In-Demand Technical support Jobs in Docklands, Vic

Service Desk Analyst (VIC)
St Vincent's Health Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
Information Technology Support Officer
State Emergency Service Victoria —Melbourne City Centre VIC
- $81,496 - $90,227 a year
- Rotating roster
1d
Classroom Teacher (ICT Specialist)
Victorian Government —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Typing
10d
ICT and SCADA Engineer
Hatch —Melbourne VIC
Quick Apply
Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program
Principal Technical Account Manager (ISV), ANZ Enterprise Support
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
IT Support & Business Systems Officer - Systems Administrator
ROSSAN DISTRIBUTORS PTY LTD —Murrumbeena VIC
- $80,000 - $84,000 a year
- Full-time
- Computer Science
- ERP systems
- Microsoft Office
Quick Apply
17h
Information Technology Support Officer
Victorian Government —Melbourne VIC
- $81,496 - $90,227 a year
- Full-time
- Analysis skills
- Communication skills
1d
Part Time - Field Computer/IT Technician
ITSOFT —Melbourne VIC
- Up to $27 an hour
- Part-time
- Sales
- Employee discount
Quick Apply
9h
ICT Customer Support Officer
Melgrand —Thornbury VIC
- $78,000 - $85,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick Apply
11h
Senior Systems Administrator
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS
- Annual leave
- On-the-job training
9h
Senior ICT Server Infrastructure Project Engineer (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Quick Apply
1d

Discover related jobs

Based on your search for technical support jobs.

Casual Sales Assistant | BONDS Outlet | Spencer Street
Bonds —Docklands VIC
Receive a referral bonus of $1,000 when you recommend someone for retail management or support centre roles. Take care of your physical and mental health with…
Christmas Casual Athlete (Retail Associate) | Nike - South Wharf
Nike —South Wharf VIC
Helping the store achieve its targets and stock standards. A premium store fit-out, including a dedicated stockroom, training room, employee lounge, and office.
11d

I want to receive the latest job alert for technical support in docklands, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near docklands, vic

Scada Engineer jobs in Melbourne VIC

Classroom Teacher jobs in Melbourne VIC

Computer Technician jobs in Melbourne VIC

Information Officer jobs in Melbourne VIC

Service Desk Analyst jobs in Melbourne VIC

Senior Project Engineer jobs in Melbourne VIC

Scada Engineer jobs in Dog Swamp Wa

Scada Engineer jobs in Macquarie Park Nsw

Drama Teacher jobs in Melbourne Vic

Teacher Assistant jobs in Sydney Western Suburbs Nsw

Classroom Teacher jobs in Mount Isa Qld

Classroom Teacher jobs in Nicholls Act

Classroom Teacher jobs in Pascoe Vale Vic

Term 4 Teacher jobs in Sydney Nsw

Eal D Teacher jobs in New South Wales

Computer Technician jobs in Greater Canberra Act

Computer Technician jobs in Eight Mile Plains Qld

Computer Technician jobs in Bowen Hills Qld

No Customer Interaction jobs in Melbourne Vic

Full Time Support Worker jobs in Panania Nsw

Service Desk Analyst (VIC)

St Vincent's Health Australia -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Employee assistance program
Salary packaging
Insurance services

Qualifications

ITIL Certification
Management
Telecommunication
Communication skills

Full Job Description

Job Description:

Respectfully - No Recruitment Agencies Please.

We draw on the talents of our people and collaborate with others who share our vision and values to continue the pioneering spirit of Mary Aikenhead and the Sisters of Charity. We are committed to providing compassionate and innovative care, enabling hope for those we serve.

We are actively sourcing an experienced Service Desk Analyst to join our Service Desk Teams within St Vincent’s. Reporting to the Service Desk Team Leader in your area, you will deliver prompt and effective resolution through the provision of first level technical phone and ticket support related to computer systems, software and hardware. With a true passion for customer service, you will be committed in providing high quality technical support across all areas of the organisation.

This is a Permanent Full-Time position based from our Group Head Office in Sydney. Hybrid work model in this role is encouraged.

Key responsibilities of the role:

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner
Diagnose and troubleshoot hardware, software, and network issues, and guide users through resolution steps
Liaise with vendors to escalate tickets where required, research solutions, and regularly review and update knowledge base articles
Assist and advise users on appropriate action and educate or coach where necessary
Install software on user’s device remotely and perform any basic administration tasks such as password resets, account creations etc.
Proactively track, manage, resolve and complete requests and incidents within agreed service levels and maintaining customer satisfaction
Manage tasks in service request queue, resolve or triage incidents and requests within appropriate timeframe
Create and administer various shared network resources, provide permissions to software, drives and accounts and other general administrative needs

Things that work for us:

Tertiary qualification with some experience in Information Technology or qualified by experience in this field
Excellent written and verbal communication skills as well as strong problem solving and troubleshooting skills and a keen eye for attention to detail
Strong technical proficiency in Windows operation systems, remote desktop services, networking, hardware, telecommunications, and internet service troubleshooting
Demonstrated knowledge of Microsoft Platform, O365 services, cloud systems and prior experience with remote management and ticket management tools
Knowledge or experience within the healthcare or similar large scale, complex environment
ITIL v4 Certification – desirable
Ability to deal with conflict resolution, as well as collaborate and support on multiple priorities simultaneously and seamlessly while maintaining attention to detail in a high pressure environment
Proven personal management skills; self-enforcing punctuality, attendance, presentation and administration in all aspects and duties of the role

Things that work for you:

Ability to visibly see your impact on the business and its service
Competitive salary packaging options
Discounted private health insurance
Employee Assistance Program for staff and their families
Access to the Fitness Passport (FP)

Why become part of St Vincent’s Health Australia? Because there is so much heart here. Everywhere you go. You’ll see and feel it across St Vincent’s. At St Vincent’s we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring St Vincent’s family – better and fairer care, always.

Reconciliation Action Plan As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation

This position is subject to Commonwealth and State government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements.

Interested? Apply today and please note - we will be progressing applications throughout the advertising period.

Closing Date:

29 June 2027 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

Apply Now

Refine Your Search

technical support jobs in docklands, vic

Service Desk Analyst (VIC)

Information Technology Support Officer

Classroom Teacher (ICT Specialist)

ICT and SCADA Engineer

Senior System Development Engineer, Core Networking (Relocation support available)

Principal Technical Account Manager (ISV), ANZ Enterprise Support

IT Support & Business Systems Officer - Systems Administrator

Information Technology Support Officer

Part Time - Field Computer/IT Technician

ICT Customer Support Officer

Senior Systems Administrator

Senior ICT Server Infrastructure Project Engineer (Australia)

Discover related jobs

I want to receive the latest job alert for technical support in docklands, vic

Related Searches

Explore jobs in more locations

Job Description:

Closing Date:

Reconciliation Action Plan:

Job Seeker Tools

Employer Tools

Browse

Stay Connected