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L1 System Engineer

MEI Group Pty Ltd
Canning Vale WA

Quick Apply

Job Details

Full-time
$70,000 - $75,000 a year

Qualifications

ConnectWise
Microsoft Access
Management
Customer service
LAN
IT support
WAN
SharePoint
Security
Communication skills
Intune
VPN

Full Job Description

$70k to $75k + Super
Collaborative team environment with growth opportunities
Enterprise-grade device management practices

Mammoth is a world-leading equipment and power system solution provider. We offer a broad range of innovative bespoke and universal solutions to the mining, transport, rail, industrial, agriculture and marine industries globally.

Due to our rapid growth, we are currently seeking applications from L1 System Engineers (Device Management) to play a critical role in keeping our workforce connected, secure, and productive. In this hands-on role, you’ll be the frontline of our IT operation, ensuring devices are seamlessly deployed, compliant, and performing at their best across a modern Microsoft ecosystem.

Please note: Applicants will be invited to complete our Automated Screening as part of the shortlisting process.

Responsibilities:

Administer and manage endpoints across Windows, macOS, and mobile devices using Microsoft Intune
Enforce compliance policies including conditional access and security baselines
Provide Level 1 support for hardware, operating systems, and application issues
Deploy and maintain software including patching, updates, and policy-driven configurations
Monitor device health and proactively remediate non-compliance and performance issues
Support onboarding and offboarding processes for users and devices
Maintain accurate asset records and device configurations
Document procedures and provide end-user guidance on device usage and policies

Requirements:

Minimum 1+ year experience in IT Support or Device Management
Strong knowledge of Microsoft 365 ecosystem (Intune, Entra ID, Teams, SharePoint)
Experience with Active Directory, Windows Server, and conditional access
Solid understanding of network fundamentals (LAN, WAN, VPN)
Demonstrated troubleshooting and analytical problem-solving capability
Excellent communication and customer service skills
Experience with Apple Device Management / Declarative Device Management (DDM)
Exposure to platforms such as ConnectWise, Jamf, or similar tools
Understanding of endpoint security frameworks (e.g., Essential Eight)
Experience managing device lifecycle processes in enterprise environments

If you believe you match our current requirements, and you are seeking a long term opportunity with a reputable brand, please send through your updated CV in to us today and complete your automated screening.

Quick Apply

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process engineer | all levels | mining jobs

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