MS D365 CE/ CRM Functional Architect (Power Platform)
Sydney, Melbourne or Queensland preferred (Hybrid – 2 days in office - Wednesday & another day agreed by the Manager)
Salary: Negotiable, dependent on experience
Eligibility: Australian or at least PR Status
Wild Tech is one of Australia’s fastest-growing technology consultancies, delivering cutting-edge Microsoft solutions that transform how organisations work and engage their customers. As we continue our rapid growth through 2026 and beyond, we’re looking for an experienced MS D365 CE CRM Functional Architect with Power Platform experience to join our Microsoft Enterprise team.
If you thrive in senior client-facing roles, enjoy leading discovery, shaping functional solutions end-to-end, and want to work with the latest Dynamics 365, Power Platform and Copilot capabilities — this role is for you.
About the Role
This is a senior consulting role where you’ll lead customers through the full solution lifecycle — from pre-sales and discovery through functional design, delivery oversight, user adoption and ongoing optimisation.
You’ll work across a broad set of Microsoft business applications and platform capabilities, including:
- Dynamics 365 Sales
- Customer Service
- Field Service
- Customer Insights – Journeys/Data
- Power Platform (Power Automate, Power Pages, Power BI and Dataverse)
You’ll collaborate closely with customers, project managers, delivery leads, developers and consultants to ensure solutions are commercially sound, scalable, secure and aligned to best practice.
What You’ll Be Doing
- Leading discovery workshops, requirement gathering sessions and solution envisioning activities across Dynamics 365 CE and Power Platform
- Translating business requirements into functional solution designs, process maps, fit-gap assessments and implementation roadmaps
- Owning the functional design for Dynamics 365 CE workloads including Sales, Customer Service, Field Service and Customer Insights
- Providing guidance on Dataverse design, security models, environment strategy, ALM and integration approaches alongside technical specialists
- Supporting pre-sales engagements through demonstrations, estimations, proposal input and articulation of business value
- Working closely with delivery teams to ensure solutions are implemented in line with agreed scope, quality and best practice
- Guiding customers through testing, training, adoption and post-go-live optimisation to maximise solution value
- Mentoring consultants and contributing to the growth of the Dynamics 365 CE capability within the business
What We’re Looking For
Proven experience in a Functional Lead Consultant, Senior Functional Consultant or Solution Architect role delivering Microsoft Dynamics 365 CE / CRM and Power Platform solutions
Strong functional knowledge across Dynamics 365 CE and the broader Power Platform, with expertise in one or more of Sales, Customer Service, Field Service or Customer Insights – Journeys
Demonstrated experience leading workshops, defining business processes, producing quality solution documentation and governing implementation outcomes
Hands-on experience with Power Platform capabilities including Power Automate, Power Pages, Power BI and Dataverse
Excellent business analysis, process design, stakeholder engagement and communication skills, with the ability to simplify complex concepts
Experience across full project lifecycles including pre-sales, discovery, design, delivery, testing and post-go-live support in Agile, iterative or hybrid delivery environments
Working knowledge of supporting tools and platforms such as Azure DevOps, Jira Service Management, Visio, XrmToolBox and Visual Studio
Awareness of Microsoft Copilot and AI capabilities across Dynamics 365, Microsoft 365 and Copilot Studio is highly desirable
Relevant Microsoft certifications across Dynamics 365 and Power Platform are highly desirable, along with a client-centric mindset and strong commercial awareness
What’s in It for You
Flexible hybrid working (2 days in office – Wednesday + one other day)
Company laptop + $100 monthly mobile allowance
Funded Microsoft certification pathways
Access to paid training and learning resources
Sonder health & wellbeing benefits
The opportunity to grow with a fast-scaling consultancy recognised among Australia’s fastest-growing businesses
How to Apply
Submit your detailed resume to Jaclyn Tinkler at [email protected]
Wild Tech are end-to-end digital transformation partners, that leverage a unique industry led approach, combined with market leading platforms, to build Australia’s next generation of digital operating models. The company is Australian owned and operated with a demonstrated national capability. For Wild Tech, the evolution of transformation starts with a deep understanding of industry requirements. That means listening in order to be a step ahead, ensuring that end-to-end business processes, and organisational maturity, are considered in light of the nuances of each platform and their ability to deliver on the promise of truly transformative technology.
