswood.
This is more than a traditional reception role. We are looking for someone who enjoys taking ownership, helping a team succeed, and contributing to the growth of a modern dental practice.
The successful applicant will initially work closely with the Principal Dentist and team in a senior reception capacity, with the opportunity to grow into a Practice Coordinator or Practice Management role as the practice continues to expand.
About Us
TranscenDental Chatswood is a modern, patient focused dental practice located just minutes from Chatswood Metro.
We pride ourselves on providing high quality dentistry with genuine care, attention to detail, and an exceptional patient experience.
As our practice continues to grow, we are looking for someone who would like to grow with us and become an integral part of our long term vision.
About the Role
This role combines patient care, administration, leadership, and operational support.
Responsibilities include:
- Managing patient enquiries and appointments
- Coordinating daily appointment flow
- Supporting treatment plan follow up and patient communication
- Monitoring recalls and reactivation opportunities
- Assisting with staff coordination and rostering
- Supporting recruitment and onboarding of new team members
- Assisting with stock and supplier coordination
- Helping implement systems and processes across the practice
- Working closely with the Principal Dentist on business growth initiatives
About You
You are someone who:
- Has previous dental reception experience
- Is confident using dental software such as EXACT or D4W
- Has excellent communication skills
- Is organised and detail-oriented
- Takes initiative and enjoys problem solving
- Is reliable and accountable
- Enjoys helping patients and supporting a team
- Wants to develop professionally and take on greater responsibility over time
Previous experience in a senior reception, team leader, coordinator, or management role will be highly regarded.
What We Offer
- Full time permanent position
- Supportive and positive team culture
- Opportunity for professional growth and leadership development
- Direct mentoring from the Principal Dentist
- Opportunity to grow into a Practice Coordinator or Practice Manager position
- Competitive remuneration based on experience
Pay: $38.00 – $42.00 per hour
Benefits:
- Employee discount
- Employee mentoring program
- Parental leave
- Professional development assistance
Application Question(s):
- Which dental software have you used?
Experience:
- Dental receptionist: 3 years (Required)
Language:
Work Location: In person
