In-Demand Developer dynamics Jobs in Parramatta, Nsw

Production Support Analyst - Payments (Officer)
Citi —Sydney NSW
- Full-time
- Microsoft Outlook
- SQL
- Analysis skills
9d
Senior Grid Engineer - Octopus Australia
Octopus —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
- Wellness program
- Health insurance
Quick Apply
Business Developer - FX Sales
Ebury —Sydney NSW
- Sales
- English
- Business
Quick Apply
Senior Technical Business Analyst
Woolworths Group —Surry Hills NSW
- Full-time
- SQL
- APIs
- AI
- Work from home
3d
Director, Lakebase Sales Specialists
Databricks —Sydney NSW
- Sales
- APIs
- AI
9d
Senior Android Architect (Performance Optimization/AI)
Binance —Sydney NSW
- Full-time
- Remote
- Computer Science
- Engineering
- Master's degree
- Work from home
Quick Apply
MS D365 Business Central Lead Functional Consultant
Wild Tech —North Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Business Administration
Quick Apply
Regional Sales Manager/Real Estate Manager
Square Yards —Sydney NSW
- $200,000 a year
- Leadership
Senior/Tech Lead - AI Development
Datacom —Sydney NSW
- Full-time
- Hybrid work
- Azure
- AWS
- Bachelor's degree
Quick Apply
Product Engineering Manager
L3Harris Technologies —Bondi Junction NSW
- Weekend availability
- Computer science
- Engineering
- Office
Application Developer
NSW Police Force —Parramatta NSW
- $107,131 - $125,720 a year
- Full-time
- APIs
- SDLC
1d
Web Analytics Specialist
Maligab Tech —Sydney NSW
- $95,000 a year
- Full-time
- In-person
- Communication skills
- Employee stock purchase plan
- Parental leave
Quick Apply
2d
Creative Activations Assistant
Omnicom Group —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- Communication skills
1d
Senior Developer
TAFE NSW —Sydney Western Suburbs NSW
- $128,284 - $141,600 a year
- Temporary
- Azure
- DevOps
- APIs
2d
Google Platform Engineer - GCP
NCS Australia —Sydney NSW
- Full-time
- Hybrid work
- DevOps
- APIs
- Communication skills
- Parental leave
Quick Apply
1d
Associate Technical Supervisor
Netflix —Sydney NSW
- Management
- Computer Science
- Software troubleshooting
- Health insurance
- Annual leave
2d
Senior Developer
TAFE NSW —South Sydney NSW
- $128,284 - $141,600 a year
- Temporary
- Azure
- DevOps
- APIs
2d
Senior Systems Developer / Data Engineer
Health System Support Group —Sydney NSW
- $132,236 - $150,222 a year
- Full-time
- SQL
- Business
1d
Senior Developer
TAFE NSW —Sydney NSW
- $128,284 - $141,600 a year
- Temporary
- Azure
- DevOps
- APIs
2d
Senior Developer
TAFE NSW —Sydney NSW
- $128,284 - $141,600 a year
- Temporary
- Azure
- DevOps
- APIs
2d

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developer dynamics jobs near parramatta, nsw

Production Support Analyst - Payments (Officer)

Citi -
Sydney NSW

Apply Now

Job Details

Full-time
9 days ago

Qualifications

Microsoft Outlook
IT service management
MongoDB
SQL
Analysis skills
ServiceNow
Communication skills
Analytics

Full Job Description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Position Overview:

We are seeking a highly motivated and technically proficient Production Support Analyst to join our dynamic team. This role is at the forefront of our payment hyper care team, ensuring the stability, integrity, and performance of our critical payment systems. The ideal candidate will be a proactive problem-solver with a strong technical background, excellent communication skills, and the ability to thrive in a fast-paced, global environment.

Key Responsibilities:

Stakeholder Management: Collaborate effectively with business and technical partners across multiple regions to ensure alignment and timely issue resolution.
Client Communication: Serve as a technical point of contact for clients, providing timely updates and "heads-up" notifications on production issues via Symphony and other official communication channels.
Production Monitoring: Proactively monitor end-to-end payment flows using tools like ITRS Geneos and Grafana dashboards to identify, analyze, and escalate potential issues.
Incident Management: Understand and analyze the complete payment lifecycle to effectively troubleshoot and escalate incidents to the next level of support when necessary.
Initiative & Analytics: Utilize strong analytical skills to identify trends, drive improvement initiatives, and contribute to the overall stability of the production environment.
Documentation: Create and maintain clear, comprehensive documentation for processes, issue resolutions, and system knowledge.

Required Qualifications:

Technical Proficiency:
- Strong hands-on experience with SQL and tools like SQL Developer.
- Proficiency with MongoDB and tools such as Compass.
- Demonstrated experience with monitoring tools, specifically ITRS Geneos and Grafana.
- Experience with IT Service Management (ITSM) ticketing tools, such as ServiceNow.
Communication Skills: Excellent written and verbal communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. Proficiency with standard communication channels including Outlook and Microsoft Teams.
Analytical Skills: Proven ability to analyze complex technical issues and identify root causes.
Motivation & Drive: A self-motivated individual who is eager to take ownership, drive initiatives, and perform well in a high-pressure, dynamic production environment.

Desired Qualifications:

Domain Knowledge: Experience in the payments domain is highly desirable.
End-to-End Understanding: A strong conceptual understanding of the entire payment processing flow.

#LI-Hybrid

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply Now

Refine Your Search

developer dynamics jobs in parramatta, nsw

Production Support Analyst - Payments (Officer)

Senior Grid Engineer - Octopus Australia

Business Developer - FX Sales

Senior Technical Business Analyst

Director, Lakebase Sales Specialists

Senior Android Architect (Performance Optimization/AI)

MS D365 Business Central Lead Functional Consultant

Regional Sales Manager/Real Estate Manager

Senior/Tech Lead - AI Development

Product Engineering Manager

Application Developer

Web Analytics Specialist

Creative Activations Assistant

Senior Developer

Google Platform Engineer - GCP

Associate Technical Supervisor

Senior Developer

Senior Systems Developer / Data Engineer

Senior Developer

Senior Developer

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