In-Demand It support Jobs in Docklands, Vic

IT Support & Business Systems Officer - Systems Administrator
ROSSAN DISTRIBUTORS PTY LTD —Murrumbeena VIC
- $80,000 - $84,000 a year
- Full-time
- Computer Science
- ERP systems
- Microsoft Office
Quick Apply
2d
Part Time - Field Computer/IT Technician
ITSOFT —Melbourne VIC
- Up to $27 an hour
- Part-time
- Sales
- Employee discount
Quick Apply
2d
IT Systems Support Analyst
Bed Bath N' Table —Melbourne City Centre VIC
- Full-time
- Management
- Customer service
- POS
- Employee assistance program
- Employee discount
1d
Senior Systems Administrator
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS
- Annual leave
- On-the-job training
2d

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IT Support & Business Systems Officer - Systems Administrator

ROSSAN DISTRIBUTORS PTY LTD
Murrumbeena VIC

Quick Apply

Job Details

Full-time
$80,000 - $84,000 a year
2 days ago

Qualifications

ITIL Certification
System administration
Computer Science
Incident management
MCP
ERP systems
Shopify
Microsoft Office
Administrative experience
Bachelor's degree
IT support
POS
SharePoint
Help desk
Office experience
Information Technology

Full Job Description

1. Role Purpose

The IT Support & Business Systems Officer will be responsible for the day-to-day management, support, security and continuous improvement of Rossan's IT environment and core business systems.

2. Core Systems Under Responsibility

ABM ERP - Rossan's core operational and enterprise resource planning system.
Opmetrix - sales/POS system used by the sales team.
Microsoft 365 - user accounts, email, Office applications, Teams, OneDrive, SharePoint and security administration.
Shopify - Rossan's retail e-commerce website and related applications/integrations.
PharmX - wholesale electronic integration linked to ABM, including invoice transmission to customer POS systems.
IT infrastructure - computers, laptops, mobile devices, printers, scanners, network, Wi-Fi, internet and related business technology.

Key Duties and Responsibilities

ABM ERP System Management
Opmetrix Sales/POS Support
PharmX Integration and Customer Connectivity
Microsoft 365 Administration
Shopify and E-Commerce Support
General IT Support
Staff Onboarding and Offboarding
Cybersecurity and Access Control
Backup, Business Continuity and Disaster Recovery
Vendor and Supplier Management
Systems Integration and Data Flow
Process Improvement and Automation
IT Documentation and Asset Management
IT Budget and Licence Management

Required Skills, Qualification and Experience

1. Qualification:

Bachelor’s degree in computer science, Information Technology, or a related field. Relevant certifications (e.g., ITIL, Microsoft Certified Professional) are a plus.

2. Experience:

Minimum of 2 years of experience in business IT support and systems administration.
Strong Microsoft 365 administration and user-support skills.
Experience with business software integrations, data synchronization or electronic transactions
Good knowledge of Windows computers, devices, networking, Wi-Fi and general office technology.
Experience in managing user accounts, permissions, security and staff onboarding/offboarding.
· Ability to document systems and processes and manage multiple priorities.

5. Personal Qualities

Ability to analyse complex technical issues, think critically, and develop innovative solutions.
Demonstrated ability to priorities and manage multiple incidents and service requests in a fast-paced environment.
Collaborative mindset, working effectively with cross-functional teams and stakeholders.
Strong work ethic, reliability, and commitment to maintaining confidentiality and data security.

Pay: $80,000.00 – $84,000.00 per year

Work Location: In person

Quick Apply

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it support jobs in docklands, vic

IT Support & Business Systems Officer - Systems Administrator

Part Time - Field Computer/IT Technician

IT Systems Support Analyst

Senior Systems Administrator

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