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Employment Hero —Sydney NSW
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Technical Lead

Employment Hero -
Sydney NSW

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Job Details

Full-time | Contract
1 day ago

Qualifications

CI/CD
Azure
Deployment
Enterprise software
DevOps
Google Cloud Platform
AWS
Case management
APIs
Web services
Business requirements
SaaS
AI

Full Job Description

AI Job Summary

7+ years in enterprise software engineering/solution delivery; 3+ years as technical lead/team lead.
Hands-on implementation and support of OpenText Intelligent Capture (or Captiva) in complex enterprise settings.
Lead migrations of content/capture platforms from on-prem to cloud (OpenText 24.x, SaaS, or equivalent).

Role Type

Contract • Full-time • Mid-level Senior

Description

Role Overview We are seeking an experienced Technical Lead with strong expertise in OpenText Intelligent Capture (formerly Captiva) and cloud migration (OpenText 24.x SaaS/Cloud) to lead the design, delivery and optimization of large‑scale document capture and intelligent automation solutions. The role will be responsible for guiding a cross‑functional team, shaping technical direction and ensuring successful migration from on‑premise to cloud in a highly regulated financial services environment.

Key Responsibilities

Lead the end‑to‑end technical design and delivery of OpenText Intelligent Capture / Captiva solutions, including configuration, customisation and integration with core banking and line‑of‑business systems.
Own the migration roadmap for Intelligent Capture 24.x from on‑premise to cloud/SaaS, including assessment, architecture, migration waves, testing and cutover.
Define target cloud architectures (IaaS, PaaS or SaaS) for capture platforms, ensuring scalability, resilience, performance and cost efficiency.
Provide hands‑on leadership across the full engineering lifecycle (requirements, design, build, test, deploy and support), setting technical standards and best practices.
Collaborate with enterprise architects, security, infrastructure and business stakeholders to align capture and migration solutions with broader technology and business strategies.
Lead and mentor a team of developers/engineers, providing technical guidance, code reviews and coaching on modern engineering practices.
Design and implement intelligent document processing capabilities, including omni‑channel ingestion, classification, data extraction and validation, and human‑in‑the‑loop exception handling.
Ensure solutions comply with security, risk, privacy and regulatory requirements relevant to the banking and insurance sector.
Establish and maintain CI/CD pipelines, automated testing and monitoring for capture and integration components.
Troubleshoot complex production issues, driving root‑cause analysis and permanent remediation.
Manage relationships with vendors and implementation partners, ensuring the effective use of OpenText tools, cloud services and support.
Produce high‑quality technical documentation (solution designs, runbooks, migration plans, operations guides).

Required Experience & Skills

7+ years of experience in enterprise software engineering or solution delivery, with 3+ years in a technical lead / team lead capacity.
Proven, hands‑on experience implementing and supporting OpenText Intelligent Capture (or Captiva) in complex enterprise environments.
Demonstrated experience leading migrations of content/capture or similar platforms from on‑premise to cloud (OpenText 24.x, SaaS, or equivalent).
Strong knowledge of intelligent document processing concepts: OCR/ICR, document classification, rules/ML‑based extraction, validation and exception handling.
Solid understanding of integration patterns and technologies (APIs, web services, message queues, ETL, etc.).
Experience with at least one major cloud platform (AWS, Azure or GCP), including security, networking and deployment of enterprise applications.
Proficiency in at least one modern programming language used in integration/customisation (e.g., .NET, Java, or similar).
Practical experience with DevOps practices and tools (CI/CD, infrastructure as code, automated testing, monitoring).
Strong stakeholder management skills with the ability to translate business requirements into robust technical solutions.
Excellent problem‑solving skills and the ability to operate in complex, multi‑vendor environments.

Desirable

Experience working with BFSI clients and understanding of banking/insurance processes, regulatory and compliance requirements.
Exposure to broader OpenText ecosystem (Content Server, Extended ECM, Documentum, etc.).
Experience with workflow/BPM tools and case management platforms.
Certification in OpenText products and/or major cloud platforms (AWS/Azure/GCP).
Experience leading near‑shore/off‑shore delivery teams.

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