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Senior Allied Health Admin Assistant

Employment Hero -
Buderim QLD

Apply Now

Job Details

Permanent | Full-time
$65,000 - $75,000 a year
4 hours ago

Qualifications

CPR Certification
Management
Customer service
Certificate III
NDIS Worker Orientation Module
Microsoft Office
Administrative experience
Blue Card
First Aid Certification
SharePoint
Front desk
Working with Children Check
AI
Communication skills

Full Job Description

AI Job Summary

Minimum 2+ years senior reception, administration, or customer service experience.
Process payments, invoices, and billing enquiries for NDIS, Medicare, DVA, Aged Care, and private.
Certificate III or higher in allied health, administration/business, or similar relevant qualification.

Role Type

On-site • Permanent • Full-time • Associate

Pay Rate

$65,000 AUD – $75,000 AUD (Annum)

Description

Be the welcoming face of a growing Sunshine Coast neurological physiotherapy clinic.

Play a key role in creating a positive experience for clients and supporting a close-knit team.

Full-time, stable role with opportunities to grow.

About the Role

We’re looking for a Senior Allied Health Admin Assistant to join our Sunshine Coast team.

As the first point of contact, you’ll play an important role in creating a warm, positive experience for every client while supporting the smooth day-to-day flow of our allied health clinic.

You’ll work closely withour clinicians and director to help keep the clinic running smoothly.

Key Responsibilities

Reception & Client Experience

Welcome clients and visitors in a warm, professional manner
Manage incoming calls, emails, and enquiries
Book and coordinate appointments across clinicians
Maintain a calm, organised, and welcoming clinic environment

Administration

Manage clinician diaries and scheduling
Process payments, invoices, and billing enquiries (NDIS, Medicare, DVA, Aged Care, private)
Support referral intake in line with established procedures and direct enquiries appropriately
Assist with client communications and documentation
Maintain accurate records in medical records & booking systems, such as Splose
Ensure efficient and effective day-to-day administration, including data entry, inbox management, forms, document control, reporting, and clinic supplies

About You

Minimum 2+ years of previous senior reception, administration, or customer service experience required
Certificate III or higher in allied health, administration/business or similar qualification relevant to the role
Confident using Microsoft Office, SharePoint or similar
Experienced with client management software (e.g. Cliniko, Splose)
Familiar with Medicare, NDIS, and private health billing processes
Healthcare, allied health, or NDIS clinic experience is highly regarded
Excellent verbal and written communication skills
Strong organisation and time-management skills, with close attention to detail and accuracy

You Are:

Friendly, professional, and approachable
Highly organised with strong attention to detail
Able to manage competing priorities in a dynamic environment
Proactive and team-focused
Someone who genuinely enjoys helping people

Requirements (or willing to obtain prior to commencing)

Current First aid and CPR certificate
NDIS Worker Orientation Module
Working with Children Check (Qld Paid Blue Card)
Satisfy National Police Check

What We Offer

Full-time permanent position
Supportive team environment
Ongoing training through team in-services and support
No shift work or on-call requirements
Opportunity to grow within a developing Sunshine Coast service
Salary will be commensurate with experience and qualifications and discussed at interview
Hours will be 8am to 4.06pm with 30 min unpaid lunchbreak.

About Sunshine Coast Neuro Rehab

Sunshine Coast Neuro Rehab provides physiotherapy services to support and empower people with neurological conditions to reach their potential and live their best life. We are passionate about delivering high-quality care and strive to grow as a trusted provider in this space.

At Sunshine Coast Neuro Rehab, we genuinely care about our clients and each other. We value working together as a supportive team, always aiming for the best possible outcomes. When challenges arise, we collaborate to find thoughtful solutions and look beyond ourselves to see where we can make a meaningful difference.

Our team supports clients across a variety of funding models including Support at Home, NDIS, DVA, and private funding.

Apply

If you’re looking for a role where you can make a meaningful contribution each day, we’d love to hear from you.

Please submit your resume and cover letter outlining how your skills, experience, and personal attributes align with this role.

We’ll keep applications open until we find the right person to join our team and make a meaningful difference.

Apply Now

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