In-Demand Program administrator Jobs in Broadmeadows, Vic

Client Services Administrator - Victorian Government
Corporate Travel Management —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
15h
Workforce Planning Specialist
Infinite Aged Care —Windsor VIC
- Full-time
- Management
- Employee assistance program
- Employee discount
18h
Salesforce Administrator
SS&C Technologies —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Salesforce
- Health insurance
- Parental leave
14h
Senior Manager - Enterprise Compliance
Hostplus —Melbourne VIC
- Full-time
- Leadership
- Wellness program
- Employee assistance program
20h

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Client Services Administrator - Victorian Government

Corporate Travel Management -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time
15 hours ago

Benefits

Parental leave
Employee assistance program
Employee discount
Paid volunteer leave

Qualifications

Jira
Customer service
Amadeus
Communication skills

Full Job Description

About the Role
As part of CTM’s ongoing focus on delivering exceptional customer service, we are looking for a Client Services Administrator - Government to join our team, supporting the day-to-day needs of our Government clients.

Working closely with the Client Services Manager and Account Management team, you will be responsible for managing customer queries and service requests through our client-facing JIRA system. You’ll take ownership of requests from initial enquiry through to resolution, coordinating escalations where required and ensuring agreed service level requirements (SLAs) are consistently met.

This is a varied role that combines customer service, administration and problem-solving. You’ll work with a range of external stakeholders, investigate and resolve issues, and ensure each request is managed accurately and efficiently while delivering a positive customer experience.

We’re looking for someone who is self-motivated, detail-oriented and confident working with systems and data. You’ll bring a logical approach to problem-solving, strong communication skills and a willingness to learn, while working collaboratively within a supportive team environment.

Why CTM
As a global organisation, CTM offers a range of employee benefits, including:

Travel discounts
Perkbox – retail, lifestyle, entertainment, health & wellbeing discounts
Learning & development – access to online learning platforms, including LinkedIn Learning
Annual Volunteer Day
Chillout Days – flexible leave days
Flexible hybrid working
Purchase up to 2 weeks of additional annual leave
Paid parental leave
Sonder – 24/7 wellbeing and Employee Assistance Program (EAP)

CTM offers a strong, established and sustainable work environment that supports your career development and wellbeing.

About You

Previous experience within the travel industry, ideally in a corporate travel or client services environment
Strong working knowledge of Amadeus and Sabre, including the ability to confidently interpret PNR history
High level of proficiency in Tramada
Sound knowledge of fares and ticketing
Strong customer service skills with a focus on delivering positive client outcomes
Excellent attention to detail and accuracy
Confident problem-solving skills with the ability to investigate and resolve customer queries
Strong communication skills and the ability to work effectively with both internal and external stakeholders

About CTM
CTM is a global provider of innovative and cost-effective travel management solutions across the corporate, events, leisure and loyalty travel markets. With more than 3,000 employees and offices across Australia, New Zealand, Asia, North America and Europe, we combine personalised service excellence with leading client-facing technology to deliver exceptional travel solutions.

At CTM, our people are our greatest asset. We’re a collaborative, innovative and future-focused team, guided by our values of Connect, Deliver and Evolve.

We’re committed to recognising the unique contributions of our people and creating an inclusive workplace where everyone can thrive. We actively encourage applications from people of all abilities and diverse backgrounds.

Join an award-winning global company that values its people, its communities and continuous innovation.

Apply Now

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program administrator jobs in broadmeadows, vic

Client Services Administrator - Victorian Government

Workforce Planning Specialist

Salesforce Administrator

Senior Manager - Enterprise Compliance

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